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Ricoh Pro C5100s User Guide - Page 170

In [Tray Paper Settings], select a paper, Paper Type, see Tray Paper

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9. Troubleshooting Problem Causes Solutions When printing to envelopes, the envelopes may be fed in together, or the envelopes may not be fed. The envelopes are curled. Make sure you fully flatten curled envelopes before you load them. Do not stack envelopes over the specified limit for the paper tray. If misfeeds still occur after the envelopes have been flattened, load envelopes on the tray one at a time and print them individually. For details about how to load envelopes, see "Envelopes", Paper Specifications and Adding Paper . Cannot print in duplex mode. You have selected a paper tray that is not set for duplex printing. Change the setting for "Apply Duplex" in [Tray Paper Settings] to enable duplex printing for the paper tray. For details about setting "Apply Duplex", see "Tray Paper Settings", Paper Settings . Cannot print in duplex mode. You have selected a paper type that cannot be used for duplex printing. In [Tray Paper Settings], select a paper type that can be used for duplex printing. For details about setting "Paper Type", see "Tray Paper Settings", Paper Settings . An error has occurred when the Address Book is changed from the display panel or Web Image Monitor. The Address Book cannot be Wait a while, and then retry the changed while deleting the operation. multiple stored documents. The Address Book cannot be changed from the display panel. The Address Book cannot be changed while it is being backed up from Web Image Monitor or other tools running on the computer. • Wait until the Address Book backup is complete, and then try to change the Address Book again. • If an SC997 error occurs, press [Exit]. 162

