Philips LFH9160 User Manual - Page 25

ENGLISH The LAN Docking Station configuration window can be opened but files created on the Digital Pocket Memo are not transferred to the target FTP Server • Verify if the FTP server is running on the target file server. • Verify if the FTP server is set up correctly (Settings of: user names, user passwords, port number, dictation target folder, folder access and write rights). • Verify if the FTP address of the FTP server configured correctly in the LAN Docking Station. • Verify if the firewall between the LAN Docking Station and the target FTP server is open for FTP traffic (deault port 21). • Verify if the LAN Docking Station has full access and write rights to the target file folder of the FTP Server. • Verify if there is a proxy server between the LAN Docking Station and the target FTP server. Can the proxy be configured in "transparent mode" to allow the LAN Docking Station to connect? • Can you enable logging on the FTP server to find the cause of the problem? Forgot your administrator password? If you have forgotten your administrator password, see Resetting to factory defaults on page 17. Errors on the display of the Digital Pocket Memo The Digital Pocket Memo displays the error message: FAILED: - - REASON: No Files This is no failure. This message is displayed, when no dictation files are on the device when you connect it to the LAN Docking Station and it tries to upload dictations to the FTP server. The Digital Pocket Memo displays the error message: FAILED: - - REASON: NETWORK OR SERVER PROBLEM • Verify if you have configured the FTP settings properly • Verify if you have configured the FTP settings for firmware upgrade properly File upload File upload does not work, but the LAN Docking Station shows up in the Administration Tool Verify if you have configured the LAN Docking Station with the correct FTP settings? User manual 25