Panasonic MC-CG937 MC-CG937 Owner's Manual (English, Spanish, French) - Page 56
Before Requesting Service, Problem, Possible Cause, Possible Solution - reviews
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BEFORE REQUESTING SERVICE WARNING Electric Shock or Personal Injury Hazard. Disconnect the electrical supply before performing maintenance to the vacuum cleaner. Failure to do so could result in electric shock or personal injury from vacuum cleaner suddenly starting. Review this chart to find do-it-yourself solutions for minor performance problems. Any service needed, other than those described in these Operating Instructions, should be performed by an authorized service representative. PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION Vacuum cleaner won't start. 1. Unplugged at wall outlet. 2. Tripped circuit breaker/blown fuse at household service panel. 3. Loose hose electrical connections. 1. Plug in firmly, push ON/OFF switch to ON. (page 24) 2. Reset circuit breaker or replace fuse. 3. Reconnect hose ends. (page 18) Poor job of dirt pick-up. 1. Full or clogged dust bag. 2. Clogged airflow passages. 3. Dirty safety filter. 4. Wrong pile height setting. 5. Open suction control. 6. Hole in hose. 7. Worn Power Nozzle brushes. 8. Worn or broken belt. 9. Dirty agitator or end caps. 10. Canister hood open. 1. Change bag. (page 40) 2. Clear airflow passages. (page 54) 3. Replace filter. (page 42) 4. Adjust setting. (page 26) 5. Adjust control. (page 38) 6. Replace hose. 7. Replace agitator. (page 52) 8. Replace belt. (page 48 & 50) 9. Clean agitator and end caps. (page 48) 10. Close and latch hood. Vacuum cleaner starts but cuts off. 1. Hose or hood electrical connections. 2. Tripped overload protector in Power Nozzle. 3. Tripped thermal protector 1. Check connections, reconnect hose ends. (page 18) 2. Reset overload protector. (page 34) 3. Reset thermal protector. (page 36) Power Nozzle will not run when attached. 1. Power Nozzle connections unplugged. 2. Worn or broken belt. 3. Dirty agitator or end caps. 4. Tripped overload protector in Power Nozzle. 1. Plug in firmly. (page 16) 2. Replace belt. (page 48 & 50) 3. Clean agitaor and end caps. (page 48) 4. Reset overload protector. (page 34) Vacuum Cleaner picks up moveable rugs -orPower Nozzle pushes too hard. 1. Wrong pile height setting. 2. Suction too strong. 1. Adjust setting. (page 26) 2. Open suction control. (page 38) Light won't work. 1. Burned out light bulb. 1. Change light bulb. (page 54) Cord won't rewind. 1. Dirty power cord. 2. Cord jammed. 1. Clean the power cord. 2. Pull out cord and rewind. (page 22 & 24) Vacuum cleaner leaves marks on carpet. 1. Wrong vacuuming pattern. 1. See VACUUMING TIPS. (page 32) - 56 -