Ricoh MP CW2200SP Manuals - Page 188

Authentication or Windows, Classification Code is

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9. Troubleshooting Message "Auto-registration of user information has failed." "Classification Code is incorrect." "Classification Code is incorrect." "Collate has been cancelled." "Command Error" "Compressed Data Error." Causes Solutions Automatic registration of information for LDAP Authentication or Windows Authentication failed because the Address Book is full. For details about automatic registration of user information, see Security Guide . • The classification code has not been entered. • The classification code has been entered incorrectly. Enter the correct classification code. The classification code is not supported with the printer driver. Select Optional for classification code. For details about how to specify classification code settings, see "Configuring Classification Codes", Print . Collate was canceled. Turn off the main power switch, and then back on again. If the message appears again, contact your service representative. An RPCS command error occurred. • Check if the communication between the computer and the machine is working correctly. • Check if the correct printer driver is being used. • Check if the machine's memory size is set correctly in the printer driver. • Check that the printer driver is the most up-to-date version available. The printer detected corrupt compressed data. • Check the connection between the computer and the printer. • Check that the program you used to compress the data is functioning correctly. 186

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Message
Causes
Solutions
"Auto-registration of user
information has failed."
Automatic registration of
information for LDAP
Authentication or Windows
Authentication failed
because the Address Book is
full.
For details about automatic registration
of user information, see Security Guide
.
"Classification Code is
incorrect."
The classification code
has not been entered.
The classification code
has been entered
incorrectly.
Enter the correct classification code.
"Classification Code is
incorrect."
The classification code is not
supported with the printer
driver.
Select Optional for classification code.
For details about how to specify
classification code settings, see
"Configuring Classification Codes",
Print
.
"Collate has been
cancelled."
Collate was canceled.
Turn off the main power switch, and
then back on again. If the message
appears again, contact your service
representative.
"Command Error"
An RPCS command error
occurred.
Check if the communication
between the computer and the
machine is working correctly.
Check if the correct printer driver
is being used.
Check if the machine's memory
size is set correctly in the printer
driver.
Check that the printer driver is the
most up-to-date version available.
"Compressed Data Error."
The printer detected corrupt
compressed data.
Check the connection between
the computer and the printer.
Check that the program you used
to compress the data is
functioning correctly.
9. Troubleshooting
186