Philips LFH9160 User Manual - Page 24

Troubleshooting

Page 24 highlights

download the firmware file, enter the name of the user account, the password, and confirm the password. Otherwise leave the USERNAME, PASSWORD and CONFIRM PASSWORD text fields empty. 8 Enter the full path and file name to the .bcd file of the new firmware into the PATH ON SERVER text field. 9 Press the UPGRADE NOW button to start the upgrade process. D Note The current firmware version of a LAN Docking Station can be found in the FIRMWARE column of the Administration Tool's main pane. C Important A firmware upgrade will be uploaded to all LAN Docking Stations that appear online in the main pane of the Administration Tool, and may take a few minutes to complete. During the firmware upgrade process, a LAN Docking Station will temporarily go offline and will go back online when the upgrade process is complete. After upgrading, reload the main pane (click the RELOAD button) and check the current firmware version. 6 Troubleshooting Configuration Displaying the current IP address and the MAC address of a LAN Docking Station To display the current IP address assigned to a LAN Docking Station and its MAC address, slide a Digital pocket Memo 9600 or 9620 into the docking slot and press the MENU button and the RIGHT SMART BUTTON on the Digital Pocket Memo simultaneously. The LAN Docking Station configuration window does not show up in the Web browser when entering the IP address • Verify if the Docking Station is connectd to the mains power supply. • Verify if you use the correct network cable. Only use a crossover cable, when you directly connect the LAN Docking station to the PC. • Check your TCP/IP configuration. If you do not use DHCP, do you have configured the LAN Docking Station according to your network policy? If you use DHCP, has the DHCP Server assigned an IP-address to the LAN Docking Station? (search for the IP address) • If you use DHCP (the default), has the DHCP server assigned an IP address? • Can you ping the IP address in the Command window? • Verify if you can enable error logging on the target FTP server to find the cause of the problem. 24 User manual

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24
User manual
download the firmware file, enter the name
of the user account, the password, and
confirm the password. Otherwise leave
the
USERNAME
,
PASSWORD
and
CONFIRM
PASSWORD
text fields empty.
Enter the full path and file name to the .bcd
8
file of the new firmware into the
PATH ON
SERVER
text field.
Press the
9
UPGRADE NOW
button to start
the upgrade process.
D
Note
The current firmware version of a LAN Docking
Station can be found in the
FIRMWARE
column
of the Administration Tool’s main pane.
C
Important
A firmware upgrade will be uploaded to all LAN
Docking Stations that appear online in the main
pane of the Administration Tool, and may take a
few minutes to complete. During the firmware
upgrade process, a LAN Docking Station
will temporarily go offline and will go back
online when the upgrade process is complete.
After upgrading, reload the main pane (click
the
RELOAD
button) and check the current
firmware version.
Troubleshooting
6
Configuration
Displaying the current IP address and the
MAC address of a LAN Docking Station
To display the current IP address assigned to a
LAN Docking Station and its MAC address, slide
a Digital pocket Memo 9600 or 9620 into the
docking slot and press the
MENU
button and the
RIGHT SMART BUTTON
on the Digital Pocket
Memo simultaneously.
The LAN Docking Station configuration
window does not show up in the Web
browser when entering the IP address
Verify if the Docking Station is connectd to
the mains power supply.
Verify if you use the correct network cable.
Only use a crossover cable, when you directly
connect the LAN Docking station to the PC.
Check your TCP/IP configuration. If you do
not use DHCP, do you have configured the
LAN Docking Station according to your
network policy? If you use DHCP, has the
DHCP Server assigned an IP-address to the
LAN Docking Station? (search for the IP
address)
If you use DHCP (the default), has the DHCP
server assigned an IP address?
Can you ping the IP address in the Command
window?
Verify if you can enable error logging on the
target FTP server to find the cause of the
problem.