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Original paper jam in scanner duplex path

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Clearing original document jams 4 Original paper jam in scanner duplex path • CLX-626xFR/CLX-626xFW only. • Illustrations on this user's guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 23). • This troubleshooting may not be available depending on model or optional goods (see "Front view" on page 23). 2 1 4. Troubleshooting 122

Section	Page
Basic	1
1. Introduction	4
Key benefits	5
Features by model	7
Useful to know	15
About this user’s guide	16
Conventions	16
General icons	16
Safety information	17
Important safety symbols	17
Operating environment	17
Operating method	18
Installation / Moving	19
Maintenance / Checking	20
Supply usage	21
Machine overview	22
Components	22
Front view	23
Rear view	25
Control panel overview	26
Type A(CLX-419xN/ C145xN/ CLX-419xFN/ CLX-626xND/CLX-626xFD/ CLX-626xFR)	26
Type B(CLX-419xFW/C145xFW/C186xFW/CLX-626xFW)	29
Turning on the machine	31
Installing the driver locally	32
Windows	32
Reinstalling the driver	34
Windows	34
2. Menu Overview and Basic Setup	36
Menu overview	37
CLX-419xN/ CLX-419xFN/ C145xN/ CLX-626xND/ CLX-626xFD/ CLX-626xFR	37
CLX-419xFW/CLX-626xFW/C145xFW/C186xFW	43
Machine’s basic settings	48
Media and tray	50
Tray overview	50
Loading paper in the tray	51
Printing on special media	56
Setting the paper size and type	60
Using the output support	61
Preparing originals	62
Loading originals	62
Basic printing	66
Printing	66
Canceling a print job	67
Opening printing preferences	68
Using help	69
Eco printing	70
Secure printing	72
Basic copying	73
Basic copy	73
Changing the settings for each copy	73
ID card copying	76
Basic scanning	78
Basic Scanning	78
Basic faxing	79
Preparing to fax	79
Sending a fax	79
Receiving a fax	81
Adjusting the document settings	81
Using USB memory device	83
About USB memory	83
Plugging in a USB memory device	83
Scanning to a USB memory device	84
Printing from a USB memory device	85
Backing up data	86
Managing USB memory	87
3. Maintenance	89
Ordering supplies and accessories	90
Available consumables	91
Available accessories	93
Available maintenance parts	94
Storing the toner cartridge	95
Handling instructions	95
Toner cartridge usage	95
Estimated cartridge life	96
Redistributing toner	97
Replacing the toner cartridge	99
Replacing the waste toner container	102
Installing accessories	104
Precautions	104
Setting Device Options	104
Upgrading a memory module	106
Monitoring the supplies life	108
Setting the toner low alert	109
Cleaning the machine	110
Cleaning the outside	110
Cleaning the inside	111
Cleaning the pickup roller	113
Cleaning the scan unit	114
Tips for moving & storing your machine	116
4. Troubleshooting	117
Tips for avoiding paper jams	118
Clearing original document jams	119
Original paper jam in front of scanner	120
Original paper jam inside of scanner	121
Original paper jam in exit area of scanner	122
Original paper jam in scanner duplex path	123
Clearing paper jams	124
In tray1	124
In optional tray	125
In the manual feeder/multi-purpose tray	127
Inside the machine	130
In the exit area	131
In the duplex unit area	135
Understanding the status LED	136
Understanding display messages	138
Paper Jam-related messages	138
Toner-related messages	139
Tray-related messages	140
Network-related messages	141
Misc. messages	141
5. Appendix	144
Specifications	145
General specifications	145
Print media specifications	148
System requirements	154
Network environment	157
Regulatory information	158
Laser safety statement	158
Ozone safety	158
Mercury Safety	159
Power saver	159
Recycling	159
China only	160
Correct disposal of this product (Waste electrical & electronic equipment)	160
State of California Proposition 65 Warning (US Only)	161
Taiwan only	161
Radio frequency emissions	161
United States of America	162
Russia / Kazakhstan / Belarus only	163
Germany only	163
Turkey only	163
Thailand only	163
Canada only	163
Fax Branding	164
Ringer Equivalence Number	164
Replacing the Fitted Plug (for UK Only)	165
Declaration of conformity (European countries)	166
Israel only	168
Regulatory compliance statements	168
China only	170
Copyright	171
Advanced	172
1. Software Installation	175
Installation for Mac	176
Reinstallation for Mac	177
Installation for Linux	178
Installing the Unified Linux Driver	178
Reinstallation for Linux	179
2. Using a Network- Connected Machine	180
Useful network programs	181
SyncThru™ Web Service	181
SyncThru™ Web Admin Service	181
SetIP wired network setup	181
Wired network setup	182
