RCA RTD217 User Manual - RTD217 - Page 26

Additional Information - troubleshooting

Page 26 highlights

RTD217 EN 3/1/07 5:21 PM Page 28 Additional Information Troubleshooting EN Problem Solution Problem Solution The unit does not switch on. • Make sure it is plugged in. • Press the ON•OFF button on the remote control or the ON/STANDBY button on the front of the unit. No surround • Check the speaker sound. configuration in the Setup menu (See Positioning speaker on pages 4-5 or Speaker Setup on page 20). The device • The device switches off I can't find • Make sure the filename is switches off automatically when it is in STOP my file in valid (see page 24 and 25). spontaneously. mode for more than 30 minutes the without any user intervention. WMA/mp3/ Switch it on again. jpeg listing. • It might be impossible to read the disc. The remote • Check that batteries are • Insert the disc with the printed control does inserted or change them. side facing up. not work or • Aim the remote control at the • Check that the disc can actually works only unit. The infrared beam must be played by this device (see page intermittently not be blocked or interrupted. 24). • Check that the remote control • Check that the disc's regional is configured to control the code matches the unit's regional device you are trying to code. This unit's regional code is 1. operate with it. • Clean the disc. The subtitles • Check that the DVD disc There is no • Check you have switched on the do not provides subtitles. picture. TV set. appear. • Refer to the section on how to • Check the connections (see pages display subtitles (see page 12). 2, 20 and Quick Start Guide). • Select the AV input assigned to the unit on the TV. The disc • The disc menu language has menu not been set up (see page 21). The picture • Check the connections (see pages language is • The language of your choice is is of poor 2 and 20 and Quick Start Guide). not the not available on the disc (see quality correct one. page 21). (with snow or lines). You have • Use the super password: 9688. forgotten There is no • Check the connections (see your sound or page 2 and 3). password the sound • Make sure the speakers are (Parental is of poor connected. control). quality. • Make sure the MUTE function is not on. 22

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22
Additional Information
EN
Solution
• Make sure it is plugged in.
• Press the ON•OFF button on the
remote control or the
ON/STANDBY button on the front
of the unit.
• The device switches off
automatically when it is in STOP
mode for more than 30 minutes
without any user intervention.
Switch it on again.
• It might be impossible to read the
disc.
• Insert the disc with the printed
side facing up.
• Check that the disc can actually
be played by this device (see page
24).
• Check that the disc’s regional
code matches the unit’s regional
code. This unit’s regional code is 1.
• Clean the disc.
• Check you have switched on the
TV set.
• Check the connections (see pages
2, 20 and Quick Start Guide).
• Select the AV input assigned to
the unit on the TV.
• Check the connections (see pages
2 and 20 and Quick Start Guide).
• Check the connections (see
page 2 and 3).
• Make sure the speakers are
connected.
• Make sure the MUTE function is
not on.
Problem
The unit
does not
switch on.
The device
switches off
spontaneously.
There is no
picture.
The picture
is of poor
quality
(with snow
or lines).
There is no
sound or
the sound
is of poor
quality.
Problem
No surround
sound.
I can’t find
my file in
the
WMA/mp3/
jpeg listing.
The remote
control does
not work or
works only
intermittently
The subtitles
do not
appear.
The disc
menu
language is
not the
correct one.
You have
forgotten
your
password
(Parental
control).
Solution
• Check the speaker
configuration in the Setup
menu (See Positioning speaker
on pages 4-5 or Speaker Setup
on page 20).
• Make sure the filename is
valid (see page 24 and 25).
• Check that batteries are
inserted or change them.
• Aim the remote control at the
unit. The infrared beam must
not be blocked or interrupted.
• Check that the remote control
is configured to control the
device you are trying to
operate with it.
• Check that the DVD disc
provides subtitles.
• Refer to the section on how to
display subtitles (see page 12).
• The disc menu language has
not been set up (see page 21).
• The language of your choice is
not available on the disc (see
page 21).
• Use the super password: 9688.
Troubleshooting
RTD217 EN
3/1/07
5:21 PM
Page 28