Panasonic CF-50GB2UUKM Operating Instructions - Page 23
Dealing with Problems
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Dealing with Problems (Summary) When a problem occurs, refer to this page. The "Reference Manual" also contains detailed information. If a problem appears to be related to a software application, read the software related manual. If you still cannot troubleshoot the problem, contact Panasonic Technical Support ( page 42). You can use the PC Information Viewer to check the computer's usage status. ( "Dealing with Problems (Advanced)") Starting Up The power indicator or battery indicator is not lit [Enter Password] is displayed POST Startup Error(s) is displayed Windows startup, or an operation is extremely slow The date and time are incorrect When resuming from the standby or hibernation mode, [Enter Password] does not appear even if a password has been set in the Setup Utility When "Invalid system disk. Replace the disk, and then press any key." (or a similar message) is displayed When the administrator password is forgotten Check the cable connection for the AC adaptor. Check to see if a fully charged battery is properly installed. Remove the battery pack and disconnect the AC adaptor, then connect them again. Input your Supervisor Password or User Password. If you have forgotten it, contact Panasonic Technical Support ( page 42). page 21 Press F9 in the Setup Utility ( "Setup Utility"). This will restore the Setup Utility's settings to their default values (except the password settings). Then, the Setup Utility must be run once again for you to input the appropriate operating environment set- tings. (The processing speed depends on the application software used, so this operation may not cause the processing speed to increase.) You can set the date and time using the following procedure. Windows 2000 : [Start] - [Settings] - [Control Panel] - [Date/Time] Windows XP : [start] - [Control Panel] - [Date, Time, Language, and Regional Options] - [Date and Time] When the computer is connected to a LAN, confirm the date and time of the server. If you continue to experience problems, the internal battery maintaining the clock may need to be replaced. Contact Panasonic Technical Support ( page 42). This computer will not correctly recognize the date and time starting from the year 2100 A.D. Even when a password has been set in the Setup Utility, [Enter Password] does not appear when the computer resumes from the standby or hibernation mode. If you want to use the security function when using the standby or hibernation mode, use the Windows password as follows: Windows 2000 Set the password in [Control Panel] - [Users and Passwords], then add the check mark for [Prompt for password when computer goes off standby] in [Control Panel] - [Power Options] - [Advanced]. Windows XP Select the account to change in [Control Panel] - [User Accounts] and set the password, then add the check mark for [Prompt for password when computer resumes from standby] in [Control Panel] - [Performance and Maintenance] - [Power Options] - [Advanced]. This means a floppy disk that does not contain system startup information has been left in the floppy disk drive. Remove the floppy disk, and press any key. If the message still appears even after trying the above measure, this may be an indication that some type of hard disk failure has occurred. Contact Panasonic Technical Support ( page 42). Windows 2000 After reinstalling, setup Windows and then set the password again. Windows XP If you have created a password reset disk ( page 15), a message is displayed when you fail to correctly enter the password. Follow the message's instructions and set the password again by using the password reset disk. If you have not created a password reset disk, after reinstalling, setup Windows and then set the password again. Troubleshooting 23