Ricoh 1160L User Guide - Page 121

Symptom, Cause and Solution, in the memory.

Page 121 highlights

Symptom You cannot poll another machine. The incoming fax has blank spaces or you received a poor-quality copy. Cause and Solution • The fax machine you are polling may be using a poll code. • The machine sending you the fax may be faulty. • The fax machine sending you a fax may have a dirty scan glass. • A noisy phone line can cause line errors. • Check your machine by making a copy. • The toner cartridge may be empty. Are some of the words on the incoming fax stretched? • The machine sending you the fax had a temporary document jam. There are lines on the copies • Check your scan glass for marks, and clean it. or documents you send. See page 4.5. The machine dials a number, but fails to make a connection with another fax machine. • The other fax machine may be turned off, out of paper, or cannot answer incoming calls. Speak with the other machine operator and ask them to sort out the problem. You cannot store a document in the memory. • There may not be enough memory to store the document. If the display shows a 'MEMORY FULL' message, delete any documents you no longer need from the memory, then restore the document. Blank areas appear at the bottom of each page or on other pages, with only a small strip of text printed at the top. • You may have chosen the wrong paper settings in the user option setting. See page 2.3 to choose a proper paper size. 5.8 Troubleshooting

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5
.8
Troubleshooting
Symptom
You cannot poll another
machine.
Cause and Solution
• The fax machine you are polling may be using a poll
code.
The incoming fax has blank
spaces or you received a
poor-quality copy.
• The machine sending you the fax may be faulty.
• The fax machine sending you a fax may have a dirty scan
glass.
• A noisy phone line can cause line errors.
• Check your machine by making a copy.
• The toner cartridge may be empty.
Are some of the words on
the incoming fax stretched?
• The machine sending you the fax had a temporary
document jam.
There are lines on the copies
or documents you send.
• Check your scan glass for marks, and clean it.
See page 4.5.
The machine dials a number,
but fails to make a
connection with another fax
machine.
• The other fax machine may be turned off, out of paper,
or cannot answer incoming calls. Speak with the other
machine operator and ask them to sort out the problem.
You cannot store a document
in the memory.
• There may not be enough memory to store the
document. If the display shows a ‘MEMORY FULL’
message, delete any documents you no longer need from
the memory, then restore the document.
Blank areas appear at the
bottom of each page or on
other pages, with only a
small strip of text printed at
the top.
• You may have chosen the wrong paper settings in the
user option setting. See page 2.3 to choose a proper
paper size.