Ricoh 1160L User Guide - Page 122
General Printing Problems (MFP model only), Problem, Possible Cause and Remedy
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General Printing Problems (MFP model only) Problem Your machine does not print. Possible Cause and Remedy • A paper jam has occurred. Remove the jammed paper. See page 5.1. • The toner cartridge is not installed properly. Remove and reinsert the toner cartridge. • The printer cable is not connected properly. Check the printer cable connection. • The printer cable is defective. Swap the cable with one known to work. • The port setting is incorrect. Check the Windows printer settings to make sure that the print job is being sent to the correct port (for example, LPT1). • The printer properties may be configured incorrectly. Check the application to make sure that all print settings are correct. The paper is not fed into the machine. • Paper has not been inserted correctly. Remove and reinsert the paper correctly. See 'Using Automatic Paper Input Tray' on page 3.7 or 'Using Manual Paper Input Tray' on page 3.9. • There is too much paper in the paper input tray. Remove some of the paper from the input tray. The paper keeps jamming. • There is too much paper in the paper input tray. Remove some of the paper from the tray. (If printing onto envelopes or labels, insert them one at a time in the manual paper input tray.) • The paper setting method may be incorrect. If printing onto envelopes, insert the envelopes so that there is a gap of approximately 1 mm (1/32") between the left and right edge of the envelopes at the paper guide. Troubleshooting 5.9