Panasonic WJ-ND400/1000 Operating Instructions
Panasonic WJ-ND400/1000 Manual
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- Panasonic WJ-ND400/1000 | Operating Instructions - Page 1
Network Disk Recorder Operating Instructions Model No. WJ-ND400 1 2 3 4 5 6 7 8 9 Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use. - Panasonic WJ-ND400/1000 | Operating Instructions - Page 2
Contents Preface Preface Preface...5 About these Operating Instructions...5 System Requirements for a PC ...6 Trademarks and CAM] tab ...17 Recording and playing images Recording images and audio 18 Manual recording of images and audio...18 Recording mode and priority...18 Audio recording... - Panasonic WJ-ND400/1000 | Operating Instructions - Page 3
37 Event log ...38 Network log ...38 Copying recorded images...39 Copying...39 Playing back copied images ...40 Deleting images ...41 Manual deletion...41 Downloading images ...42 Downloading images for playback ...42 Downloaded image operations ...43 Downloading the viewer software ...43 Installing - Panasonic WJ-ND400/1000 | Operating Instructions - Page 4
Contents Troubleshooting...60 Problems...60 Message display ...64 Glossary...65 Words used in the manual ...65 Index...68 4 - Panasonic WJ-ND400/1000 | Operating Instructions - Page 5
. About these Operating Instructions There are four manuals, they include the Installation Guide, Setup Instructions (PDF file), Operating Instructions (PDF file), and the Quick Reference Guide. • Installation Guide • Setup Instructions (PDF file) • Operating Instructions (PDF file) • Quick - Panasonic WJ-ND400/1000 | Operating Instructions - Page 6
Explorer® 7.0 : Microsoft® Internet Explorer® 6.0 SP2* : Sound card (when using the audio function) : CD-ROM drive: It is necessary to refer to the operating instructions and use the software on the provided CD-ROM. : DirectX® 9.0c or later : Adobe® Reader®: It is necessary to refer to the operating - Panasonic WJ-ND400/1000 | Operating Instructions - Page 7
on the refresh interval set on the camera (0.2 - 5 seconds). To shorten time lag, set the refresh interval on the camera shorter. Refer to the operating instructions of the camera for how to configure the refresh interval. 7 - Panasonic WJ-ND400/1000 | Operating Instructions - Page 8
(PDF file)). Important: • Refer to your system administrator about the IP address settings. • If the [Host authentication] is [On] (refer to the Setup Instructions (PDF file)), only PCs that have an IP address that is registered with the recorder can connect to the recorder. For more information - Panasonic WJ-ND400/1000 | Operating Instructions - Page 9
page is displayed on a PC the wizard for installing ActiveX, which must be installed to view images, is displayed. Follow the on-screen instructions. About operating windows • If WJ-ND200/WJ-ND300 ActiveX is already installed, delete WebVideo ActiveX using Add or Remove Programs and then install - Panasonic WJ-ND400/1000 | Operating Instructions - Page 10
About operating windows Names and functions of components Top page (2) (3) (4) (1) (5) (6) (9) (8) (1) [Control] button (page 11) Performs operations such as searching for recorded images. You can also perform the functions of the camera picture switcher such as changing the display of camera - Panasonic WJ-ND400/1000 | Operating Instructions - Page 11
The button indicator lights green during sequence (refer to the Setup Instructions (PDF file)). (3) [El-zoom] box Displays the camera image it occurred and a description). [Network log] button Displays a log of the problems that occur on the network. (7) Rec event list Number of events Displays the - Panasonic WJ-ND400/1000 | Operating Instructions - Page 12
2x : 4x (4) [Cam. select] box Displays the group titles of the cameras connected to the recorder when clicking [WJ-ND400]. Refer to the Setup Instructions (PDF file) for information about group settings. Displays the cameras the belong to that group when clicking a group title. Displays the image of - Panasonic WJ-ND400/1000 | Operating Instructions - Page 13
[Setup] button The following operation panel appears when you click the [Setup] button. Refer to the Setup Instructions (PDF file) for more information. (1) (2) (3) (4) (5) (6) (7) (8) (9) (10) (11) (12) About operating windows (7) [Server] button Displays a menu for setting the server of recorder. - Panasonic WJ-ND400/1000 | Operating Instructions - Page 14
About operating windows Status display area (1) (2) (3) (4) (1) Displays the status of live and playback images. : Live images are being displayed. : Recorded images are being played back. : Images are being played back reversely. : Images are being played back at fast forward. : Images are - Panasonic WJ-ND400/1000 | Operating Instructions - Page 15
. Click [Down] button to hide the [Recording] and [Recording stop] buttons. [Recording] button : Starts recording manually. [Recording stop] button : Stops recording manually. Important: • When displaying the [Recording] or [Recording stop] buttons, click and hold [Up] button until displayed - Panasonic WJ-ND400/1000 | Operating Instructions - Page 16
About operating windows Note: • The operations are as follows when the image for playback is an MPEG-4 image. Date/Time Search : Playback may start a few seconds before or after the specified time. Reverse Playback : Not all recorded images are displayed. Reverse playback is performed at the - Panasonic WJ-ND400/1000 | Operating Instructions - Page 17
About operating windows [CAM] tab The camera can be controlled (pan/tilt, zoom, focus, brightness, preset, auto mode) when the live image is from a camera that can pan and tilt. Some camera operations cannot be done depending on the type of camera connected. (1) (3) (4) (5) (2) (6) (1) [ - Panasonic WJ-ND400/1000 | Operating Instructions - Page 18
mode Emergency recording Post-event recording Manual recording Schedule recording Pre-event recording Audio recording Audio can be recorded together with images. Audio recording can be set for each of the camera channels. Refer to the Setup Instructions (PDF file) for more information. Note - Panasonic WJ-ND400/1000 | Operating Instructions - Page 19
Playback Playback recorded images Play back recorded images. There are three ways to play recorded images, specify a time and date, specify search conditions, or select a disk. 1 Click the [HDD] tab. 2 Click the [PLAY] button. Plays recorded images. " - Panasonic WJ-ND400/1000 | Operating Instructions - Page 20
Playback Operations during playback Function Playback/reverse playback Stop Pausing Frame play/reverse frame play Skip/reverse skip Fast playback/fast reverse playback Skip to the latest image Button Operation • Plays recorded images. • Plays recorded images in reverse. Note: • Clicking the [ - Panasonic WJ-ND400/1000 | Operating Instructions - Page 21
• Displays multiple images from up to 4 cameras at the same time. Each time the button is clicked, the 4 screens change. Refer to the Setup Instructions (PDF file) for information about camera group settings. • To return to a single screen display, click the camera title in the [Cam. select] box or - Panasonic WJ-ND400/1000 | Operating Instructions - Page 22
Playback Playback from a designated time and date Playback images from a designated time and date. You can also playback while recording. 1 Click the [Cam. select] button. The camera list is displayed in the [Cam. select] box. 2 Click the camera channel you want to play back. 3 Click the [Go to date - Panasonic WJ-ND400/1000 | Operating Instructions - Page 23
[CAM] • Terminal alarm [TRM] • Command alarm [COM] • SD memory recording [SD] : Manual recording (page 18) : Schedule recording (refer to the Setup Instructions (PDF file)) : Emergency recording (refer to the Setup Instructions (PDF file)) : Records according to site alarms (refer to the Setup - Panasonic WJ-ND400/1000 | Operating Instructions - Page 24
Playback Search for and playback recorded events 1 Click the [Control] button. 2 Click the [Search] button in the [Search] box. This will display the [Select search method] window. 5 Click the [OK] button. • [FILTERING] is displayed on the status display area and the filtered results are displayed. - Panasonic WJ-ND400/1000 | Operating Instructions - Page 25
. Refer to the "readme.txt" file on the CD-ROM bundled with the recorder for information about the camera models that support VMD search. For details refer to the operating instructions for the camera. 1 Click the [Control] button. 2 Select the camera showing the live image you want to search for or - Panasonic WJ-ND400/1000 | Operating Instructions - Page 26
Playback Note: • When doing a VMD search in the multiple image screen, the upper-left image is searched. • If you do a VMD search during sequence operations, the sequence operation stops. Select an area to play back Playback camera images saved in the Normal recording area, Event recording area, and - Panasonic WJ-ND400/1000 | Operating Instructions - Page 27
Live images Screenoperations Live images from a camera are displayed on a web browser. The live images from the cameras can be displayed on a web browser in one or multiscreen. Images can also be automatically displayed in a sequence. 1-screen display 1 Click the [Cam. select] button. The camera - Panasonic WJ-ND400/1000 | Operating Instructions - Page 28
Live images Useful functions while images are displayed Function Name Electronic zoom* Zoom in Button [Zoom in] Operation • Enlarges live images. Clicking the button in the [El-zoom] box while one screen is being displayed enlarges the image. [x1] button: Digitally zooms image by 1x. [x2] button - Panasonic WJ-ND400/1000 | Operating Instructions - Page 29
Focus Brightness : Adjust the size of the image. The degree of zoom depends on the type of camera. For details refer to the operating instructions for the camera. : Adjust the focus point of the image. The focus point can be adjusted automatically (auto focus). : Adjust the lens iris (brightness - Panasonic WJ-ND400/1000 | Operating Instructions - Page 30
