Philips WAS700 User manual - Page 32

Troubleshooting

Page 32 highlights

English Troubleshooting WARNING Under no circumstances should you try to repair the system yourself, as this will invalidate the warranty. Do not open the system as there is a risk of electric shock. If a fault occurs, first check the points listed below before taking the system for repair. If you are unable to remedy a problem by following these hints, consult your dealer or Philips for help. Problem Wi-Fi connection: Solution During the first-time setup, Station's display shows "Searching for Center". I get interference on my wireless (WiFi) link between center and station. The WACS 700 operate in the 2.4GHz radio frequency spectrum. Many other household/IT devices also operate in the frequency spectrum, for example: microwave ovens, Dect phones, bluetooth devices like bluetooth headphones, computer mouse, wireless routers, cordless phones, WiFi compatible printers, PDAs. These devices can interfere with the WiFi link between Center and Station, resulting in such interference as the pause during playback , the set's slow response to your operation. The severity of interference varies depending on the extent of radiation from the device and the strength of Wi-Fi signals in the position. Remote control: When I am using the Center's 2-way remote control, it starts to show "connecting ....connecting" on the display endlessly. When you read this message on the 2-way remote control, there could be the following interference on your remote control: Interference signals from the Plasma TV screen (if this device is turned on). ✔ Check you have connected the Center to power supply ✔ Check your center is in Installation mode (See Installation, Setting up Wi-Fi connection between Center and Station) ✔ Turn off the wireless router nearby if there is difficulty in connecting your Center and Station. If you are playing the set, stop playback and take the appropriate measures as follows: ✔ Keep the Center or Station at least 3 meters away from such devices. ✔ Use the WEP key when connecting your Center and Station to an existing wireless PC network. See the manual Connect to your PC. ✔ Change the operating channel of your Center and Station when connecting them to an existing wireless PC network.To learn about how to change channels, see the manual Connect to your PC ✔ If possible, change the operating channels of the other Wi-Fi devices at your home. ✔ Turn the devices in different directions to minimize interference. ✔ Check your plasma TV is turned off 32

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32
English
WARNING
Under no circumstances should you try to repair the system yourself, as this will
invalidate the warranty.
Do not open the system as there is a risk of electric shock.
If a fault occurs, first check the points listed below before taking the system for repair. If
you are unable to remedy a problem by following these hints, consult your dealer or
Philips for help.
Problem
Solution
Troubleshooting
Check you have connected the Center to power
supply
Check your center is in
Installation mode
(See
Installation
,
Setting up
Wi-Fi
connection
between Center and Station
)
Turn off the wireless router nearby if there is
difficulty in connecting your Center and Station.
If you are playing the set, stop playback and take
the appropriate measures as follows:
Keep the Center or Station at least 3 meters
away from such devices.
Use the WEP
key when connecting your
Center and Station to an existing wireless PC
network. See the manual
Connect to
your PC.
Change the operating channel of your Center
and Station when connecting them to an existing
wireless PC network. To learn about how to
change channels, see the manual
Connect to
your PC
If possible, change the operating channels of
the other Wi-Fi devices at your home.
Turn the devices in different directions to
minimize interference.
Check your plasma TV is turned off
Wi-Fi connection:
During the first-time setup, Station’s
display shows “Searching for Center”.
I get interference on my wireless (WiFi)
link between center and station.
The WA
CS
700 operate in the 2.4GHz radio
frequency spectrum. Many other household/IT
devices also operate in the frequency spectrum,
for example:
microwave ovens,
Dect phones,
bluetooth devices like bluetooth headphones,
computer mouse,
wireless routers,
cordless
phones,
WiFi compatible printers, PDAs.
These devices can interfere with the WiFi link
between Center and Station, resulting in such
interference as the pause during playback , the
set’s slow response to your operation.
The
severity of interference varies depending on the
extent of radiation from the device and the
strength of
Wi-Fi signals in the position.
Remote control:
When I am using the Center’s 2-way
remote control, it starts to show
"connecting
....
connecting" on the display
endlessly.
When you read this message on the 2-way
remote control, there could be the following
interference on your remote control:
Interference signals from the Plasma TV screen
(if this device is turned on).