Panasonic KXTG2357 2.4ghz Cdl Tot 2 H/s - Page 75

For assistance, please call: 1-800-211-PANA7262, Problem, Cause & Remedy

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Problem You cannot have a conversation using the headset. Troubleshooting Cause & Remedy • Make sure the optional headset is connected properly (p. 66). • If "SP-phone" is displayed on the handset, press [C] to switch to the headset. Answering System Problem The Answering System is on, but incoming messages are not recorded. " FULL " flashes and the ANSWER ON indicator flashes rapidly. No new messages are recorded. You cannot operate the Answering System from the base unit or the handset. You cannot operate the Answering System from a touch tone phone. You cannot erase messages. When you play back messages or turn on the Answering System, the handset and/or base unit announces the wrong day and time. Cause & Remedy • The recording time is set to "Greeting only". Select "1 minute", "2 minutes" or "3 minutes" (p. 22). • Memory is full. Erase unnecessary messages (p. 60). • Memory is full. Erase unnecessary messages (p. 60). • If another user is in use, you may not be able to operate the Answering System. Try again later. • If another user is listening to messages or the Answering System is handling a call, you cannot operate the Answering System. Try again later. • Make sure you entered the correct remote code (p. 63). • The Answering System may not respond if the tones are too short to activate the unit. Press each button firmly. • The Answering System is off. Turn it on (p. 65). • While another user is operating the Answering System or a caller is leaving a message, you cannot erase messages. • The date and time may be set incorrectly. Set the date and time again (p. 14). Useful Information For assistance, please call: 1-800-211-PANA(7262) 75

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For assistance, please call: 1-800-211-PANA(7262)
75
Troubleshooting
Useful Information
Answering System
You cannot have a
conversation using the
headset.
• Make sure the optional headset is connected
properly (p. 66).
• If “
SP-phone
” is displayed on the handset,
press
[
C
]
to switch to the headset.
Problem
Cause & Remedy
The Answering System is on,
but incoming messages are
not recorded.
• The recording time is set to “Greeting only”.
Select “1 minute”, “2 minutes” or “3 minutes”
(p. 22).
•
Memory is full. Erase unnecessary messages
(p. 60).
“
” flashes and the
ANSWER ON indicator
flashes rapidly. No new
messages are recorded.
•
Memory is full. Erase unnecessary messages
(p. 60).
You cannot operate the
Answering System from the
base unit or the handset.
• If another user is in use, you may not be able
to operate the Answering System. Try again
later.
• If another user is listening to messages or the
Answering System is handling a call, you
cannot operate the Answering System. Try
again later.
You cannot operate the
Answering System from a
touch tone phone.
• Make sure you entered the correct remote
code (p. 63).
• The Answering System may not respond if
the tones are too short to activate the unit.
Press each button firmly.
• The Answering System is off. Turn it on
(p. 65).
You cannot erase messages.
• While another user is operating the
Answering System or a caller is leaving a
message, you cannot erase messages.
When you play back
messages or turn on the
Answering System, the
handset and/or base unit
announces the wrong day and
time.
• The date and time may be set incorrectly.
Set the date and time again (p. 14).
Problem
Cause & Remedy
FULL