Panasonic KX-TG2711 Operating Instructions CA - Page 33
Call Display, Problem, Cause/solution
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Useful Information Problem I cannot make a call. I cannot make long distance calls. Cause/solution R The dialing mode may be set incorrectly. Change the setting (page 13). R Make sure that you have long distance service. Call Display Problem Caller information is not displayed. Caller information is displayed late. I cannot dial the phone number edited in the caller list. The 2nd caller's information is not displayed during an outside call. (Visual Call Waiting feature does not function.) Cause/solution R You must subscribe to Call Display service. Contact your service provider/telephone company for details. R If your unit is connected to any additional telephone equipment such as a Call Display box or cordless telephone line jack, plug the unit directly into the wall jack. R If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details. R The name display service may not be available in some areas. Contact your service provider/telephone company for details. R Other telephone equipment may be interfering with this unit. Disconnect the other equipment and try again. R Depending on your service provider/telephone company, the unit may display the caller's information at the 2nd ring or later. R Move closer to the base unit. R The phone number you dialed might have been edited incorrectly (for example, the long distance "1" or the area code is missing). Edit the phone number with another pattern (page 21). R In order to use Call Display, Call Waiting, or Visual Call Waiting, you must first contact your service provider/ telephone company and subscribe to the desired service. After subscribing, you may need to contact your service provider/telephone company again to activate this specific service, even if you already subscribed to both Call Display and Visual Call Waiting services. 33