Olympus DM-20 DM-20 Online Instructions (English) - Page 97

Troubleshooting

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Troubleshooting Symptom Probable cause Action Nothing appears The batteries are not loaded properly. on the display The batteries are dead. Verify polarity is correct. Replace with new batteries ( P.10). The recorder is in HOLD mode. Release the recorder from HOLD ( P.91). Won't start The recorder is in HOLD mode. Release the recorder from HOLD ( P.91). The batteries are dead. Replace with new batteries ( P.10). Unable to record Low remaining internal flash memory. Erase unnecessary files ( P.77). The maximum number of files has been reached. Check another folder. MUSIC mode is active. Switch to VOICE mode ( P.11). No playback tone The earphone is connected. heard Unplug the earphones to use the internal speaker. The VOLUME button is set to 0. Adjust the VOLUME button. Unable to erase The file is locked. Unlock the file ( P.80). Noise heard during playback The recorder was shaken during recording. The recorder was placed near a cell phone or fluorescent lamp while recording or during playback. Move the recorder. Recording level The microphone sensitivity is too low. too low Set the microphone sensitivity to CONFERENCE mode and try again 7 ( P.28). Troubleshooting Unable to set index marks The maximum number of index marks (16) Erase unnecessary index marks has been reached. ( P.39). The file is locked. Unlock the file ( P.80). Won't work with A non-standard AC adapter is being used. AC adapter Use the Olympus A321 (for US, Canada) or A322 (for Europe except U.K) AC adapter (Optional). Cannot find the The destination folder for downloading was Copy the music file into the music A downloaded file other than the music A folder. folder. VOICE mode is active. Switch to MUSIC mode ( P.11). Cannot find the recorded voice MUSIC mode is active. Wrong folder. Switch to VOICE mode ( P.11). Switch to the right folder. 97

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97
7
Troubleshooting
Troubleshooting
Probable cause
The batteries are not loaded properly.
The batteries are dead.
The recorder is in HOLD mode.
The recorder is in HOLD mode.
The batteries are dead.
Low remaining internal flash memory.
The maximum number of files has been
reached.
MUSIC mode is active.
The earphone is connected.
The VOLUME button is set to 0.
The file is locked.
The recorder was shaken during recording.
The recorder was placed near a cell phone
or fluorescent lamp while recording or
during playback.
The microphone sensitivity is too low.
The maximum number of index marks (16)
has been reached.
The file is locked.
A non-standard AC adapter is being used.
The destination folder for downloading was
other than the music A folder.
VOICE mode is active.
MUSIC mode is active.
Wrong folder.
Symptom
Nothing appears
on the display
Won
’
t start
Unable to record
No playback tone
heard
Unable to erase
Noise heard
during playback
Recording level
too low
Unable to set
index marks
Won
’
t work with
AC adapter
Cannot find the
downloaded file
Cannot find the
recorded voice
Action
Verify polarity is correct.
Replace with new batteries (
☞
P.10).
Release the recorder from HOLD
(
☞
P.91).
Release the recorder from HOLD
(
☞
P.91).
Replace with new batteries (
☞
P.10).
Erase unnecessary files (
☞
P.77).
Check another folder.
Switch to VOICE mode (
☞
P.11).
Unplug the earphones to use the
internal speaker.
Adjust the VOLUME button.
Unlock the file (
☞
P.80).
Move the recorder.
Set the microphone sensitivity to
CONFERENCE mode and try again
(
☞
P.28).
Erase unnecessary index marks
(
☞
P.39).
Unlock the file (
☞
P.80).
Use the Olympus A321 (for US,
Canada) or A322 (for Europe except
U.K) AC adapter (Optional).
Copy the music file into the music A
folder.
Switch to MUSIC mode (
☞
P.11).
Switch to VOICE mode (
☞
P.11).
Switch to the right folder.