Panasonic MCUL671 MCUL671 User Guide - Page 50

Before Requesting Service, Possible Solution - review

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BEFORE REQUESTING SERVICE WARNING Electrical Shock or Personal Injury Hazard Disconnect the electrical supply before servicing or cleaning the vacuum cleaner. Failure to do so could result in electrical shock or personal injury from vacuum cleaner suddenly starting. Review this chart to find do-it-yourself solutions for minor performance problems. Any service needed, other than those described in these Operating Instructions, should be performed by an authorized service representative. PROBLEM Vacuum Cleaner won't run. POSSIBLE CAUSE 1. Unplugged at wall outlet. 2. Tripped circuit breaker/blown fuse at household service panel. 3. Thermal protector tripped. Poor job of dirt pick-up. 1. Full or clogged dust bin. 2. Worn agitator. 3. Clogged nozzle. 4. Clogged hose. 5. Hole in hose. 6. Hose not inserted fully 7. Motor protection system activated. 8. Dirty filters. Light won't work. Agitator does not turn. 1. Burned out light bulb. 1. Broken belt. POSSIBLE SOLUTION 1. Plug in firmly, turn on vacuum cleaner. 2. Reset circuit breaker or replace fuse. 3. Unplug vacuum cleaner, allow to cool and thermal protector will reset itself. 1. Empty dust bin. 2. Take to your nearest Panasonic Service Center. 3. Check for clogs. 4. Check for clogs. 5. Take to your nearest Panasonic Service Center. 6. Check hose connection 7. Check for clogs. 8. Change primary filter and exhaust filter. 1. Change light bulb. 1. Replace belt. Air flow restricted with attachment use. Sound changes. 1. Attachment use restricts air flow. 2. New carpet fuzz clogged air path. 1. See ATTACHMENTS. 2. See CLOG REMOVAL and clean hose. - 50 -

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- 50 -
BEFORE REQUESTING SERVICE
Review this chart to find do-it-yourself solutions for minor performance
problems.
Any service needed, other than those described in these
Operating Instructions, should be performed by an authorized service
representative.
WARNING
Electrical Shock or Personal Injury Hazard
Disconnect the electrical supply before servicing or cleaning the vacuum cleaner.
Failure to do so could result in electrical shock or personal injury from vacuum
cleaner suddenly starting.
Vacuum Cleaner
1.
Unplugged at wall outlet.
1.
Plug in firmly, turn on vacuum cleaner.
won’t run.
2.
Tripped circuit breaker/blown fuse
2.
Reset circuit breaker or replace
at household service panel.
fuse.
3.
Thermal protector tripped.
3.
Unplug vacuum cleaner, allow to cool
and thermal protector will reset itself.
1.
Full or clogged dust bin.
1.
Empty dust bin.
2.
Worn agitator.
2.
Take to your nearest Panasonic
Service Center.
3.
Clogged nozzle.
3.
Check for clogs.
4.
Clogged hose.
4.
Check for clogs.
5.
Hole in hose.
5.
Take to your nearest Panasonic
Service Center.
6.
Hose not inserted fully
6.
Check hose connection
7.
Motor protection system activated.
7.
Check for clogs.
8.
Dirty filters.
8.
Change primary filter and
exhaust filter.
Light won’t work.
1.
Burned out light bulb.
1.
Change light bulb.
Agitator does not turn.
1.
Broken belt.
1.
Replace belt.
Air flow restricted
1.
Attachment use restricts air flow.
1.
See
ATTACHMENTS
.
with attachment use.
Sound changes.
2.
New carpet fuzz clogged air path.
2.
See
CLOG REMOVAL
and clean
hose.
PROBLEM
POSSIBLE CAUSE
POSSIBLE SOLUTION
Poor job of dirt
pick-up.