position. Registered preset positions can be used with a camera supporting the preset position function. 1 Click the [CAM] tab : • For information about camera's auto mode functions, refer to the camera's operating instructions. 2 Click the [V] button in the [Preset] box and select the preset number - Panasonic WJ-ND400/1000 | Operating Instructions - Page 31
on a 4-screen. • Switch between the preset 4-screen camera combinations with each click of the [Multiscreen select] button (refer to the Setup Instructions (PDF file)). 3 Click the [Sequence] button. The [Sequence] button indicator goes out and the sequence operation is stopped. 3 Click the camera - Panasonic WJ-ND400/1000 | Operating Instructions - Page 32
Live images Note: • If you perform VMD search (page 25), 1-screen (page 27), or 4screen (page 25) during sequence operations, the sequence operation will stop. • When an image in the sequence cannot be displayed, the image for the next step is displayed. (MPEG-4 image is also unavailable to display. - Panasonic WJ-ND400/1000 | Operating Instructions - Page 33
addresses can be registered to receive the alarm mail. Refer to the Setup Instructions (PDF file) for information about settings. • Alarm signal output from the Alarm is output is set on the setup menu (refer to the Setup Instructions (PDF file)). • Event log is recorded When an event occurs, the - Panasonic WJ-ND400/1000 | Operating Instructions - Page 34
may be shortened for several seconds. Canceling alarm action Alarm action starts according to the settings when an event occurs. You can also manually cancel the alarm action. 1 When an event occurs, the "Alarm [ALM]" button is displayed on the status display area. Suspend alarm action The - Panasonic WJ-ND400/1000 | Operating Instructions - Page 35
Cancel the Error Status When an error occurred, the unit will be in the error status. To release the unit from the error status, do the following. 1 When an error occurred, the [ERR] button will be displayed in the status display area. 2 Click the [ERR] button. The unit will be released from the - Panasonic WJ-ND400/1000 | Operating Instructions - Page 36
(left or right) and enter values from 0 to 9 using (up or down). • You can set the password on the setup menu. Refer to the Setup Instructions (PDF file) for more information. 4 Press the [SET] button. Key lock is canceled. 36 - Panasonic WJ-ND400/1000 | Operating Instructions - Page 37
Checking logs You can check logs of malfunctions, access, events (time/date, description), and network malfunctions. Error log You can view a listing of the errors that have occurred on the recorder. 1 Click the [Control] button. Access log Displays the log in/log out time and date, the user name - Panasonic WJ-ND400/1000 | Operating Instructions - Page 38
the displayed logs are being refreshed. 3 Click the [List] button. The Network log list closes. Note: • A maximum of 1000 logs are listed on the Network log list. When there are over 1000 logs, the oldest are overwritten. • If the current error and last recorded network log are the same, only the - Panasonic WJ-ND400/1000 | Operating Instructions - Page 39
. Note: • In the following cases, copying during operation is canceled. ⋅ If a different user changes the settings during copying. ⋅ When a user who started manual copying from a PC web browser closes the Web browser (copying stops about 90 seconds after the web browser is closed). • Copying is not - Panasonic WJ-ND400/1000 | Operating Instructions - Page 40
Copying recorded images Playing back copied images You can playback copied images. 1 Click the [Control] button. 2 Click the [Area select] button in the [Search] box. This will display the [Area select] screen. 3 Select the [Copy area] check box. 4 Click the [OK] button. Logs (when copied and a - Panasonic WJ-ND400/1000 | Operating Instructions - Page 41
that appears, click [Disk]. This will display the "Disk setting" window. 3 Select the area to delete from [Manual delete for normal recording area], [Manual delete for event recording area], and [Manual delete for copy area] and enter a time and date. Images and audio recorded before the set time - Panasonic WJ-ND400/1000 | Operating Instructions - Page 42
Downloading images Downloading images for playback You can download images to the PC by setting the start and end time and date for download of images being played back. Downloaded images are saved as image data files (file name.n3r) and audio data file (file name.n3a). Refer to page 44 for - Panasonic WJ-ND400/1000 | Operating Instructions - Page 43
Downloading images Downloaded image operations When you download an image for playback, image data (file name.n3r), and audio data (file name.n3a) are downloaded. Using the viewer software available for download from the recorder, you can playback, save, and print downloaded data. Downloading the - Panasonic WJ-ND400/1000 | Operating Instructions - Page 44
] from the list of installed programs, and then click the [Remove] button. The uninstall program launches. 3 Uninstall the program following the instructions on the window. In Windows Vista 1 Select [The uninstall program] from the Control Panel. 2 Select [ND_Viewer] from the list of installed - Panasonic WJ-ND400/1000 | Operating Instructions - Page 45
3 Select the downloaded image data (file name.n3r). • You can select multiple files while pressing either the [Ctrl] or [Shift] keys. A maximum of 32 files can be selected. • When you play audio data, put both image data (file name.n3r) and audio data (file name.n3a) in the same folder. 4 Click the - Panasonic WJ-ND400/1000 | Operating Instructions - Page 46
Downloading images Printing images You can pause playback and print images displayed on screen with the viewer software. 1 Play back an image with the viewer software. 2 Click the [Open File (OPEN)] button. The [Open] window opens. 3 Select the downloaded image data (file name.n3r). 4 Click the [ - Panasonic WJ-ND400/1000 | Operating Instructions - Page 47
setup menu. Also, configure image transmission by alarm settings under [FTP image transmission by alarm] on the setup menu. Refer to the Setup Instructions (PDF file) for information about settings. Send mail Alarm mail (notification of the time and date of an event) is sent to registered e-mail - Panasonic WJ-ND400/1000 | Operating Instructions - Page 48
's HDDs and Extension units (Ext.1 to 5). You can also check the date range of images recorded on the selected HDD. Refer to the Setup Instructions (PDF file) for more information on the recorder's HDD. You can also configure settings for operating time (hour meter) warnings for the HDD. 1 Click - Panasonic WJ-ND400/1000 | Operating Instructions - Page 49
image attached to an e-mail. URL:http://192.168.0.250/ Warning mail notification The following mail will be sent to notify of a trouble occurrence to a registered address when the trouble occurs. ND400 (192.168.0.250) STATUS REPORT. DATE: 1-JAN-2008 12:00:00 GMT+0:00 STATUS: The description of the - Panasonic WJ-ND400/1000 | Operating Instructions - Page 50
About mail notification Item RAID5 recovery failure RAID6 recovery failure Fan trouble Thermal trouble NW link error RAID5 1 DOWN RAID5 2 DOWN RAID6 1 DOWN RAID6 2 DOWN RAID6 3 DOWN Camera SD memory card error Camera SD memory card starting write error - Panasonic WJ-ND400/1000 | Operating Instructions - Page 51
About mail notification Item Description RAID6 mode format failure : Recorder: MAIN RAID6 FORMAT ERROR Extension unit: EXTx RAID6 FORMAT ERROR x is unit number. HDD remove error : Recorder: MAIN-y SWAP WARNING Extension unit: EXTx-y SWAP WARNING x is unit number, y is disk number. Alteration - Panasonic WJ-ND400/1000 | Operating Instructions - Page 52
Error log About the error log The followings are the descriptions about the contents of the error log and the network error log. Description of error Error log Power outage detection POWER LOSS Recover from a power outage POWER RECOVERED Alteration Detection ALTERED **CH No response from a - Panasonic WJ-ND400/1000 | Operating Instructions - Page 53
Error log Description of error Error log Single mode format failure RAID5 format failure RAID6 format failure RAID5 1DOWN RAID5 2DOWN RAID6 1DOWN RAID6 2DOWN RAID6 3DOWN HDD S.M.A.R.T warning*2 HDD hour meter warning Recorder: MAIN-d SINGLE FORMAT ERROR Extension unit: EXTu-d SINGLE FORMAT - Panasonic WJ-ND400/1000 | Operating Instructions - Page 54
Error log Description of error Error log HDD SKIP warning*3 Remove HDD auto links (per HDD) Remove HDD auto links (per Unit) HDD link error Recorder: MAIN-d HDD SKIP Extension EXTu-d HDD unit: SKIP Recorder: MAIN-d LOGICALLY REMOVED Extension EXTu-d unit: LOGICALLY REMOVED Recorder: - Panasonic WJ-ND400/1000 | Operating Instructions - Page 55
Error log Description of error Error log Network log LCD Output from connector Copy area available capacity warning (FULL) COPY-HDD FULL AREA ERR COPY-HDD FULL Available disk − space warning output Copy error NO DATA COPY − − − Network link error − NETWORK LINK ERROR NW ERR NW - Panasonic WJ-ND400/1000 | Operating Instructions - Page 56
Error log Description of error FTP log-in failure FTP log-out failure Other error for FTP DDNS IP address update No response from the DDNS server Password error for DDNS user name DDNS IP address update error Other error for DDNS Synchronization with the NTP server complete Failed to resolve NTP - Panasonic WJ-ND400/1000 | Operating Instructions - Page 57
Error log Description of error Error log Network log LCD Output from connector Other errors for HTTP − OTHER_ERR − Network error output Move to Config − − CONFIG − Camera SD memory card error CAM cc SD ERR − NW ERR CAMERA cc SD ERROR Camera error output Request to start - Panasonic WJ-ND400/1000 | Operating Instructions - Page 58
Error operations About the error operations Do the following when the error log is displayed. Contact the dealer when an unlisted error occurred. Error log display LCD MAIN-d WRITE ERR (EXTu-d WRITE ERR) MAIN-d READ ERR (EXTu-d READ ERR) MAIN-d HDD SKIP (EXTu-d HDD SKIP) MAIN RAID5 1DOWN ( - Panasonic WJ-ND400/1000 | Operating Instructions - Page 59
