Panasonic SC-PMX150 Owners Manual - Page 18

TQBJ0996 Troubleshooting Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the solutions indicated do not solve the problem, consult your dealer for instructions. Do you have the latest firmware installed? Panasonic is constantly improving the system's firmware to ensure that our customers are enjoying the latest technology. (> 16) For further dedicated help, support and advice about your product please visit: http://panasonic.jp/support/global/cs/audio/ (This site is in English only.) Common problems Cannot turn on the unit. • After connecting the AC power supply cord, wait about 10 seconds before turning on the unit. No operations can be done with the remote control. • Examine that the battery is installed correctly. Sound is distorted or no sound. • Adjust the volume of the system. • Switch off the system, determine and correct the cause, then switch the system on again. It can be caused by straining of the speakers through excessive volume or power, and when using the system in a hot environment. • Ensure the speaker cables are connected correctly and securely. (> 4) A "humming" sound can be heard during playback. • An AC power supply cord or fluorescent light is near the cables. Keep other appliances and cords away from the cables of this system. The unit does not work. • One of the unit's safety devices may have been activated. 1 Press [Í/I] on the unit to switch the unit to standby. • If the unit does not turn off, disconnect the AC power supply cord from the AC outlet, reconnect it to the outlet after about 30 seconds. Then wait for about 10 seconds. 2 Press [Í/I] on the unit to switch it on. If the unit still cannot be operated, consult the dealer. Noise is heard. • During "AUX" mode, when a device is connected to both the AUX IN terminals and the USB port, noise 18 may be generated depending on the device. In this case, remove the USB cable from the USB port. Disc Display not shown correctly. Playback does not start. • You have not put in the disc correctly. Put it in correctly. • Disc is dirty. Clean the disc. • Replace the disc if it is scratched, warped, or non-standard. • There is condensation. Let the system dry for 1 to 2 hours. Radio Reception is poor or a beat sound is heard. • Keep the antenna away from computers, TVs, other cables and cords. • Use an outdoor antenna. • Switch off the TV or move it away from the system. If noise is excessive during FM reception. • Change the audio to be output as monaural. 1 Press [RADIO MENU] repeatedly to select "FM Mode". 2 Press [2, 1] to select "Mono" and then press [OK]. The sound becomes monaural. • To cancel, select "Stereo" or change the frequency. In normal circumstances, select "Stereo". Stations cannot be selected. • Change the FM frequency step. 1 Press [SELECTOR, -NET PRESET] repeatedly to select "FM". 2 Press and hold [∫] on the unit. • After a few seconds the display changes to show the current lowest frequency. Continue to hold the button down. The lowest frequency changes and the step is changed. iPhone/iPad/iPod Cannot charge or operate. • Check that the iPhone/iPad/iPod is connected properly. • Connect the iPhone/iPad/iPod again or try to restart the iPhone/iPad/iPod. • During standby mode, charging will not start from the USB cable connection. Turn this unit on and make sure the charging has started before turning this unit to standby mode. • The battery of the iPhone/iPad/iPod is depleted. Charge the iPhone/iPad/iPod, and then operate again. - When using the port, turn this unit on. Do not turn this unit off until the iPhone/iPad/iPod becomes operational. USB The USB device or the contents in it cannot be read. • The format of the USB device or the contents in it is/ are not compatible with the system. Slow operation of the USB device. • Large content size or large memory USB device takes longer time to read. The elapsed time shown is different from the actual play time. • Transfer the data to another USB device or backup the data and reformat the USB device. Bluetooth® Pairing cannot be done. • Check the Bluetooth® device condition. The device cannot be connected. • The pairing of the device was unsuccessful or the registration has been replaced. Try pairing the device again. • This system might be connected to a different device. Disconnect the other device and try pairing the device again. • If "Mode 2" is selected in "Link Mode", select "Mode 1". (> 11) • If the problem persists, turn the unit off and on, then try again. The device is connected but audio cannot be heard through this system. • For some built-in Bluetooth® devices, you have to set the audio output to "SC-PMX150" manually. Read the operating instructions for the device for details. The sound is interrupted. • The device is out of the 10 m (33 ft) communication range. Bring the Bluetooth® device closer to this system. • Remove any obstacle between this system and the device. • Other devices that use the 2.4 GHz frequency band (wireless router, microwaves, cordless phones, etc.) are interfering. Bring the Bluetooth® device closer to this system and distance it from the other devices. • Select "Mode 1" for stable communication. (> 11)