Section	Page
<User Guide>	1
Guide to the Names and Functions of the Machine's Control Panel	2
Quick Reference Copy Guide	4
Quick Reference Scanner Guide	6
TABLE OF CONTENTS	9
How to Read the Manuals	14
Symbols Used in the Manuals	14
Model-Specific Information	15
Names of Major Features	16
1. What You Can Do with This Machine	17
Reducing my Costs	17
Converting Documents to Electronic Formats Easily	18
Registering Destinations	19
Operating the Machine More Effectively	20
Customizing the [Home] Screen	21
Making Copies Using Various Functions	22
Printing Data Using Various Functions	24
Utilizing Stored Document	25
Connecting Two Machines for Copying	26
Using the Scanner in a Network Environment	27
Embedding Text Information in Scanned Files	28
Preventing Information Leakage (Security Functions)	29
Centrally Controlling Scan Conditions and Distribution	30
Monitoring and Setting the Machine Using a Computer	31
Preventing Unauthorized Copying	32
2. Getting Started	33
Guide to Names and Functions of Components	33
Guide to Functions of the Attention Light	36
Guide to Functions of the Machine's Options	39
Guide to Functions of the Machine's External Options	39
Changing the Display Language	41
How to Use the [Home] Screen	42
Adding Icons to the [Home] Screen	43
Adding icons to the [Home] screen using Web Image Monitor	44
Adding icons to the [Home] screen using the User Tools	44
Registering Functions in a Program	47
Example of Programs	49
Turning On/Off the Power	53
Turning On the Main Power	53
Turning Off the Main Power	53
When the Authentication Screen Is Displayed	55
User Code Authentication Using the Control Panel	55
Logging In Using the Control Panel	55
Logging Out Using the Control Panel	56
Placing Originals	57
Placing Originals on the Exposure Glass	57
Placing Originals in the Auto Document Feeder	57
3. Copy	59
Basic Procedure	59
Auto Reduce / Enlarge	61
Duplex Copying	63
Specifying the Original and Copy Orientation	65
Combined Copying	67
One-Sided Combine	68
Two-Sided Combine	69
Copying onto Custom Size Paper from the Bypass Tray	72
Copying onto Envelopes	73
Copying onto Envelopes from the Bypass Tray	73
Copying onto Envelopes from the Paper Tray	74
Sort	75
Changing the Number of Sets	76
Storing Data in the Document Server	78
4. Print	79
Quick Install	79
Displaying the Printer Driver Properties	80
Standard Printing	81
When Using the PCL 6 Printer Driver	81
Printing on Both Sides of Sheets	82
When Using the PCL 6 Printer Driver	82
Types of 2 Sided Printing	82
Combining Multiple Pages into Single Page	83
When Using the PCL 6 Printer Driver	83
Types of Combine Printing	83
Printing on Envelopes	85
Configuring Envelope Settings Using the Control Panel	85
Printing on Envelopes Using the Printer Driver	85
When using the PCL 6 printer driver	85
Saving and Printing Using the Document Server	87
Storing Documents in Document Server	87
Managing Documents Stored in Document Server	88
5. Scan	89
Basic Procedure When Using Scan to Folder	89
Creating a Shared Folder on a Computer Running Windows/Confirming a Computer's Information	90
Step 1: Confirming the user name and computer name	90
Step 2: Creating a shared folder on a computer running Microsoft Windows	91
Step 3: Specifying access privileges for the created shared folder	92
Registering an SMB Folder	92
Locating the SMB folder manually	94
Locating the SMB folder using Browse Network	94
Deleting an SMB Registered Folder	95
Entering the Path to the Destination Manually	96
Basic Procedure for Sending Scan Files by E-mail	97
Registering an E-mail Destination	98
Deleting an E-mail Destination	99
Entering an E-mail Address Manually	100
Basic Procedure for Storing Scan Files	101
Checking a Stored File Selected from the List	102
Specifying the File Type	103
Specifying Scan Settings	104
6. Document Server	105
Storing Data	105
Printing Stored Documents	107
7. Web Image Monitor	109
Displaying Top Page	109
8. Adding Paper and Toner	111
Precautions for Loading Paper	111
Fanning the Paper	111
Loading Paper into Tray 1	114
Loading Paper into the A3/11 × 17 Tray Unit	116
Loading Paper into Trays 2 and 3	117
Loading Tab Stock into Trays 2 and 3	118
Loading Paper into the Bypass Tray	119
Loading Tab Stock into the Bypass Tray	120
Loading Paper into the Large Capacity Tray	121
Loading Paper into the Wide Large Capacity Tray	123
Loading Paper into the Interposer	125
Loading Paper into the Twin Interposer	127
Loading Orientation-fixed Paper or Two-sided Paper	129
Recommended Paper Sizes and Types	132
Thick Paper	145
Envelopes	146
Registering a Custom Paper	150
Selecting the Paper's Name from the Paper Library	150
Registering a Paper Whose Paper Name is Not Displayed in the Paper Library	151
Selecting the Paper's Type from the Paper Library	151
Manually Specifying a Paper's Type and Weight	153
Registering a New Custom Paper by Modifying an Existing Paper	154
Adding Toner	156
Sending Scanned Documents When Toner Has Run Out	158
Disposing of Used Toner	158
Menu Items and Functions	159
9. Troubleshooting	161
When a Status Icon Is Displayed	161
When the Indicator Lamp for the [Check Status] Key Is Lit or Flashing	163
When the Machine Makes a Beeping Sound	165
When You Have Problems Operating the Machine	166
When Multiple Functions Cannot Be Executed Simultaneously	172
Messages Displayed When Using the Copy/Document Server Function	174
When Using the Connect Copy Function	177
Messages Displayed When Using the Printer Function	179
Messages Displayed on the Control Panel When Using the Printer Function	179
When using direct print from a memory storage device	181
Messages Printed on the Error Logs or Reports When Using the Printer Function	182
When print jobs are canceled	182
When there is a problem with the print settings	184
When documents cannot be stored in the Document Server	186
When there is not enough free hard disk space	187
When there is not enough memory	188
When there is a problem with a parameter	188
When the user lacks privileges to perform an operation	188
When a user cannot be registered	189
When other errors occur	189
Messages Displayed When Using the Scanner Function	193
Messages Displayed on the Control Panel When Using the Scanner Function	193
When documents cannot be scanned properly	195
When documents cannot be scanned because the memory is full	197
When data transmission fails	198
When data cannot be sent because a currently used file is selected	199
When data cannot be sent because there are too many documents or pages	200
When the WSD scanner function cannot be used	201
When documents cannot be stored on a memory storage device	202
Messages Displayed on the Client Computer	203
When there is a problem connecting to the scanner	206
When Other Messages Appear	209
When There Is a Problem Scanning or Storing Originals	210
When the Home Screen Cannot Be Edited	211
When the Address Book Is Updated	211
When Data Cannot Be Sent Due to a Problem with the Destination	212
When the Machine Cannot Be Operated Due to a Problem with the User Certificate	213
When Problems Occur While Logging In	214
When the User Lacks Privileges to Perform an Operation	215
When the LDAP Server Cannot Be Used	215