Philips LFH9160 User Manual - Page 24
Troubleshooting
UPC - 037849973165
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download the firmware file, enter the name of the user account, the password, and confirm the password. Otherwise leave the USERNAME, PASSWORD and CONFIRM PASSWORD text fields empty. 8 Enter the full path and file name to the .bcd file of the new firmware into the PATH ON SERVER text field. 9 Press the UPGRADE NOW button to start the upgrade process. D Note The current firmware version of a LAN Docking Station can be found in the FIRMWARE column of the Administration Tool's main pane. C Important A firmware upgrade will be uploaded to all LAN Docking Stations that appear online in the main pane of the Administration Tool, and may take a few minutes to complete. During the firmware upgrade process, a LAN Docking Station will temporarily go offline and will go back online when the upgrade process is complete. After upgrading, reload the main pane (click the RELOAD button) and check the current firmware version. 6 Troubleshooting Configuration Displaying the current IP address and the MAC address of a LAN Docking Station To display the current IP address assigned to a LAN Docking Station and its MAC address, slide a Digital pocket Memo 9600 or 9620 into the docking slot and press the MENU button and the RIGHT SMART BUTTON on the Digital Pocket Memo simultaneously. The LAN Docking Station configuration window does not show up in the Web browser when entering the IP address • Verify if the Docking Station is connectd to the mains power supply. • Verify if you use the correct network cable. Only use a crossover cable, when you directly connect the LAN Docking station to the PC. • Check your TCP/IP configuration. If you do not use DHCP, do you have configured the LAN Docking Station according to your network policy? If you use DHCP, has the DHCP Server assigned an IP-address to the LAN Docking Station? (search for the IP address) • If you use DHCP (the default), has the DHCP server assigned an IP address? • Can you ping the IP address in the Command window? • Verify if you can enable error logging on the target FTP server to find the cause of the problem. 24 User manual