Reebok Rt1000 Treadmill Uk Manual - Page 24

HOW TO ORDER REPLACEMENT PARTS If you encounter any problems with this product, or if you need to order replacement parts, contact REEBOK Fitness Equipment. Tel: +44 (0)207 4 REEBOK (733265), Fax: +44(0)207 816 3308, e-mail: [email protected] To help us assist you, please be prepared to give the following information: • the MODEL NUMBER of the product (RETL16001) • the NAME of the product (REEBOK® RT1000 treadmill) • the PART NUMBER and the DESCRIPTION of the PART (see page 23 of this manual). LIMITED WARRANTY WHAT IS COVERED-The entire REEBOK® ("Product") is warranted to be free of all defects in material and workmanship. WHO IS COVERED-The original purchaser or any person receiving the Product as a gift from the original purchaser. HOW LONG IS IT COVERED-REEBOK Fitness Equipment, warrants the Product for one year after the date of purchase. Labour is covered for one year. WHAT WE DO TO CORRECT COVERED DEFECTS-We will ship to you, without charge, any replacement part or component, providing the repairs are authorised by REEBOK Fitness Equipment first and are performed by a REEBOK Fitness Equipment trained and authorised service provider if appropriate, or, at our option, we will replace the Product. WHAT IS NOT COVERED-Any failures or damage caused by unauthorised service, misuse, accident, negligence, improper assembly or installation, alterations, modifications without our written authorisation or by failure on your part to use, operate, and maintain as set out in your User's Manual ("Manual"). WHAT YOU MUST DO-Always retain proof of purchase, such as your receipt; store, operate, and maintain the Product as specified in the manual; notify our Customer Service Department of any defect within 10 days after discovery of the defect; as instructed, return any defective part for replacement or, if necessary, the entire Product, for repair. USER'S MANUAL-It is VERY IMPORTANT THAT YOU READ THE MANUAL before operating the Product. Remember to perform the periodic maintenance requirements specified in the Manual to assure proper operation and your continued satisfaction. HOW TO GET PARTS AND SERVICE-Simply call our Customer Service Department at +44(0)207 4 REEBOK (733265) and tell them your name and address and the serial number of your Product. They will tell you how to get a part replaced, or if necessary, arrange for service where your Product is located or advise you how to ship the Product for service. Before shipping, always obtain a Return Authorisation Number (RA No.) from our Customer Service Department; securely pack your Product (save the original shipping carton if possible); put the RA No. on the outside of the carton and insure the Product. Include a letter explaining the Product or problem and a copy of your proof of purchase if you believe the service is covered by warranty. REEBOK FITNESS EQUIPMENT is not responsible or liable for indirect, special or consequential damages arising out of or in connection with the use or performance of the Product or damages with respect to any economic loss, loss of property, loss of revenues or profits, loss of enjoyment or use, costs of removal, installation or other consequential damages of whatsoever nature. The warranty extended hereunder is in lieu of any and all other warranties of merchantability or fitness for a particular purpose is limited in its scope and duration to the terms set forth herein. No one is authorised to change, modify or extend the terms of this limited warranty. This warranty does not affect your statutory rights under the Sale of Goods Act. REEBOK FITNESS EQUIPMENT: Tel: +44(0)207 4 REEBOK (733265), Fax: +44(0)207 816 3308, e-mail: [email protected] REEBOK Fitness Equipment is a trading division of Forza Fitness Equipment Ltd. Part No.173326 R1201A Printed in USA © 2001