Panasonic KXTG2357 2.4ghz Cdl Tot 2 H/s - Page 74

Problem, Cause & Remedy, The Ringer/Message Alert

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Troubleshooting Problem You cannot make long distance calls. The handset does not display the caller's name and/or phone number. The handset and/or base unit does not announce the displayed caller's name. The handset and/or base unit does not announce the displayed caller's name properly. The handset cannot automatically edit the Caller List/incoming phone numbers. The handset display exits the Caller List or phone book. The Ringer/Message Alert indicator flashes slowly when the handset is not ringing and in use. 74 Cause & Remedy • Please make sure you have long distance service. • Check if Caller IQ is on. Turn Caller IQ off (p. 78). • You need to subscribe to Caller ID. • Other telephone equipment may be interfering with your phone. Disconnect it and try again. • Other electrical appliances connected to the same outlet may be interfering with Caller ID. • Telephone line noise may be affecting Caller ID. • The caller requested not to send his/her Caller ID information (p. 30). • If a call is being transferred to you, the Caller ID information will not be displayed. • If a (separate) Caller ID box is connected between the unit and the telephone wall jack, disconnect the Caller ID box or plug the unit directly into the wall jack. • The handset and/or base unit ringer volumes are turned off. Set to high, medium, or low (p. 17, 18). • The Talking Caller ID feature is turned off (p. 31, 32). Turn it on. • Name pronunciation may vary. Name pronunciation quality is based on names most commonly used in the United States. • The handset and/or base unit will announce each letter of abbreviations, such as "Co." and "Inc.". • Caller ID supports names of up to 15 letters. If the caller's name has more than 15 letters, the name will not be announced correctly. • The Caller ID number auto edit feature is turned off. Turn it on (p. 35) and try again. • You need to press [C] or [s] after editing the number. • Do not pause for over 60 seconds while searching. • The Message Alert is turned on and new messages have been recorded. Turn the Message Alert off (p. 24) or listen to the new messages (p. 57, 58, 62).

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Troubleshooting
74
You cannot make long
distance calls.
• Please make sure you have long distance
service.
• Check if Caller IQ is on. Turn Caller IQ off
(p. 78).
The handset does not display
the caller’s name and/or
phone number.
• You need to subscribe to Caller ID.
• Other telephone equipment may be
interfering with your phone. Disconnect it and
try again.
• Other electrical appliances connected to the
same outlet may be interfering with Caller ID.
• Telephone line noise may be affecting Caller
ID.
• The caller requested not to send his/her
Caller ID information (p. 30).
• If a call is being transferred to you, the Caller
ID information will not be displayed.
• If a (separate) Caller ID box is connected
between the unit and the telephone wall jack,
disconnect the Caller ID box or plug the unit
directly into the wall jack.
The handset and/or base unit
does not announce the
displayed caller’s name.
• The handset and/or base unit ringer volumes
are turned off. Set to high, medium, or low
(p. 17, 18).
• The Talking Caller ID feature is turned off
(p. 31, 32). Turn it on.
The handset and/or base unit
does not announce the
displayed caller’s name
properly.
• Name pronunciation may vary. Name
pronunciation quality is based on names
most commonly used in the United States.
• The handset and/or base unit will announce
each letter of abbreviations, such as “Co.”
and “Inc.”.
• Caller ID supports names of up to 15 letters.
If the caller’s name has more than 15 letters,
the name will not be announced correctly.
The handset cannot
automatically edit the Caller
List/incoming phone numbers.
• The Caller ID number auto edit feature is
turned off. Turn it on (p. 35) and try again.
• You need to press
[
C
]
or
[
s
]
after editing
the number.
The handset display exits the
Caller List or phone book.
• Do not pause for over 60 seconds while
searching.
The Ringer/Message Alert
indicator flashes slowly when
the handset is not ringing and
in use.
• The Message Alert is turned on and new
messages have been recorded. Turn the
Message Alert off (p. 24) or listen to the new
messages (p. 57, 58, 62).
Problem
Cause & Remedy