Ricoh 002052MIU User Guide - Page 99

FAX & PHONE PROBLEMS 4.7.3 DEFECTIVE FAX FORWARD/RECEIVE Description The FAX FORWARD/RECEIVE is not functioning. Check and Cause Check if you can hear a dial tone by pressing on hook dial key. Check if you can hear a RECEIVE tone while MODEM testing in the TECH mode. ) 4.7.1 Solution If the MODEM testing is normal and there is no dial tone, then try to replace the LIU Board. If the MODEM testing is abnormal, try to replace the Main Board. Troubleshooting 4.7.4 DEFECTIVE FAX FORWARD Description RECEIVE is functioning, but FORWARD is not functioning or the received data are broken. Check and Cause Check if there is NOISE when pressing on-hook dial. Check the RECEIVE condition by trying to forward a FAX to another fax machine from the forwarding side FAX. Check if the telephone line connected to the Product is contaminated or gets stripped off or down. Solution If it makes NOISE while using on-hook dial, replace or repair the telephone line. 4.7.5 DEFECTIVE FAX RECEIVE (1) Description FORWARD is functioning, but RECEIVE is not functioning or the received data are broken. Check and Cause Check if there is NOISE when pressing on-hook dial. Check the RECEIVE condition by trying to receive a FAX at another fax machine. Solution If it makes NOISE while on-hooking, replace or repair the telephone line. SM 4-33 B173