Ricoh MP 2501SP Manuals - Page 209
blocking the connection, To prevent a firewall
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When Messages Are Displayed on the Control Panel Message Causes Solutions "Transmission has failed. To check the current status, press [Comm. Status/Print]." While a file was being sent, a network error occurred and the file could not be sent correctly. If the same message appears again after scanning again, the cause could be a mixed network, or else network settings were changed during WSD scanner transmission. For details about network error, contact your administrator. "Updating the destination list A network error has has failed. Try again?" occurred. • Check whether the server is connected. • Antivirus programs and firewalls can prevent client computers from establishing connection with this machine. • If you are using anti-virus software, add the program to the exclusion list in the application settings. For details about how to add programs to the exclusion list, see the anti-virus software Help. • To prevent a firewall blocking the connection, register the machine's IP address in the firewall's IP address exclusion settings. For details about the procedure for excluding an IP address, see your firewall's Help. "Updating the destination list... Please wait. Specified destination(s) or sender's name has been cleared." A specified destination or sender's name was cleared when the destination list in the delivery server was updated. Specify the destination or sender's name again. 207