Ricoh SP 311DNw User Guide - Page 5

6. Troubleshooting

Common Problems

...........................................................................................................................................

73

Paper Feed Problems

.......................................................................................................................................

74

Removing Printing Jams

...............................................................................................................................

76

Print Quality Problems

......................................................................................................................................

85

Checking the Condition of the Machine

....................................................................................................

85

Printer Problems

................................................................................................................................................

86

Print Positions Do Not Match Display Positions

.........................................................................................

87

Error and Status Indicate on the Control Panel

..............................................................................................

88

Error and Status Messages Appear on Smart Organizing Monitor

............................................................

90

7. Appendix

Functions and Network Settings Available in an IPv6 Environment

.............................................................

93

Available Functions

......................................................................................................................................

93

Transmission Using IPsec

.................................................................................................................................

94

Encryption and Authentication by IPsec

.....................................................................................................

94

Security Association

.....................................................................................................................................

95

Encryption Key Exchange Settings Configuration Flow

............................................................................

95

Specifying Encryption Key Exchange Settings

..........................................................................................

96

Specifying IPsec Settings on the Computer

................................................................................................

96

Notes About the Toner

..................................................................................................................................

100

Moving and Transporting the Machine

.......................................................................................................

101

Disposal

......................................................................................................................................................

101

Where to Inquire

.......................................................................................................................................

101

Consumables

..................................................................................................................................................

102

Print Cartridge

............................................................................................................................................

102

Specifications of the Machine

......................................................................................................................

103

General Function Specifications

..............................................................................................................

103

Printer Function Specifications

..................................................................................................................

104

Copyright Information about Installed Applications

...................................................................................

106

expat

...........................................................................................................................................................

106

JPEG LIBRARY

............................................................................................................................................

106

OpenLDAP 2.1

..........................................................................................................................................

106

OpenSSL 0.9.8g

.......................................................................................................................................

107

3

Section	Page
Operating Instructions <User Guide >	1
TABLE OF CONTENTS	3
How to Read This Manual	7
Introduction	7
Legal Prohibition	7
Disclaimer	7
Note to Administrator	8
Password	8
About IP Address	8
Differences in Performance/Functions between Different Models	8
Model-Specific Information	9
Important Safety Instructions	10
User Information on Electrical & Electronic Equipment	10
Users in the countries where this symbol shown in this section has been specified in national law on collection and treatment of E-waste	10
All Other Users	10
For Users in India	10
Environmental Advice for Users	11
Users in the EU, Switzerland and Norway	11
Note for the Battery and/or Accumulator Symbol (For EU countries only)	12
Important Safety Instructions	13
Notes to Users in the State of California	13
1. Guide to the Machine	15
Guide to Components	15
Exterior	15
Interior	17
Installing the Printer	18
Where to Put the Printer	18
Installing the Driver and Software	22
Quick Install for USB	22
Quick Install for Network	22
Upgrading or Deleting the Printer Driver	23
Upgrading the printer driver	23
Deleting the printer driver	23
Installing Smart Organizing Monitor	24
About Operation Tools	25
2. Loading Paper	27
Supported Paper	27
Non-Recommended Paper Types	29
Print Area	30
Loading Paper	32
Loading Paper into Tray 1	32
Extending the Tray 1 to load paper	34
Loading Paper into Bypass Tray	35
Loading Envelopes	36
Specifying Paper Type and Paper Size Using Smart Organizing Monitor	39
Specifying the paper type and paper size	39
Specifying a custom paper size	39
3. Printing Documents	41
Basic Operation	41
Canceling a Print Job	41
Canceling a print job before printing has started	42
Canceling a print job while printing	42
If a Paper Mismatch Occurs	43
Continuing Printing Using Mismatched Paper	43
Resetting the Print Job	44
Using Various Print Functions	45
Print Quality Functions	45
Print Output Functions	46
4. Configuring the Machine Using Utilities	49
Using Web Image Monitor	49
Displaying Top Page	49
Changing the Interface Language	50
Install the Help Source File	51
Displaying Help	51
Menu	51
Home	52
System Settings	52
Network Settings	53
IPsec Settings	56
Print List/Report	59
Administrator Tools	59
Using Smart Organizing Monitor	62
Checking the Status Information	62
Configuring the Machine Settings	63
Tab Settings	64
Configuring the IPv6 Settings	64
IPv6 automatic settings	65
IPv6 manual settings	65
Printing the Configuration Page	66
5. Maintaining the Machine	67
Replacing the Print Cartridge	67
Cautions When Cleaning	71
Cleaning the Friction Pad and Paper Feed Roller	72
6. Troubleshooting	75
Common Problems	75
Paper Feed Problems	76
Removing Printing Jams	78
Removing Jammed Paper from Tray 1	78
Removing Jammed Paper from the Bypass Tray	80
Removing Jammed Paper from the standard tray or duplex unit	82
Print Quality Problems	87
Checking the Condition of the Machine	87
Printer Problems	88
Print Positions Do Not Match Display Positions	89
Error and Status Indicate on the Control Panel	90
Error and Status Messages Appear on Smart Organizing Monitor	92
7. Appendix	95
Functions and Network Settings Available in an IPv6 Environment	95
Available Functions	95
Transmission Using IPsec	96
Encryption and Authentication by IPsec	96
Security Association	97
Encryption Key Exchange Settings Configuration Flow	97
Specifying Encryption Key Exchange Settings	98
Specifying IPsec Settings on the Computer	98
Notes About the Toner	102
Moving and Transporting the Machine	103
Disposal	103
Where to Inquire	103
Consumables	104
Print Cartridge	104
Specifications of the Machine	105
General Function Specifications	105
Printer Function Specifications	106
Copyright Information about Installed Applications	108
expat	108
JPEG LIBRARY	108
OpenLDAP 2.1	108
OpenSSL 0.9.8g	109
Trademarks	112

Ricoh SP 311DNw User Guide - Page 5

Troubleshooting, Appendix, Error and Status Messages Appear on Smart Organizing Monitor - toner

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