memory card. Check the status of the connection with the network camera. CAM cc DEL IMG ERR *1 The HDD should be replaced by the qualified service personnel or system installers. Contact the dealer to replace the HDD. The (message) is displayed when an error occurs with the extension unit (WJ - Panasonic WJ-ND400/1000 | Operating Instructions - Page 60
Troubleshooting Problems Before requesting service, check the following items. Contact your dealer if the problem does not appear here, if the problem is not resolved by these remedies, or if you have any questions about settings and installation. Problem display may have troubles if you change - Panasonic WJ-ND400/1000 | Operating Instructions - Page 61
Troubleshooting Problem Check item/remedy SD memory data is not displayed on rec event list Data on SD memory cannot be played . When this happens, the downloaded image cannot be played back. ActiveX control is not installed. Install ActiveX control. Setup Instructions (PDF file) − page 64 61 - Panasonic WJ-ND400/1000 | Operating Instructions - Page 62
Troubleshooting Problem Audio is not recorded Audio is not be played correctly in this zone" check box is not selected. Page Setup Instructions (PDF file) Setup Instructions (PDF file) − page 44 Setup Instructions (PDF file) Setup Instructions (PDF file) Setup Instructions (PDF file) − − − − 62 - Panasonic WJ-ND400/1000 | Operating Instructions - Page 63
Troubleshooting Problem Check item/remedy If the cameras use different compression formats, the performance may be poor (image and password in [NW camera] on the setup menu have been input. Page − Setup Instructions (PDF file) − Setup Instructions (PDF file) Setup Instructions (PDF file) 63 - Panasonic WJ-ND400/1000 | Operating Instructions - Page 64
Troubleshooting Message display The following problems may occur depending on the operating environment. If these problems occur, use the appropriate remedy to solve it. The following remedies do not affect other applications or security. The "Information bar" used in the following problems and - Panasonic WJ-ND400/1000 | Operating Instructions - Page 65
Glossary Words used in the manual This manual uses the following words. ActiveX Control A software module developed by Microsoft. It is used to add functions, downloaded from a web server via the Internet or - Panasonic WJ-ND400/1000 | Operating Instructions - Page 66
Manual recording Click the [Recording] button and the [Recording stop] button to manually start and stop recording of video and audio. Multicast A way on the Internet or an Intranet. POP 3 Server A server that supports POP3, currently the most widely used mail sending protocol. Plug-in Software - Panasonic WJ-ND400/1000 | Operating Instructions - Page 67
is the sub system. If there is trouble with the primary server, the secondary server Internet. Unicast Way to send data to a single IP address on a network. VPN Service used to Refer to the readme.txt for information about cameras that support VMD search. WAN Allows physically separated PCs, such as - Panasonic WJ-ND400/1000 | Operating Instructions - Page 68
tab...15 Hour meter ...48 I Information bar 64 IP address ...8 J JPEG ...45 K Keylock mode 36 L Lock...36 Log ...11 M MAC address 48 Manual deletion 41 Manual recording 18 Multiscreen 21, 31 Multiscreen select 31 N Network log 38, 52 Network log registration count 38 NTP ...56 P Password - Panasonic WJ-ND400/1000 | Operating Instructions - Page 69
and batteries, please contact your local municipality, your waste disposal service or the point of sale where you purchased the items. Penalties North America www.panasonic.com/business/ For customer support, call 1.800.528.6747 Three Panasonic Way 2H-2, Secaucus, New Jersey 07094 Panasonic Canada - Panasonic WJ-ND400/1000 | Operating Instructions - Page 70
Network Disk Recorder Installation Guide Model No. WJ-ND400 1 2 3 4 5 6 7 8 9 Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use. - Panasonic WJ-ND400/1000 | Operating Instructions - Page 71
. The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. Power disconnection. Unit with or without ON-OFF switches have power supplied to the unit - Panasonic WJ-ND400/1000 | Operating Instructions - Page 72
. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference - Panasonic WJ-ND400/1000 | Operating Instructions - Page 73
4 - Panasonic WJ-ND400/1000 | Operating Instructions - Page 74
Contents Preface Preface...7 About these Operating Instructions...7 System Requirements for a PC ...8 Trademarks and Registered Trademarks ...8 Network Security...8 Precautions ...9 Major Operating Controls and Their Functions 11 Front View...11 Inside the Front Cover ... - Panasonic WJ-ND400/1000 | Operating Instructions - Page 75
unit...50 Setting the HDD's Operation Mode...51 HDD Error Recovery (During RAID Operation 52 Replacing Faulty HDD during RAID Operation 53 Rebooting...54 Attachments Troubleshooting...55 Problems...55 Specifications...57 WJ-ND400 ...57 Accessories ...58 Standard Accessories ...58 Index...59 6 - Panasonic WJ-ND400/1000 | Operating Instructions - Page 76
. About these Operating Instructions There are four manuals, they include the Installation Guide, Setup Instructions (PDF file), Operating Instructions (PDF file), and the Quick Reference Guide. • Installation Guide (book, these operating instructions) • Setup Instructions (PDF file) • Operating - Panasonic WJ-ND400/1000 | Operating Instructions - Page 77
Explorer® 7.0 : Microsoft® Internet Explorer® 6.0 SP2* : Sound card (when using the audio function) : CD-ROM drive: It is necessary to read the operating instructions and use the software on the provided CD-ROM. : DirectX® 9.0c or later : Adobe® Reader®: It is necessary to read the operating - Panasonic WJ-ND400/1000 | Operating Instructions - Page 78
operation when they have been used at the recommended ambient temperature (approx. +25 ºC {77 ºF}). When hard disk drive trouble occurs, replace it immediately. Consult your dealer for servicing. ⋅ Hard disk drives are precise devices. Do not leave them where the temperature is high and humid. ⋅ Do - Panasonic WJ-ND400/1000 | Operating Instructions - Page 79
a note of your settings and save them. This will help when you are required to change the system configuration, or when unexpected trouble or failure occurs. ⋅ Distributing, copying, disassembling, reverse compiling, reverse engineering, and also exporting in violation of export laws of the software - Panasonic WJ-ND400/1000 | Operating Instructions - Page 80
the buzzer after an alarm or error occurs. Refer to the Operating Instructions (PDF file) for more information about alarms and errors. (5) LCD to "HDD9") HDD access indicator (right side) Indicates the access status and problems of the HDD. When errors occur on an HDD in RAID5/RAID6 mode, the - Panasonic WJ-ND400/1000 | Operating Instructions - Page 81
and close the front cover. Keep the key in a safe place. Lock Open : Turn key to left : Turn key to right (8) Maintenance port Use for service when connected directly to a PC. Normally, it is not used. Note: • Use a straight cable to connect a PC directly to the maintenance port. (14) Escape - Panasonic WJ-ND400/1000 | Operating Instructions - Page 82
Formatting HDD : HDD format failed : HDD power [Off] HDD is not connected or not recognized. (4) HDD access indicator [A/F] Indicates the access status and problems with the HDD. When errors occur on an HDD in RAID5/RAID6 mode, the indicator lights or blinks red. Blinks green Off Lights red Blinks - Panasonic WJ-ND400/1000 | Operating Instructions - Page 83
Major Operating Controls and Their Functions (5) HDD bay slots Up to 9 HDD can be installed (one HDD unit is installed at the factory). Note: • Limiting factors for the RAID5/RAID6 mode. RAID5 mode RAID6 mode : The RAID5 mode can be used when more than three HDDs are installed. : The RAID6 mode - Panasonic WJ-ND400/1000 | Operating Instructions - Page 84
unit) to secure the connection cables. For details refer to the manual for the extension unit (WJHDE400). (5) External storage connector [EXT is connected to another device's Signal GND terminal. Static or other noise related problems may occur if a ground is not connected. (9) Power cord Inlet [AC - Panasonic WJ-ND400/1000 | Operating Instructions - Page 85
HDDs are installed, replacement can be done without stopping recording. Instructions are shown on the LCD to reduce misoperations, and make maintaining event recording area. • If a normal recording area is not created, manual and schedule recordings are recorded to the event recording area. Also, - Panasonic WJ-ND400/1000 | Operating Instructions - Page 86
data (RAID6 has two sets of error correcting code data). This prevents loss of recorded image data on large volume HDDs (refer to the Setup Instructions (PDF file). Note: • To use the RAID5 mode you need to connect 3 or more HDDs, the RAID6 mode requires 4 or more HDDs. • Theoretical volume when - Panasonic WJ-ND400/1000 | Operating Instructions - Page 87
cameras are recorded on the recorder. One Network Disk Recorder can record images from a maximum of 64 cameras. JPEG, M-JPEG, and MPEG-4 images are supported. Image data Network camera PC HDD Recorder Playback Images recorded on the HDD of the recorder are sent to and displayed on a PC. One Network - Panasonic WJ-ND400/1000 | Operating Instructions - Page 88
operated from the recorder when one screen is displayed (refer to the Operating Instructions (PDF file)). Live images from a camera are displayed on multi-screen. various events occur. Manual recording 3 Recording of images and audio can be started and stopped manually. Schedule recording 4 - Panasonic WJ-ND400/1000 | Operating Instructions - Page 89
the recorder and the host PC. Important: • Network security settings vary depending on the LAN the recorder is connected to and the service provider and other various settings. Contact the network administrator to discuss network security. Connection Examples IP address: 192.168.0.1 subnet mask - Panasonic WJ-ND400/1000 | Operating Instructions - Page 90
