Ricoh Aficio MP 6001 SP Operating Instructions - Page 104
If the File Format
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5. Troubleshooting When Using the Scanner Function Problem Cause Solution The scanned image contains white spaces. • If you scan originals using functions other than the network TWAIN scanner function, certain paper size and resolution settings may produce scanned images that are larger than the specified size because of margins being added to the sides. Scanning at a higher resolution may reduce the margins. 5 • If the File Format Converter (optional) is installed, the margins may become wider. The scanned image is grayed out or a text pattern appears in the background. You have scanned a copy guarded document protected from unauthorized copying. Check the document. For details about how to prevent unauthorized copying of the document, see "Using [Data security for copying]", Printer Reference . After an original is scanned, the following settings are canceled: Destination, Sender, E-mail text, Subject, and File name To prevent the scanned data being sent to the wrong destination, this machine has a function that cancels the settings once the scanned data is sent. Contact your service representative. 102