Printing a network configuration report	182
Setting IP address	182
Installing driver over the network	185
Windows	185
Mac	189
Linux	190
UNIX	191
IPv6 configuration	193
From the control panel	193
From the SyncThru™ Web Service	194
Wireless network setup	196
Getting started	196
Introducing wireless set up methods	197
Using the WPS button	199
Using the menu button or touch screen	203
Setup using Windows (CLX-419x series/C145x series/ C186x series)	203
Setup using Windows (CLX-626x series)	211
Setup using Mac (CLX-419x series/C145x series/ C186x series)	217
Setup using Mac (CLX-626x series)	224
Using a network cable	230
Turning the Wi-Fi network on/off	232
Setting the Wi-Fi Direct for mobile printing	233
Troubleshooting for wireless network	235
Samsung Mobile Print	238
What is Samsung Mobile Print?	238
Downloading Samsung Mobile Print	238
Supported Mobile OS	238
Using the NFC feature	239
Requirements	239
Printing	240
Scanning	241
Sending Fax	243
Registering Google Cloud Printer	244
AirPrint	246
Setting up AirPrint	246
Printing via AirPrint	247
Google Cloud Print™	248
Registering your Google account to the printer	248
Printing with Google Cloud Print™	250
3. Useful Setting Menus	251
Before you begin reading a chapter	252
Print	253
Copy	254
Copy feature	254
Copy Setup	259
Fax	260
Fax Feature	260
Sending setup	262
Receiving setup	263
Change Default setup	264
Scan	265
Scan feature	265
Scan setup	267
System setup	270
Machine setup	270
Paper setup	275
Sound / Volume	276
Report	277
Maintenance	278
Job manage	279
Address book setup	280
Document box	280
Network setup	281
Admin setup	284
Eco	285
Direct USB	286
4. Special Features	287
Altitude adjustment	288
Storing email address	289
Storing on your machine	289
Searching for an email address	290
Entering various characters	291
Entering alphanumeric characters	291
Keypad letters and numbers	291
Setting up the fax address book	292
Registering a speed dial number	292
Using speed dial numbers	292
Editing speed dial numbers	293
Registering a group dial number	293
Editing group dial numbers	294
Searching address book for an entry	294
Printing address book	295
Registering authorized users	296
Printing features	297
Changing the default print settings	297
Setting your machine as a default machine	298
Using advanced print features	299
Using Direct Printing Utility	307
Mac printing	308
Linux printing	310
Unix printing	312
Scan features	314
Basic scanning method	314
Setting the scan settings in the computer	315
Scanning from network connected machine	315
Scanning to email	316
Scanning to FTP/SMB server	318
Scanning from image editing program	319
Scanning using the WIA driver	319
Scanning with Samsung Easy Document Creator	320
Mac scanning	321
Linux scanning	322
Fax features	323
Automatic redialing	323
Redialing the fax number	323
Confirming a transmission	323
Sending a fax in the computer	324
Delaying a fax transmission	324
Forwarding a sent fax to another destination	325
Forwarding a received fax	326
Sending faxes on both sides of paper	327
Receiving a fax in the computer	327
Changing the receive modes	328
Receiving manually in Tel mode	329
Receiving in Answering Machine/Fax mode	329
Receiving faxes with an extension telephone	329
Receiving faxes using DRPD mode	329
Receiving in secure receiving mode	330
Printing faxes on both sides of the paper	331
Receiving faxes in memory	331
Using shared folder features	332
Creating a shared folder	332
Using the shared folder	332
Using optional device features	333
From the printer driver	333
From the control panel	334
5. Useful Management Tools	335
Accessing management tools	336
Easy Capture Manager	337
Samsung Easy Color Manager	338
Samsung AnyWeb Print	339
Easy Eco Driver	340
Using SyncThru™ Web Service	341
Accessing SyncThru™ Web Service	341
SyncThru™ Web Service overview	342
E-mail notification setup	343
Setting the system administrator’s information	344
Using Samsung Easy Document Creator	345
Using Samsung Easy Printer Manager	346
Understanding Samsung Easy Printer Manager	346
Advanced settings user interface overview	348
Using Samsung Printer Status	349
Samsung Printer Status overview	349
Using Samsung Printer Experience	351
Understanding the Samsung Printer Experience	351
Adding/Deleting Printers	352
Printing from Windows 8	353
Scanning from Windows 8	356
6. Troubleshooting	358
Paper feeding problems	359
Power and cable connecting problems	360
Printing problems	361
Printing quality problems	365
Copying problems	373
Scanning problems	374
Faxing problems	376
Operating system problems	378
Common Windows problems	378
Common Mac problems	379
Common Linux problems	380
