Philips TSU2000 Quick start guide - Page 29

Troubleshooting, I cannot connect the Pronto to the serial port. - pronto cable

Page 29 highlights

Troubleshooting ProntoEdit User Guide I cannot connect the Pronto to the serial port. 1. Check if another application is using the serial port. 2. If this is the case, try another serial port -ORHave the other application release the serial port. ProntoEdit was able to open the serial port to which my Pronto is connected but still cannot connect. 1. Check to see if both ends of the cable are properly inserted. 2. Check to see if Pronto's batteries have not run out. 3. Wait a few seconds and try again. 4. If after a number of tries ProntoEdit still cannot connect, try resetting your Pronto. 5. Wait until it beeps twice and try again. 29

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ProntoEdit User Guide
29
Troubleshooting
I cannot connect the Pronto to the serial port.
1.
Check if another application is using the serial port.
2.
If this is the case, try another serial port
-OR-
Have the other application release the serial port.
ProntoEdit was able to open the serial port to which my Pronto
is connected but still cannot connect.
1.
Check to see if both ends of the cable are properly inserted.
2.
Check to see if Pronto’s batteries have not run out.
3.
Wait a few seconds and try again.
4.
If after a number of tries ProntoEdit still cannot connect, try resetting
your Pronto.
5.
Wait until it beeps twice and try again.