RCA SPS36123 SPS36123 Product Manual - Page 31

Troubleshooting Guide - low volume

Get RCA SPS36123 PDF manuals and user guides View all RCA SPS36123 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 31 highlights

TROUBLESHOOTING GUIDE SYMPTOM No power. The remote control does not function. DVD No sound or only a very low-level sound is heard. No picture CAUSE (AND REMEDY) • Ensure the AC power cord is connected. • The unit is not turned on. • Remove any obstacles between the remote control and the unit. • Use the remote control near the unit. • Point the remote control at the remote sensor on the unit. • Replace all batteries in the remote control with new ones. • Make sure that you've selected DVD mode. • The system is in pause mode. Press the PLAY button to return to normal play mode. • Fast forward or fast reverse is performed. Press the PLAY button to return to normal play mode. • The DTS DVD cannot be decoded to have speaker output. • This unit is too hot. Shut off the unit for 30 minutes to allow it to cool down. • The region number of the disc doesn't match the region number of this unit. The picture is not clear Severe hum or noise is heard. The disc does not play. TV Snowy picture, multiple image, picture distorted, picture blurred and noisy sound. No color of picture. No picture and sound. Colored patches of picture. • Clean the disc. • The disc is scratched. • Clean the disc. • There is no disc inside ("No Disc" appears on the screen). • Insert the disc correctly with the label side facing up on the disc tray. • Clean the disc. • A non-NTSC disc has been inserted. The unit and disc region number are incompatible. • Condensation may have formed inside the unit due to a sudden change in temperature. Wait about an hour for it to clear and try again. • Check antenna location, direction or connection. • Check the PICTURE SETTING in the TV SETUP MENU. • Not plugged into AC outlet. • Make sure that you've selected TV mode. • Try a new channel to check for possible station trouble. • Make sure the antenna is connected to properly. • Increase the volume. • The antenna is broken. • Check for local interference. • Magnetic interference from unshielded equipment. • Turn OFF the unit for 30 minutes, then turn ON again. 30 RCA SPS36123 Eng IB W011.indd 31 8/18/2009 4:30:03 PM

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
30
TROUBLESHOOTING GUIDE
SYMPTOM
CAUSE (AND REMEDY)
No power.
•
Ensure the AC power cord is connected.
•
The unit is not turned on.
The remote control does not function.
•
Remove any obstacles between the remote control and
the unit.
•
Use the remote control near the unit.
•
Point the remote control at the remote sensor on the
unit.
•
Replace all batteries in the remote control with new
ones.
DVD
No sound or only a very low-level sound is heard.
•
Make sure that you’ve selected DVD mode.
•
The system is in pause mode. Press the
PLAY
button
to return to normal play mode.
•
Fast forward or fast reverse is performed. Press the
PLAY
button to return to normal play mode.
•
The DTS DVD cannot be decoded to have speaker
output.
•
This unit is too hot. Shut off the unit for 30 minutes to
allow it to cool down.
No picture
•
The region number of the disc doesn’t match the region
number of this unit.
The picture is not clear
•
Clean the disc.
•
The disc is scratched.
Severe hum or noise is heard.
•
Clean the disc.
The disc does not play.
•
There is no disc inside (“No Disc” appears on the
screen).
•
Insert the disc correctly with the label side facing up on
the disc tray.
•
Clean the disc.
•
A non-NTSC disc has been inserted. The unit and disc
region number are incompatible.
•
Condensation may have formed inside the unit due to a
sudden change in temperature. Wait about an hour for
it to clear and try again.
TV
Snowy picture, multiple image, picture distorted,
picture blurred and noisy sound.
•
Check antenna location, direction or connection.
No color of picture.
•
Check the PICTURE SETTING in the TV SETUP
MENU.
No picture and sound.
•
Not plugged into AC outlet.
•
Make sure that you’ve selected TV mode.
•
Try a new channel to check for possible station trouble.
•
Make sure the antenna is connected to properly.
•
Increase the volume.
•
The antenna is broken.
•
Check for local interference.
Colored patches of picture.
•
Magnetic interference from unshielded equipment.
•
Turn OFF the unit for 30 minutes, then turn ON again.
RCA SPS36123 Eng IB W011.indd
31
8/18/2009
4:30:03 PM