Rate Setting SD memory recording can only be set when the camera supports it and the compression format is set to M-JPEG. The recording rate recording starts depends on the recording rate setting (refer to the Setup Instructions (PDF file)). Acquiring images stored on the SD memory card The images - Panasonic WJ-ND400/1000 | Operating Instructions - Page 91
To change HDD space management, display disk configuration and initialize the HDD from the settings menu on the recorder as needed (refer to the Setup Instructions (PDF file)). 8 Camera Network Settings Open the PC settings menu from the PC and do the network settings (refer to the Setup - Panasonic WJ-ND400/1000 | Operating Instructions - Page 92
Setting up the Rack Rack Mounting Install the recorder into an EIA standard compliant rack. EIA standard compliant: an EIA-standard 19"rack, depth product 550 mm or more (locally procured) Note: • Installation in a rack requires four M5 x 12 screws. 1 Remove the 5 rubber feet from the - Panasonic WJ-ND400/1000 | Operating Instructions - Page 93
as possible. Looped cables or large distances between pieces of equipment may cause malfunctions. Do not wind the cable in a coil. • Refer to the Setup Instructions (PDF file) to check the unit numbers of connected extension units. 24 - Panasonic WJ-ND400/1000 | Operating Instructions - Page 94
Connections This sections explains how to connect the PC, cameras, and extension units. The types of cables and other hardware depend on how each setup is done. Before starting installation work, check to make sure you have everything you need. Connecting the PC and the Camera Connect the PC and the - Panasonic WJ-ND400/1000 | Operating Instructions - Page 95
Connections 2 Port Operation Using a HUB for Direct Connection The PC connects to the camera using the camera port and the client PC port on the rear of the recorder. Network camera PC PC HUB HUB LAN cable (Not provided: 10BASE-T / 100BASE-TX / 1 000BASE-T category 5e, straight (NTSC model) / - Panasonic WJ-ND400/1000 | Operating Instructions - Page 96
Example of Connectivity with 1 Port Operation Connecting to a PC over ADSL PC Network camera ADSL router (Commercially available) ADSL line WAN (Internet) HUB LAN cable (Not provided: 10BASE-T / 100BASE-TX / 1 000BASE-T category 5e, straight (NTSC model) / category 7, straight (PAL model)) - Panasonic WJ-ND400/1000 | Operating Instructions - Page 97
Connections Connecting multiple units to the recorder Network camera PC PC HUB HUB LAN cable (Not provided: 10BASE-T / 100BASE-TX / 1 000BASE-T category 5e, straight (NTSC model) / category 7, straight (PAL model)) LAN cable (Not provided: 10BASE-T / 100BASE-TX / 1 000BASE-T category 5e, - Panasonic WJ-ND400/1000 | Operating Instructions - Page 98
Example of Connectivity with 2 Port Operation Connecting to a PC over ADSL Network camera Connections HUB Recorder LAN cable (Not provided: 10BASE-T / 100BASE-TX / 1 000BASE-T category 5e, straight (NTSC model) / category 7, straight (PAL model)) HUB WAN ADSL line ADSL router (Internet) ( - Panasonic WJ-ND400/1000 | Operating Instructions - Page 99
Connections Connecting multiple units to the recorder Network camera Network camera HUB HUB Recorder (1) LAN cable (Not provided: 10BASE-T / 100BASE-TX / 1 000BASE-T category 5e, straight (NTSC model) / category 7, straight (PAL model)) HUB Recorder (area 1) LAN cable (Not provided: 10BASE-T / - Panasonic WJ-ND400/1000 | Operating Instructions - Page 100
unit. Connect as follows when connecting multiple extension units (WJ-HDE400) or adding a new connection. Also, be sure to read the user manual for the extension unit. Secure connection cable Connection Cable (provided with extension unit) Extension unit (unit number 5) Attach a cable clamp for - Panasonic WJ-ND400/1000 | Operating Instructions - Page 101
About Connectors Using the Alarm/Control connector You can use emergency recording and auto adjustment time functions when alarm equipment like a buzzer or indicator which is mounted externally. Create the connector by referring to the pin assignments. Pin Assignments The pin assignments are - Panasonic WJ-ND400/1000 | Operating Instructions - Page 102
the program. Set the recording program in [Time table setup (Ext.)] under [Time table] on the settings menu (refer to Setup Instructions (PDF file)). (Signal ground) (External recording mode switching) 13 24 ALARM/CONTROL Auto Adjustment Time Function Connection 1 External switch When settings - Panasonic WJ-ND400/1000 | Operating Instructions - Page 103
About Connectors Auto Adjustment Time Function Connection 2 When settings menu - [Basic] - [Time & date] - [Auto adjustment time] is set to [Slave] [Time Adjust Input] is available and the time on the recorder is synchronized with the other devices. 15 minutes before or after the set [Activation - Panasonic WJ-ND400/1000 | Operating Instructions - Page 104
(Signal ground) (Outage detection input) (Detection) Recorder 13 (Power Outage recovery complection output) (Shutdown) 23 19 * Refer to the instruction manual for the UPS you are using. ALARM/CONTROL Power cord Uninterruptible Power Supply (UPS) To electric outlet Important: • Be sure to - Panasonic WJ-ND400/1000 | Operating Instructions - Page 105
About Connectors Using the Alarm Connector Used to connect alarm-related devices such as a sensor or a door switch. Create the connector by referring to the pin assignments. Pin Assignments The pin assignments are different for other Network Disk Recorders. Connect using the following chart. 13 - Panasonic WJ-ND400/1000 | Operating Instructions - Page 106
About Connectors Alarm Connectivity When a signal is input to Alarm Inputs 1 through 32 (Alarm connector pins 1 through 12 and 15 through 25, Alarm/Control connector pins 1 through 9), recording and camera images are shown according to the settings. When alarm devices such as a buzzer or indicator - Panasonic WJ-ND400/1000 | Operating Instructions - Page 107
recovery completion 10 s or more output H active *The error output timing is set under [Basic] on the settings menu (refer to the Setup Instructions (PDF file)). Note: • During L active (Low active), the logic is enabled when the signal's voltage level is Low. • During H active (High active), the - Panasonic WJ-ND400/1000 | Operating Instructions - Page 108
recording when you turn on the power. During Playback 1 Click the [STOP] button on the [HDD] tab to stop playback (refer to the Operating Instructions (PDF file)). 2 Turn off the [POWER] switch on the rear of the recorder after checking that the HDD indicators are off. The operate indicator goes - Panasonic WJ-ND400/1000 | Operating Instructions - Page 109
, time and internal temperature (reference value) are displayed. Refer to the Setup Instructions (PDF file) for more information. (Temperature will be displayed in Fahrenheit for the [USE] button is pressed. Manual Reboot Screen For rebooting the recorder. Refer to page 54 for more information. 40 - Panasonic WJ-ND400/1000 | Operating Instructions - Page 110
Using the Front Panel for Operations Checking System Information For checking information (software version, hardware version, MAC address, or serial number) about the recording system. Check the settings by switching between screens using the following operations. The LCD changes as follows when - Panasonic WJ-ND400/1000 | Operating Instructions - Page 111
Using the Front Panel for Operations Checking the IP Address You can check the DHCP, IP address, subnet mask, gateway*, and HTTP port* for each port. The following ports are displayed: Camera port: PT #1, Client PC port (PC port): PT #2, and the Maintenance port: PT#3. Use the arrow buttons (left - Panasonic WJ-ND400/1000 | Operating Instructions - Page 112
key lock, enter the password (default: 12345) on the Password Entry screen. You can change the password on the settings menu. Refer to the Setup Instructions (PDF file) for more information. 43 - Panasonic WJ-ND400/1000 | Operating Instructions - Page 113
Using the Front Panel for Operations HDD Unit Use the HDD canister provided to install the HDD. The HDDs can be easily installed or removed from the HDD slots inside the front cover. Contact your dealer for information on purchasing, installing, and replacing HDDs. HDD Canister HDD Anti-static - Panasonic WJ-ND400/1000 | Operating Instructions - Page 114
Using the Front Panel for Operations Handling the HDD Install the HDD unit provided (page 46). The HDDs can be easily installed or removed from the HDD bay slots inside the front cover. Contact your dealer for information on purchasing, installing, and replacing HDDs. Important: • HDDs are precise - Panasonic WJ-ND400/1000 | Operating Instructions - Page 115
HDD unit's removal knob down and lift the lever, and then insert it all the way into the disk slot. (1) Hook the HDD unit's tab securely on the HDD playback only. In this case, the HDD status indicator blinks green. Follow the instructions from step 4 to use the HDD for recording. Note: • The HDD - Panasonic WJ-ND400/1000 | Operating Instructions - Page 116
HDDs by unit All the HDDs in one extension unit can be linked to operate at the same time. For details refer to the operating instructions for the extension unit. 1 Install the HDD units in the extension unit. Install the HDDs in the extension unit according to steps 1 to 2 in "Installing - Panasonic WJ-ND400/1000 | Operating Instructions - Page 117
the available disk space. Check the following content related to the HDD under [Disk information] on the settings menu. Refer to the Setup Instructions (PDF file) for more information. • HDD capacity • HDD remaining capacity • Hour meter • Disk operation mode • Date range of video recorded on the - Panasonic WJ-ND400/1000 | Operating Instructions - Page 118
Check the disk information. Check the following content related to the HDD under [Disk information] on the settings menu. Refer to the Setup Instructions (PDF file) for more information. • HDD capacity • HDD remaining capacity • Hour meter • Disk operation mode • Date range of video recorded on the - Panasonic WJ-ND400/1000 | Operating Instructions - Page 119
