Philips DVP3015K User manual - Page 36

Troubleshooting

Page 36 highlights

English Troubleshooting WARNING Under no circumstances should you try to repair the system yourself, as this will invalidate the warranty. Do not open the system as there is a risk of electric shock. If a fault occurs, first check the points listed below before taking the system for repair. If you are unable to remedy a problem by following these hints, consult your dealer or Philips for help. Problem No power No picture Distorted picture Completely distorted picture or black/white picture with DVD No sound or distorted sound No audio at digital output Solution - Check if the AC power cord is properly connected. - Press the STANDBY ON on the front of the DVD system to turn on the power. - Refer to your TV's manual for correct Video In channel selection. Change the TV channel until you see the DVD screen. - Check if the TV is switched on. - If the progressive scan feature is activated but the connected TV does not support progressive signals or the cables are not connected accordingly, see page 15 for proper progressive scan set up or deactivate the progressive scan feature as below: 1) Turn off your TV progressive scan mode or turn on to interlaced mode. 2) Press OPEN/CLOSE to open the disc tray. 3) Press numeric keypad '1' on the remote control for few seconds. - Sometimes a small amount of picture distortion may appear depending on the disc being played back.This is not a malfunction. - Connect DVD Player directly to the TV. - Make sure the disc is compatible with the DVD/ Player. - Ensure that the DVD Player's TV Type is set to match that of the Disc and your TV. - Adjust the volume. - Check that the speakers are connected correctly. - Check the digital connections. - Check if your receiver can decode MPEG-2 or DTS and if not, please make sure the digital output is set to PCM. - Check if the audio format of the selected audio language matches your receiver capabilities. Visit us at www.philips.com/support for service support 36 01-40_DVP3015K_03_eng_RC3 36 04/07/06, 1:38 PM

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English
36
WARNING
Under no circumstances should you try to repair the system yourself, as this will
invalidate the warranty.
Do not open the system as there is a risk of electric shock.
If a fault occurs, first check the points listed below before taking the system for repair. If
you are unable to remedy a problem by following these hints, consult your dealer or
Philips for help.
Problem
Solution
No power
Check if the AC power cord is properly connected.
Press the STANDBY ON on the front of the DVD
system to turn on the power.
No picture
Refer to your TV’s manual for correct Video In
channel selection.
Change the TV channel until you
see the DVD screen.
Check if the TV is switched on.
If the progressive scan feature is activated but the
connected TV does not support progressive signals
or the cables are not connected accordingly, see
page 15 for proper progressive scan set up or
deactivate the progressive scan feature as below:
1) Turn off your TV progressive scan mode or turn on
to interlaced mode.
2) Press OPEN/CLOSE to open the disc tray.
3) Press numeric keypad ‘1
on the remote control for
few seconds.
Distorted picture
Sometimes a small amount of picture distortion may
appear depending on the disc being played back. This
is not a malfunction.
Completely distorted picture or
Connect DVD Player directly to the TV.
black/white picture with DVD
Make sure the disc is compatible with the DVD/
Player.
Ensure that the DVD Player’s TV Type is set to match
that of the Disc and your TV.
No sound or distorted sound
Adjust the volume.
Check that the speakers are connected correctly.
No audio at digital output
Check the digital connections.
Check if your receiver can decode MPEG-2 or DTS
and if not, please make sure the digital output is set
to PCM.
Check if the audio format of the selected audio
language matches your receiver capabilities.
Troubleshooting
Visit us at www.philips.com/support for service support
01-40_DVP3015K_03_eng_RC3
04/07/06, 1:38 PM
36