Ricoh SP 311SFNw User Guide - Page 226
Printer Problems
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10. Troubleshooting Printer Problems This section describes printing problems and possible solutions. Problem Solution An error occurs. If an error occurs when printing, change the computer or printer driver settings. • Check the printer icon name does not exceed 32 alphanumeric characters. If it does, shorten it. • Check whether other applications are operating. Close any other applications, as they may be interfering with printing. If the problem is not resolved, close unneeded processes too. • Check that the latest printer driver is being used. A print job is canceled. Set [I/O Timeout] to a larger value than the current setting. There is considerable delay between the print start command and actual printing. • Processing time depends on data volume. High volume data, such as graphics-heavy documents, take longer to process. • To speed up printing, reduce the printing resolution using the printer driver. For details, see the printer driver Help. Prints fall in front of the machine when they are output. Raise the stop fence. See "Loading Paper", Quick Installation Guide. Prints do not stack properly. • Paper is damp. Use paper that has been stored properly. See page 35 "Supported Paper". • Raise the stop fence. See "Unpacking", Quick Installation Guide. The whole printout is blurred. • Paper is damp. Use paper that has been stored properly. See page 35 "Supported Paper". • If you enable [Toner Saving], printing is generally less dense. • Toner is almost depleted. Replace the print cartridge. • Condensation may have collected. If rapid change in temperature or humidity occurs, use this machine only after it has acclimatized. 224