the Front Panel for Operations Removing HDDs by unit The HDDs in one extension unit can be removed simultaneously. For details refer to the operating instructions for the extension unit. 1 Insert the key (included) into the key hole on the front cover of the extension unit and turn it while pressing - Panasonic WJ-ND400/1000 | Operating Instructions - Page 120
Check the disk information. Check the following content related to the HDD under [Disk information] on the settings menu. Refer to the Setup Instructions (PDF file) for more information. • HDD capacity • HDD remaining capacity • Hour meter • Disk operation mode • Date range of video recorded on the - Panasonic WJ-ND400/1000 | Operating Instructions - Page 121
recovery is possible. When any errors occur on an HDD, replace the effected HDD as soon as possible. For details refer to the operating instructions for the extension unit. *Contact your dealer for information on replacing HDDs. Important: • RAID5 mode Data cannot be recovered when two or more HDDs - Panasonic WJ-ND400/1000 | Operating Instructions - Page 122
the new HDD unit into the empty slot. Press the HDD unit's removal knob down and lift the lever, and then insert it all the way into the disk slot. 53 - Panasonic WJ-ND400/1000 | Operating Instructions - Page 123
Using the Front Panel for Operations Rebooting Press the [SET] button on the Manual Reboot screen to display the Manual Reboot ACCEPT screen. Select [YES] and press the [SET] button to reboot. [SET] 54 - Panasonic WJ-ND400/1000 | Operating Instructions - Page 124
Troubleshooting Attachments Problems Before requesting service, check the following items. Contact your dealer if the problem does not appear here, if the problem is not resolved by these remedies, or if you have any questions about settings and installation. Problem HDD has troubles in RAID5/ - Panasonic WJ-ND400/1000 | Operating Instructions - Page 125
Troubleshooting Problem Check item/remedy Make sure the HDD unit is firmly inserted into the disk slot. Cannot recover data after replacing HDDs (In RAID5/RAID6 mode) - Panasonic WJ-ND400/1000 | Operating Instructions - Page 126
Specifications WJ-ND400 ● General Specifications Power source Power consumption Ambient operating temperature Ambient operating humidity Maximum operating altitude Dimensions Weight NTSC model: 120 V AC, 60 Hz PAL model: 220 V - 240 V AC, 50 Hz 170 W +5 ºC to +45 ºC {41 °F - 113 °F} 5 % to 90 % - Panasonic WJ-ND400/1000 | Operating Instructions - Page 127
Accessories • CD-ROM *1 1 pc. • Installation Guide (this book 1 pc. • Quick Reference Guide 1 pc. • Warranty (Only for NTSC model 1 HDD fixing screw for HDD canister 48 pcs. *1 The CD-ROM contains the operating instructions (PDFs). *2 This label is the same one found on the surface of this - Panasonic WJ-ND400/1000 | Operating Instructions - Page 128
access 20 LINK/ACT ...12 LINK/ACT1 ...12 LINK/ACT2 ...12 Live monitoring 19 Live sequence display 19 M Maintenance 21 Maintenance port 42 Manual Reboot 54 Master ...33 Mega pixel camera 16 MPEG-4...18 N Network error output 32, 38 Network security 20 P Pan & tilt ...20 Pin assignments - Panasonic WJ-ND400/1000 | Operating Instructions - Page 129
and batteries, please contact your local municipality, your waste disposal service or the point of sale where you purchased the items. Penalties North America www.panasonic.com/business/ For customer support, call 1.800.528.6747 Three Panasonic Way 2H-2, Secaucus, New Jersey 07094 Panasonic Canada - Panasonic WJ-ND400/1000 | Operating Instructions - Page 130
Network Disk Recorder Setup Instructions Model No. WJ-ND400 1 2 3 4 5 6 7 8 9 Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use. - Panasonic WJ-ND400/1000 | Operating Instructions - Page 131
Contents Preface Preface Preface...5 About these Operating Instructions...5 System Requirements for a PC ...6 Trademarks and Registered Trademarks ...6 Restrictions when operating MPEG-4 images 7 Initial configurations Getting started ...8 Setup procedure ...8 Setup menu list ...9 Network settings - Panasonic WJ-ND400/1000 | Operating Instructions - Page 132
47 Camera ...48 NW camera ...48 Automatically detecting and registering cameras 48 Switch cameras (4-screen display setting 50 Checking and changing a camera (Manually setting 50 Group ...52 Sequence...53 Server ...55 NTP...55 FTP ...56 Mail ...58 Proxy...60 Network ...61 Basics ...61 DDNS...64 - Panasonic WJ-ND400/1000 | Operating Instructions - Page 133
...85 Formatting disks ...86 Format...86 Pre-event recording area formatting ...88 Attachments About mail notification ...90 Alarm mail notification...90 Warning mail notification...90 Troubleshooting...93 Problems...93 Message display ...96 Glossary...97 Words used in the manual ...97 Index...100 4 - Panasonic WJ-ND400/1000 | Operating Instructions - Page 134
. About these Operating Instructions There are four manuals, they include the Installation Guide, Setup Instructions (PDF file), Operating Instructions (PDF file), and the Quick Reference Guide. • Installation Guide • Setup Instructions (PDF file) • Operating Instructions (PDF file) • Quick - Panasonic WJ-ND400/1000 | Operating Instructions - Page 135
Explorer® 7.0 : Microsoft® Internet Explorer® 6.0 SP2* : Sound card (when using the audio function) : CD-ROM drive: It is necessary to refer to the operating instructions and use the software on the provided CD-ROM. : DirectX® 9.0c or later : Adobe® Reader®: It is necessary to refer to the operating - Panasonic WJ-ND400/1000 | Operating Instructions - Page 136
be performed in several seconds intervals (*) when the following operations are performed while playing MPEG-4 image. Refer to the Operating Instructions (PDF file) for further information. ⋅ Reverse playback ([REV PLAY]) ⋅ Fast playback/fast reverse playback ([FF] / [REW]) ⋅ Reverse frame playback - Panasonic WJ-ND400/1000 | Operating Instructions - Page 137
). Go to step 2 if you are not using a rack. Connect the recorder to the various devices (refer to the Installation Guide). Turn on the recorder (refer to the Installation Guide). When using extension units, turn on all extension units before turning on the recorder. Install the HDDs in the recorder - Panasonic WJ-ND400/1000 | Operating Instructions - Page 138
Getting started Setup menu list You must pre-configure settings from the setup menu when using the recorder. To display the setup menu, click the [Setup] button. Setting item Quick Basic Emergency rec. Event Schedule Setup Basic Time & date Emergency rec. Basic Terminal input Site alarm Command - Panasonic WJ-ND400/1000 | Operating Instructions - Page 139
Getting started Setting item Description User mng. Maintenance Config. Basic Administrator User Host User level Set whether user and host authentication should be performed. Edit registered administrator information such as the administrator name, password, and start monitor. Edit or delete - Panasonic WJ-ND400/1000 | Operating Instructions - Page 140
Network settings Recorder network settings This section explains how to configure recorder network settings. The following are the settings for ports to be used. Set the parameters using the button on the front panel. Setting parameters are displayed on the LCD. Setting item Description DHCP - Panasonic WJ-ND400/1000 | Operating Instructions - Page 141
Network settings The following is the procedure for configuring network settings. 1 Make sure that the Date display screen (standby screen) is displayed on the LCD. If display is different, press the [ESC] button to display the standby screen. 2 Use the arrow buttons (up or down) to display the IP - Panasonic WJ-ND400/1000 | Operating Instructions - Page 142
, the IP address of the PC must be set to the same subnet mask area as the recorder client PC port. The examples in this manual are presented using the basic settings of Windows XP. If you are using an operating system other than Windows XP, refer to the user documentation - Panasonic WJ-ND400/1000 | Operating Instructions - Page 143
Network settings 7 Click [Internet Protocol (TCP/IP)] and then click [Properties]. This will display the [Internet Protocol (TCP/IP) Properties] window. 8 Click [Use the following IP address] and then configure the IP address and subnet mask. • For the IP address, set the same subnet mask area as - Panasonic WJ-ND400/1000 | Operating Instructions - Page 144
About operating windows Display and close the operating window Operate the recorder from a web browser on a PC. 1 Start the PC. 2 Launch the web browser. 4 Enter a "User name" and "Password" that is registered with the recorder, and click the [Login] button. The top page is displayed. 3 Enter - Panasonic WJ-ND400/1000 | Operating Instructions - Page 145
page is displayed on a PC the wizard for installing ActiveX, which must be installed to view images, is displayed. Follow the on-screen instructions. • If WJ-ND200/WJ-ND300 ActiveX is already installed, delete WebVideo ActiveX using Add or Remove Programs and then install WJ-ND400 ActiveX. • When - Panasonic WJ-ND400/1000 | Operating Instructions - Page 146
Names and functions of components Top page (2) (3) (4) (1) About operating windows (5) (6) (9) (8) (1) [Control] button (page 18) Performs operations such as searching for recorded images. You can also perform the functions of the camera picture switcher such as changing the display of camera - Panasonic WJ-ND400/1000 | Operating Instructions - Page 147
occurred and a description). [Network log] button Displays a log of the problems that occur on the network. (7) Rec event list Number of events Displays recorded data. [Rec] Displays the recording mode (refer to the Operating Instructions (PDF file)). [HDD] Displays the number of the disk where data - Panasonic WJ-ND400/1000 | Operating Instructions - Page 148
The rec event list is displayed when the [Refresh] button is pressed, or when searching or when selecting an area. Refer to the Operating Instructions (PDF file) for information about searching and selecting an area. • The [All list] button is disabled during playback. Stop playback and then do the - Panasonic WJ-ND400/1000 | Operating Instructions - Page 149