Common PostScript problems	381
Quick Guide for Windows 8 User	382
Understanding the screen	383
System requirements	384
Installing the driver locally	385
From the Start Screen	385
From the Desktop Screen	386
Installing the driver over the network	387
From the Start Screen	387
From the Desktop Screen	388
Installing the driver over the wireless network	389
From the Start Screen	389
From the Desktop Screen	390
Uninstalling the driver	391
From the Start Screen	391
From the Desktop Screen	391
Using Samsung Printer Experience	392
Understanding the Samsung Printer Experience	392
Adding/Deleting Printers	393
Printing from Windows 8	394
Scanning from Windows 8	398
Accessing management tools	399
Installing accessories	400
Troubleshooting	401
Contact SAMSUNG worldwide	402
Glossary	410
Index	422
A	422
accessing	422
management tools 398	422
accessories	422
installing 103	422
ordering 92	422
address book	422
editing 292	422
general setup 279, 293, 292	422
registering 291	422
using 291	422
address book setup 291	422
administrator’s setup 283	422
AirPrint 245	422
AnyWeb Print 338	422
authorized users	422
registering 295	422
B	422
buttons	422
Darkness 26	422
eco 28	422
id copy 26, 27	422
numeric keypad 27, 29	422
scan to 26, 28	422
C	422
cleaning	422
inside 110	422
outside 109	422
pickup roller 112	422
scan unit 113	422
cleaning a machine 109	422
clear button 29	422
control panel 26	422
touch screen 42	422
convention 16	422
copy	422
general setup 253	422
copying	422
basic copying 72	422
reducing or enlarging copies 74	422
D	422
default settings	422
tray setting 59	422
device options 103	422
direct printing utility 306	422
document box 279	422
general setup 279	422
driver installation	422
Unix 190	422
E	422
easy document creator 344	422
e-book conversion 344	422
Eco 284	422
eco printing 69	422
email address 288	422
searching 289, 288	422
entering character 290	422
error message 137	422
F	422
favorites settings, for printing 68	422
fax	422
automatic redialing 322	422
canceling a reserved fax job 324, 327	422
delaying a fax transmission 323	422
forwarding a received fax to another destination 325, 324	422
general setup 259	422
printing faxes on both sides of the paper 330	423
receiving a fax in the computer 326, 330, 328, 329, 328, 322	423
sending a fax in the computer 323, 326	423
fax feature 322	423
fax sending	423
multi sending 79	423
faxing	423
adjusting darkness 81, 80	423
preparing to fax 78	423
receiving in Fax mode 80	423
features 5	423
machine features 250	423
print media feature 147	423
front view 23	423
G	423
general icons 16	423
general settings 269	423
glossary 409	423
google cloud printing 247	423
H	423
help button 30	423
I	423
id copy 75	423
installation	423
accessories 399	423
J	423
jam	423
clearing original document 118, 123	423
tips for avoiding paper jams 117	423
L	423
LCD display	423
browsing the machine status 253, 258, 259, 263, 266, 276	423
Linux	423
common Linux problems 379	423
driver installation for network connected 189, 177, 178	423
printer properties 310, 309	423
scanning 321, 155	423
using SetIP 183	423
linux scanning 321	423
loading	423
paper in multi-purpose tray 53, 50	423
special media 55	423
loading originals 61	423
M	423
Mac	423
common Mac problems 378	423
driver installation for network connected 188, 175, 176	423
printing 307	423
scanning 320, 154	423
using SetIP 182	423
mac scanning 320	423
machine information 253, 258, 259, 263, 266, 276	423
machine setup	423
machine status 253, 258, 259, 263, 266, 276	423
maintenance parts 93	423
memory	423
memory upgrading 105	423
memory/hard drive feature 331, 332	423
menu overview 36	424
multi-purpose tray	424
loading 53	424
using special media 55	424
N	424
network	424
driver installation	424
Linux 189	424
Mac 188	424
UNIX 190	424
Windows 184	424
general setup 280	424
installing environment 156, 180	424
IPv6 configuration 192	424
SetIP program 181, 182, 183, 229	424
wired network setup 181, 195	424
n-up printing	424
Mac 308	424
O	424
optional tray 92	424
loading paper 50	424
ordering 92	424
output support 60	424
overlay printing	424
create 303	424
delete 303	424
print 303	424
P	424
Parallel	424
ordering 92	424
placing a machine	424
adjusting the altitude 287	424
postScript driver	424
troubleshooting 380	424
preparing originals type 61	424

Match case Limit results 1 per page

Clearing original document jams

122

4. Troubleshooting

Original paper jam in scanner duplex path

•

CLX-626xFR/CLX-626xFW

only.

•

Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 23).

•

This troubleshooting may not be available depending on model or optional goods (see "Front view" on page 23).