Panasonic KX-TG572SK KX-TGF35x Owner's Manual - Page 51

Useful Information Problem Cause/solution Noise is heard, sound cuts in and out. R You are using the handset or base unit in an area with high electrical interference. Re-position the base unit and use the handset away from sources of interference. R Move closer to the base unit. R If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details. The handset or base unit does not ring. R The ringer volume is turned off. Adjust the ringer volume (page 15, 29). R Silent mode is turned on. Turn it off (page 15, 33). I cannot make a call. R The dialing mode may be set incorrectly. Change the setting (page 13). I cannot make long distance calls. R Make sure that you have long distance service. Caller ID/Talking Caller ID Problem Cause/solution Caller information is not displayed. R You must subscribe to Caller ID service. Contact your phone service provider for details. R If your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone line jack, plug the unit directly into the wall jack. R If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details. R The name display service may not be available in some areas. Contact your phone service provider for details. R Other telephone equipment may be interfering with this unit. Disconnect the other equipment and try again. Caller information is displayed or announced late. R Depending on your phone service provider, the unit may display or announce the caller's information at the 2nd ring or later. R Move closer to the base unit. Caller information is not announced. R The ringer volume is turned off. Adjust the ringer volume (page 29). R The Talking Caller ID feature is turned off. Turn it on (page 29). R The number of rings for the answering system is set to "2 rings" or "Toll saver". Select a different setting (page 44). R If the base unit and another handset are having an intercom call, your handset does not announce caller information. The caller list/incoming phone numbers are not edited automatically. R The Caller ID number auto edit feature is turned off. Turn it on and try again (page 30). R You need to call back the edited number to activate Caller ID number auto edit. I cannot dial the phone number edited in the caller list. R The phone number you dialed might have been edited incorrectly (for example, the long distance "1" or the area code is missing). Edit the phone number with another pattern (page 38). Time on the unit has shifted. R Incorrect time information from incoming Caller ID changes the time. Set the time adjustment to "Manual" (off) (page 29). For assistance, please visit www.panasonic.com/support 51 TGF35x(en)_1205_ver041.pdf 51 2014/12/05 21:38:33