About operating windows [Setup] button The following operation panel appears when you click the [Setup] button. (1) (2) (3) (4) (5) (6) (7) (8) (9) (10) (11) (12) (7) [Server] button Displays a menu for setting the server. (8) [Network] button Displays a menu for setting the network. (9) [User mng - Panasonic WJ-ND400/1000 | Operating Instructions - Page 150
and errors is displayed. "Alarm suspend [ALARM SUSPEND]" button : Clicking this button to temporarily disable alarm detection. (refer to the Operating Instructions (PDF file)) : This indication will be displayed while an alarm is being suspended. "Alarm [ALM]" button : Displays when an event occurs - Panasonic WJ-ND400/1000 | Operating Instructions - Page 151
. Click [Down] button to hide the [Recording] and [Recording stop] buttons. [Recording] button : Starts recording manually. [Recording stop] button : Stops recording manually. Important: • When displaying the [Recording] or [Recording stop] buttons, click and hold [Up] button until displayed - Panasonic WJ-ND400/1000 | Operating Instructions - Page 152
Note: • The operations are as follows when the image for playback is an MPEG-4 image. Date/Time Search : Playback may start a few seconds before or after the specified time. Reverse Playback : Not all recorded images are displayed. Reverse playback is performed at the refresh rate set for the - Panasonic WJ-ND400/1000 | Operating Instructions - Page 153
About operating windows [CAM] tab The camera can be controlled (pan/tilt, zoom, focus, brightness, preset, auto mode) when the live image is from a camera that can pan and tilt. Some camera operations cannot be done depending on the type of camera connected. (1) (3) (4) (5) (2) (6) (1) [ - Panasonic WJ-ND400/1000 | Operating Instructions - Page 154
Basic operations 1 Display the top page and access the recorder. 2 Click the [Setup] button. The Setup menu button is displayed. About operating windows 5 Configure the settings for each item. 6 Click the [Set] button after configuring the settings. The settings are reflected on the recorder. • The - Panasonic WJ-ND400/1000 | Operating Instructions - Page 155
Quick Setup settings Configure the language, time & date, network setup, camera registration, and the minimum required settings to operate the recorder. Settings Language, and time & date settings This section explains how to configure settings for the display language, and the current time and - Panasonic WJ-ND400/1000 | Operating Instructions - Page 156
server is used. Select [On] to obtain the IP address, subnet mask, and default gateway from a DHCP server. Select [Off] to enter these addresses manually. IP address Address input*1 When [DHCP] is [Off], specify the IP address here. Subnet mask Address input*1 When [DHCP] is [Off], specify the - Panasonic WJ-ND400/1000 | Operating Instructions - Page 157
explains how to register a camera on the recorder. The recorder supports registration of up to 64 cameras. 1 Click the [Quick] IP address is used by another device, check the IP address setting and change it manually. • When [Register the IP address automatically given by this unit to a detected - Panasonic WJ-ND400/1000 | Operating Instructions - Page 158
been changed from initial defaults are detected for the only first 20 minutes after power is turned on. For details refer to the operating instructions for the camera. • The compression format of registered cameras is set automatically to JPEG or M-JPEG. Quick settings 3 Item Port setup Camera auto - Panasonic WJ-ND400/1000 | Operating Instructions - Page 159
program, click the [Display] button. • Refer to "Program (page 42)" for details about programs. Note: • Performing [Camera registration] sets both the live video rate and manual record rate of [Program1] to [Program8] to "1 ips". 30 - Panasonic WJ-ND400/1000 | Operating Instructions - Page 160
Ext Specifies the duration of the error output whenever an error occurs on the recorder. For details about error output, refer to the Installation Guide. • Selecting [Ext] causes signal output to continue until the [ERR] button is clicked. 10s♦ / 20s / 30s / 1min / 2min / Specifies the time until - Panasonic WJ-ND400/1000 | Operating Instructions - Page 161
Basics Time & date Use the following procedure to set the current time and date. 1 Click the [Basic] button on the setup menu. 2 On the sub-menu that appears, click [Time & date]. This will display the "Time display format" window. 3 Configure the settings for each item. Refer to "Time display - Panasonic WJ-ND400/1000 | Operating Instructions - Page 162
Item Activation time Settings 0♦ to 23 Summer time (daylight saving) Out / Auto♦ Summer time (daylight saving) table Basics Description Specifies the time for auto time adjustment. • When [Slave] is selected for [Auto adjustment time], this setting specifies the time that the recorder's time is - Panasonic WJ-ND400/1000 | Operating Instructions - Page 163
input signal. For details about emergency recording, refer to the Installation Guide. 1 Click the [Emergency rec.] button on the setup menu. registered camera images. • Refer to "Checking and changing a camera (Manually setting) (page 50)" for details about compression method settings. Shows the - Panasonic WJ-ND400/1000 | Operating Instructions - Page 164
transmission/reception" to "Mic input" or "Interactive(full duplex)". Some models and versions of cameras do not support "Interactive(full duplex)". For details refer to the operating instructions for the camera. • Audio is recorded regardless of whether single or multiple screen display is set. 35 - Panasonic WJ-ND400/1000 | Operating Instructions - Page 165
and other data, degraded operational response, restarts, and other problems. (Guideline network speed: 128 Mbps) • Even when measurement Recording rate setting SD memory recording can only be set if the camera supports SD memory recording and the compression format is set to [M-JPEG]. The - Panasonic WJ-ND400/1000 | Operating Instructions - Page 166
menu (page 38). • The camera goes to its preset position. The camera moves to a pre-registered preset position. Refer to the Operating Instructions (PDF file) for information about registering preset positions. • Notify of an event occurrence by sending e-mails Alarm mail (notification of the time - Panasonic WJ-ND400/1000 | Operating Instructions - Page 167
Event Basics Use the procedures in this section to configure alarm output duration and buzzer duration settings for when an event (site alarm, terminal alarm, command alarm) occurs. 1 Click the [Event] button on the setup menu. 2 On the sub-menu that appears, click [Basic]. This displays the - Panasonic WJ-ND400/1000 | Operating Instructions - Page 168
the control alarm action when a terminal alarm occurs. For information on how to register preset positions for the camera, refer to the Operating Instructions. 1 Click the [Event] button on the setup menu. 2 On the sub-menu that appears, click [Terminal alarm]. This will display the terminal alarm - Panasonic WJ-ND400/1000 | Operating Instructions - Page 169
Event Site alarm Use the following procedure to configure settings that control terminal alarm action when a Panasonic alarm protocol alarm (site alarm) is sent from a camera. 1 Click the [Event] button on the setup menu. 2 On the sub-menu that appears, click [Site alarm]. This will display the - Panasonic WJ-ND400/1000 | Operating Instructions - Page 170
Event Command alarm Use the following procedure to configure settings that control command alarm action when an event occurs. 1 Click the [Event] button on the setup menu. 2 On the sub-menu that appears, click [Command alarm]. This will display the command alarm setting window. 3 Configure the - Panasonic WJ-ND400/1000 | Operating Instructions - Page 171
Schedules Create a schedule by specifying the day and time to record. Program Use the procedure in this section to create a recording program that controls live images, the recording rate, etc. You can create up to eight recording programs on the recorder. 1 Click the [Schedule] button on the - Panasonic WJ-ND400/1000 | Operating Instructions - Page 172
transmitted. • Audio transmitting can be selected only for a camera model that supports audio transmitting. Recorder setup Manual rec. Off*1 / 0.1ips / 0.2ips / 0.3ips / Specifies the recording rate for manual recording. 0.5ips / 1ips*2 / 2ips / 3ips / 5ips / Available settings differ according - Panasonic WJ-ND400/1000 | Operating Instructions - Page 173
/ 3min / 5min / 10min / 15min / Manual / Continue Specifies the time of post-event recording. • When [Manual] is selected, recording is performed only while the and versions of cameras do not support "Interactive(full duplex)". For details refer to the operating instructions for the camera. • Audio - Panasonic WJ-ND400/1000 | Operating Instructions - Page 174
heavy network traffic can cause dropping of recorded images, live images, alarms, and other data, degraded operational response, restarts, and other problems. (Guideline network speed: 128 Mbps) • Even when measurement results do not exceed the above guideline network speed, the number of connected - Panasonic WJ-ND400/1000 | Operating Instructions - Page 175
periodic Off♦ / On timer FTP image transmission by Off♦ / On alarm Description Specifies the recording start time. • No time after [23:46] is supported for the recording start time setting. • Repeat steps 1-5 to set programs of another day of the week. Specifies the recording end time. Selects the - Panasonic WJ-ND400/1000 | Operating Instructions - Page 176
with schedule indicating when the external switch is to be used. For information about external switch connection, refer to the Installation Guide. The following is the priority sequence used when the individual day, daily, and external recording schedules overlap. [Ext.] > "[Mon] through [Sun - Panasonic WJ-ND400/1000 | Operating Instructions - Page 177
