Ricoh SP 311DNw User Guide - Page 88

Printer Problems

Get Ricoh SP 311DNw PDF manuals and user guides View all Ricoh SP 311DNw manuals
Add to My Manuals
Save this manual to your list of manuals

Page 88 highlights

6. Troubleshooting Printer Problems This section describes printing problems and possible solutions. Problem Solution An error occurs. If an error occurs when printing, change the computer or printer driver settings. • Check the printer icon name does not exceed 32 alphanumeric characters. If it does, shorten it. • Check whether other applications are operating. Close any other applications, as they may be interfering with printing. If the problem is not resolved, close unneeded processes too. • Check that the latest printer driver is being used. A print job is canceled. Set [I/O Timeout] to a larger value than the current setting. There is considerable delay between the print start command and actual printing. • Processing time depends on data volume. High volume data, such as graphics-heavy documents, take longer to process. • To speed up printing, reduce the printing resolution using the printer driver. For details, see the printer driver Help. Prints fall in front of the machine when they are output. Raise the stop fence. See "Loading Paper", Quick Installation Guide. Prints do not stack properly. • Paper is damp. Use paper that has been stored properly. See page 25 "Supported Paper". • Raise the stop fence. See "Unpacking", Quick Installation Guide. The whole printout is blurred. • Paper is damp. Use paper that has been stored properly. See page 25 "Supported Paper". • If you enable [Toner Saving], printing is generally less dense. • Toner is almost depleted. Replace the print cartridge. • Condensation may have collected. If rapid change in temperature or humidity occurs, use this machine only after it has acclimatized. 86

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
Printer Problems
This section describes printing problems and possible solutions.
Problem
Solution
An error occurs.
If an error occurs when printing, change the computer or
printer driver settings.
•
Check the printer icon name does not exceed 32
alphanumeric characters. If it does, shorten it.
•
Check whether other applications are operating.
Close any other applications, as they may be interfering
with printing. If the problem is not resolved, close
unneeded processes too.
•
Check that the latest printer driver is being used.
A print job is canceled.
Set [I/O Timeout] to a larger value than the current setting.
There is considerable delay between
the print start command and actual
printing.
•
Processing time depends on data volume. High volume
data, such as graphics-heavy documents, take longer to
process.
•
To speed up printing, reduce the printing resolution using
the printer driver. For details, see the printer driver Help.
Prints fall in front of the machine
when they are output.
Raise the stop fence. See "Loading Paper", Quick Installation
Guide.
Prints do not stack properly.
•
Paper is damp. Use paper that has been stored properly.
See page 25 "Supported Paper".
•
Raise the stop fence. See "Unpacking", Quick Installation
Guide.
The whole printout is blurred.
•
Paper is damp. Use paper that has been stored properly.
See page 25 "Supported Paper".
•
If you enable [Toner Saving], printing is generally less
dense.
•
Toner is almost depleted. Replace the print cartridge.
•
Condensation may have collected. If rapid change in
temperature or humidity occurs, use this machine only
after it has acclimatized.
6. Troubleshooting
86