Camera Configure the network settings (address, ports etc.) and group settings, and sequence operations for the cameras. NW camera Use the procedures in this section to register and modify network cameras. Automatically detecting and registering cameras 1 Click the [Camera] button on the setup - Panasonic WJ-ND400/1000 | Operating Instructions - Page 178
first 20 minutes after power is turned on. For details refer to the operating instructions for the camera. • The compression format of registered cameras is set automatically register the other IP address for the camera manually. When a message saying there is no available IP address is displayed, check - Panasonic WJ-ND400/1000 | Operating Instructions - Page 179
This will display the "NW camera setup" window. Checking and changing a camera (Manually setting) 1 Click the [Camera] button on the setup menu. 2 Click the up. For information about camera settings, refer to the camera operating instructions. Important: • To call up the camera setup menus, "On" - Panasonic WJ-ND400/1000 | Operating Instructions - Page 180
4 Check or change the items you want. Refer to "NW camera settings 2" table for details about the settings. 5 Click the [Set] button. Camera NW camera settings 2 Item Manufacturer Model/Compression Address Port number Group Camera title User name Password Time zone ♦Initial default Settings - Panasonic WJ-ND400/1000 | Operating Instructions - Page 181
Camera Group Use the following procedure to specify the group title of a camera. 1 Click the [Camera] button on the setup menu. 2 Click the [Group] tab. This will display the "Group Setting" window. 3 Input a group title. Refer to "Group settings" table for details about the settings. 4 Click the [ - Panasonic WJ-ND400/1000 | Operating Instructions - Page 182
Sequence Use the following procedure to configure settings for automatically switching the camera image in a preset sequence. 1 Click the [Camera] button on the setup menu. 2 Click the [Sequence] tab. This will display the "Sequence Setting" window. Camera 3 Configure the settings for each item. - Panasonic WJ-ND400/1000 | Operating Instructions - Page 183
Camera Sequence display type settings Item Sequence display type ♦Initial default Settings 1-screen♦ / 4-screen 1-screen live sequence Cam. Item Settings Cam.1 to Cam.64 / -- Preset position Signal input (Blank♦) Dwell time 2s♦ / 3s / 5s / 10s / 20s ♦Initial default 4-screen live - Panasonic WJ-ND400/1000 | Operating Instructions - Page 184
adjustment" may not operate when the recorder's DHCP setting is [On] and operating, and the time setting for NTP server and recorder are more than 1000 seconds out of sync. • About the NTP Server Function The recorder can operate as a camera's NTP server. When it does, set the port number of - Panasonic WJ-ND400/1000 | Operating Instructions - Page 185
Server FTP Use the following procedure to send images from a camera connected to the recorder to a specified FTP server. 1 Click the [Server] button on the setup menu. 2 On the sub-menu that appears, click [FTP]. This will display the "FTP Setup" screen. 3 Configure the settings for each item. - Panasonic WJ-ND400/1000 | Operating Instructions - Page 186
Server Item Settings Description Image transmission by alarm Set the following items to transmit images of where an alarm occurs at an event. Setting whether or not to transmit live images to the FTP server where an alarm occurs at an event can be set for scheduled time periods with "Time table - Panasonic WJ-ND400/1000 | Operating Instructions - Page 187
Server Mail Use the following procedure to configure settings for sending alarm mail and for warning mail notification. 1 Click the [Server] button on the setup menu. 2 On the sub-menu that appears, click [Mail]. This will display the [Mail] setup window. 3 Configure the settings for each item. - Panasonic WJ-ND400/1000 | Operating Instructions - Page 188
Description Attach alarm image Off♦/On Specifies whether the image when the event occurred should be attached to the mail. • Image attachment is not supported when the compression format specified for the camera image being sent is MPEG4. • Even if [On] is selected here, the image will not be - Panasonic WJ-ND400/1000 | Operating Instructions - Page 189
Server Proxy Use the following procedure to configure settings to use the proxy server. 1 Click the [Server] button on the setup menu. 2 On the sub-menu that appears, click [Proxy]. This will display the "Proxy setting" window. 3 Configure the settings for each item. Refer to "Proxy settings" - Panasonic WJ-ND400/1000 | Operating Instructions - Page 190
Network Basics This section explains how to configure recorder network settings. Configure network configuration settings like the IP address, default gateway and DNS (Domain Name System) server. 1 Click the [Network] button on the setup menu. 4 Click the [Set] button. 2 On the sub-menu that - Panasonic WJ-ND400/1000 | Operating Instructions - Page 191
server is used. • Select [On] to obtain the IP address, subnet mask, and default gateway from a DHCP server. Select [Off] to enter them manually. IP address Address input*1 When [DHCP] is [Off], specify the IP address here. Subnet mask Address input*1 When [DHCP] is [Off], specify the subnet - Panasonic WJ-ND400/1000 | Operating Instructions - Page 192
♦Initial default *1 Refer to "Recorder network settings (page 11)" for information on initial default settings. Network Important: • A different subnet should be set for each port. • If DHCP is set to [On] and "SD Memory recording" is set, write requests to the camera's SD memory data may fail at - Panasonic WJ-ND400/1000 | Operating Instructions - Page 193
Network DDNS Use the following procedure to configure settings for using a DDNS (Dynamic Domain Name System). 1 Click the [Network] button on the setup menu. 2 On the sub-menu that appears, click [DDNS]. This will display the [DDNS] setup window. 3 Configure the settings for each item. Refer to - Panasonic WJ-ND400/1000 | Operating Instructions - Page 194
Network SNMP Use the following procedure to configure settings for using SNMP (Simple Network Management Protocol). Configure these settings when connecting to an SNMP manager and check the status of the recorder. 1 Click the [Network] button on the setup menu. 2 On the sub-menu that appears, - Panasonic WJ-ND400/1000 | Operating Instructions - Page 195
Network Panasonic alarm protocol Use the following procedure to configure settings for sending a message to a preset address whenever an event or error occurs. Up to four destinations can be specified. Special separately available software* must be installed on the PC receiving the notification in - Panasonic WJ-ND400/1000 | Operating Instructions - Page 196
User management Configure the user and host authentication required to access the recorder from a PC. It is possible to restrict access by users and hosts (PCs). Basics Use the following procedure to specify whether user and host authentication should be performed. 1 Click the [User mng.] button - Panasonic WJ-ND400/1000 | Operating Instructions - Page 197
User management Administrator Use the following procedure to configure settings to assign recorder administrator privileges to a user (administrator). The administrator name and password can be changed, and the operation level and other operation privileges can be configured. 1 Click the [User - Panasonic WJ-ND400/1000 | Operating Instructions - Page 198
User management Users Use the following procedure to configure information (user name, password, operation level, etc.) about recorder users. Up to 32 users can be registered. 1 Click the [User mng.] button on the setup menu. 2 On the sub-menu that appears, click [User]. This will display the " - Panasonic WJ-ND400/1000 | Operating Instructions - Page 199
User management Note: • Clicking the [Registration] button does not log out other users. Editing user information 1 Click the [User mng.] button on the setup menu. 2 On the sub-menu that appears, click [User]. This will display the "User settings" window. 3 In "User edit/delete" select the name of - Panasonic WJ-ND400/1000 | Operating Instructions - Page 200
User management Hosts The following procedure is to register information for PCs (hosts) that can access the camera over a network. Up to 32 hosts can be registered. 1 Click the [User mng.] button on the setup menu. 2 On the sub-menu that appears, click [Host]. This will display the "Host setting - Panasonic WJ-ND400/1000 | Operating Instructions - Page 201
User management Editing host information 1 Click the [User mng.] button on the setup menu. 2 On the sub-menu that appears, click [Host]. This will display the "Host setting" window. 3 In "Host edit/delete" select the name of the host you want to edit. Deleting host information 1 Click the [User mng - Panasonic WJ-ND400/1000 | Operating Instructions - Page 202
User management User level Use the following procedure to define which operations can be performed at each user level. You can specify functions that can be accessed at each user level (LV1/LV2/LV3/LV4). 1 Click the [User mng.] button on the setup menu. 2 On the sub-menu that appears, click [User - Panasonic WJ-ND400/1000 | Operating Instructions - Page 203
(PDF file)) Copy recorded images to the Copy area. (refer to the Operating Instructions (PDF file)) Manual recording start/stop allowed. Recorded image playback allowed. Note: • Selecting the [Quick], [Camera], [Server], [Network], [User mng.], or [Maintenance] check box will cause the [Setup - Panasonic WJ-ND400/1000 | Operating Instructions - Page 204
Maintenance Check the recorder and network status, and configure HDDs. Recorder information Use the following procedure to view software and hardware versions, MAC address, serial number, internal temperature, and Extension unit software version information. 1 Click the [Maintenance] button on - Panasonic WJ-ND400/1000 | Operating Instructions - Page 205
Maintenance Disk information Use the following procedure to view the capacities of the HDDs and Extension units (Ext.1 to 5), the capacity of each recording area, and other disk partition information. You also can view the remaining HDD capacity, the time and date ranges of images recorded on the - Panasonic WJ-ND400/1000 | Operating Instructions - Page 206
mode/RAID5 mode/RAID6 mode Shows the sum of the capacities of all the HDDs. Shows the storage area capacity of images recorded by manual recording and schedule recording. Shows the storage area capacity of images recorded by emergency recording and post-event recording. Shows the storage area - Panasonic WJ-ND400/1000 | Operating Instructions - Page 207
Maintenance Network information Use the following procedure to view each recorder's IP address, and the line speed, number of users logged in, and other network information. 1 Click the [Maintenance] button on the setup menu. 2 On the sub-menu that appears, click [Network information]. This will - Panasonic WJ-ND400/1000 | Operating Instructions - Page 208
Maintenance Disk Use the following procedure to configure settings for operation when the HDD in the recorder becomes full. It also can be used to configure the warning operation when the HDD becomes full. 1 Click the [Maintenance] button on the setup menu. 2 On the sub-menu that appears, click [ - Panasonic WJ-ND400/1000 | Operating Instructions - Page 209
the event recording area until the day recording area (Month) / 1 to 31 (Day) before the specified date. After specifying the date, click the [Delete] button. Manual delete for copy area 08 to 34 (Year) / Jan to Dec Deletes image data in the copy area until the day before the (Month) / 1 to - Panasonic WJ-ND400/1000 | Operating Instructions - Page 210
Maintenance Settings management Use the following procedure to save setup menu settings to the recorder and to load previously saved settings. This procedure also can be used to return setup menu settings to their initial defaults. 1 Click the [Maintenance] button on the setup menu. 2 On the sub- - Panasonic WJ-ND400/1000 | Operating Instructions - Page 211
initialized as normal recording area. However, if you remove an HDD operating in an area other than normal video and audio recording (see the basic manual), any unformatted HDD inserted into that spot is formatted the same as the previous HDD. • Recording/playback is not possible if only the Pre - Panasonic WJ-ND400/1000 | Operating Instructions - Page 212
the disk config window, click the [Main] button. Clicking the [x] button in the upper right corner of the window may cause operation troubles. 1 Click the [Config.] button on the setup menu. This will display the administrator authentication window. 2 Enter the "Administrator name" and "Password - Panasonic WJ-ND400/1000 | Operating Instructions - Page 213
mode/RAID5 mode/RAID6 mode Shows the sum of the capacities of all the HDDs. Shows the storage area capacity of images recorded by manual recording and schedule recording. Shows the storage area capacity of images recorded by emergency recording and post-event recording. Shows the storage area - Panasonic WJ-ND400/1000 | Operating Instructions - Page 214
the disk config window, click the [Main] button. Clicking the [x] button in the upper right corner of the window may cause operation troubles. 1 Click the [Config.] button on the setup menu. This will display the administrator authentication window. 3 On the configuration settings top window (Disk - Panasonic WJ-ND400/1000 | Operating Instructions - Page 215
[x] button in the upper right corner of the window may cause operation troubles. 1 Click the [Config.] button on the setup menu. This will boxes of the recording areas to be allocated. Selection of multiple HDDs is supported. • Normal : Formatted as normal recording area • Event : Formatted as - Panasonic WJ-ND400/1000 | Operating Instructions - Page 216
6 Click the [OK] button. This will return to the "Format" window. 7 Click the [Main] button. This will return to the "Cam. select" window. Note: • Multiple recording areas cannot be allocated to a single HDD. • The copy area can be allocated to an HDD plugged into the main unit's HDD8 or HDD9 - Panasonic WJ-ND400/1000 | Operating Instructions - Page 217
exit the disk config window, click the [Main] button. Clicking the [x] button in the upper right corner of the window may cause operation troubles. • Before formatting the pre-event recording area, set the camera channels for pre-event recording area as follows. ⋅ Set the Model/Compression, address - Panasonic WJ-ND400/1000 | Operating Instructions - Page 218
6 Select the HDD you want to format as the HDD to set with a pre-event recording area, and then click the [Set] button. This will display a window for allocating pre-event recording area. 7 Select the camera channel and enter the amount of space to be allocated. • Pre-event recording areas can be - Panasonic WJ-ND400/1000 | Operating Instructions - Page 219
image attached to an e-mail. URL:http://192.168.0.250/ Warning mail notification The following mail will be sent to notify of a trouble occurrence to a registered address when the trouble occurs. ND400 (192.168.0.250) STATUS REPORT. DATE: 1-JAN-2008 12:00:00 GMT+0:00 STATUS: The description of the - Panasonic WJ-ND400/1000 | Operating Instructions - Page 220
About mail notification Item RAID5 recovery failure RAID6 recovery failure Fan trouble Thermal trouble NW link error RAID5 1 DOWN RAID5 2 DOWN RAID6 1 DOWN RAID6 2 DOWN RAID6 3 DOWN Camera SD memory card error Camera SD memory card starting write error - Panasonic WJ-ND400/1000 | Operating Instructions - Page 221
About mail notification Item Description RAID6 mode format failure : Recorder: MAIN RAID6 FORMAT ERROR Extension unit: EXTx RAID6 FORMAT ERROR x is unit number. HDD remove error : Recorder: MAIN-y SWAP WARNING Extension unit: EXTx-y SWAP WARNING x is unit number, y is disk number. Alteration - Panasonic WJ-ND400/1000 | Operating Instructions - Page 222
Troubleshooting Problems Before requesting service, check the following items. Contact your dealer if the problem does not appear here, if the problem is not resolved by these remedies, or if you have any questions about settings and installation. Problem display may have troubles if you change - Panasonic WJ-ND400/1000 | Operating Instructions - Page 223
Troubleshooting Problem Check item/remedy This may be caused by the combination of the PC's display adapter and driver. When this happens, first, update the driver of the display adapter. • If this does not resolve the problem page 34, page 42 page 34, page 42 − Operating Instructions (PDF file) 94 - Panasonic WJ-ND400/1000 | Operating Instructions - Page 224
Troubleshooting Problem Check item/remedy Live image is not displayed Stops playback. Playback restarts after a short time. Live and recorded images are not displayed • Refresh of live - Panasonic WJ-ND400/1000 | Operating Instructions - Page 225
Troubleshooting Message display The following problems may occur depending on the operating environment. If these problems occur, use the appropriate remedy to solve it. The following remedies do not affect other applications or security. The "Information bar" used in the following problems and - Panasonic WJ-ND400/1000 | Operating Instructions - Page 226
Glossary Words used in the manual This manual uses the following words. ActiveX Control A software module developed by Microsoft. It is used to add functions, downloaded from a web server via the Internet or - Panasonic WJ-ND400/1000 | Operating Instructions - Page 227
Manual recording Click the [Recording] button and the [Recording stop] button to manually start and stop recording of video and audio. Multicast A way on the Internet or an Intranet. POP 3 Server A server that supports POP3, currently the most widely used mail sending protocol. Plug-in Software - Panasonic WJ-ND400/1000 | Operating Instructions - Page 228
is the sub system. If there is trouble with the primary server, the secondary server Internet. Unicast Way to send data to a single IP address on a network. VPN Service used to Refer to the readme.txt for information about cameras that support VMD search. WAN Allows physically separated PCs, such as - Panasonic WJ-ND400/1000 | Operating Instructions - Page 229
18 Login user ...78 M MAC address 75 Mail ...58 Maintenance 75 Maintenance port 11, 75 Manual delete for copy area 80 Manual delete for event recording area 80 Manual delete for normal recording area 80 Manual rec...43 Max. bit rate 34, 43 Max. network speed (Mbps 34 Measurement button 36 - Panasonic WJ-ND400/1000 | Operating Instructions - Page 230
Serial number 75 Server address 60 Server directory 56, 57 Settings management 81 Setup tab ...20 Site alarm ...40 SMTP server address 59 SNMP ...65 Special days 47 Status display 21 Subnet mask 11, 27, 62 Summer time (daylight saving 33 System administrator 15 T Terminal alarm 39 Time & - Panasonic WJ-ND400/1000 | Operating Instructions - Page 231
and batteries, please contact your local municipality, your waste disposal service or the point of sale where you purchased the items. Penalties North America www.panasonic.com/business/ For customer support, call 1.800.528.6747 Three Panasonic Way 2H-2, Secaucus, New Jersey 07094 Panasonic Canada - Panasonic WJ-ND400/1000 | Operating Instructions - Page 232
Notes on handling HDD Be aware of the following at HDD installation and recovery: The network disk recorder, WJ-ND400, is described as ND400 and the extension unit, WJ-HDE400, as HDE400. If an HDD unit is added during the operation described below, the ND400 and HDE400 - Panasonic WJ-ND400/1000 | Operating Instructions - Page 233
the case of 4-screen display. The total rate of recording, playing, and live image transmission shall be 200 Mbps or less. * Refer to the operating instructions of the camera for how to set the VMD search. Notes on network connection To connect between ND400 and PCs or between ND400 and cameras
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Before attempting to connect or operate this product,
please read these instructions carefully and save this manual for future use.
Network Disk Recorder
Operating Instructions
Model No.
WJ-ND400
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