Samsung DV150F User Manual Ver.1.0 (English) - Page 148
PC Software, Start, All Programs, Samsung, i-Launcher, Samsung i-Launcher, All apps, Applications - driver
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Before contacting a service center Situation The TV does not display your photos Your computer does not recognize your camera Your computer disconnects the camera while transferring files Your computer cannot play videos Suggested remedies • Make sure that the camera is correctly connected to the TV with the A/V cable. • Make sure that your memory card contains photos. • Make sure that the USB cable is connected correctly. • Make sure that your camera is switched on. • Make sure that you are using a supported operating system. The file transmission may be interrupted by static electricity. Disconnect the USB cable and connect it again. Videos may not play on some video player programs. To play video files captured with your camera, use the Multimedia Viewer program that you can install with the i-Launcher program on your computer. Situation i-Launcher is not functioning properly Your TV or computer cannot display photos and videos that are stored on a microSDXC memory card. Your computer does not recognize a microSDXC memory card. Suggested remedies • End i-Launcher and restart the program. • Make sure that PC Software is set to On in the settings menu. (p.131) • Depending on your computer's specifications and environment, the program may not launch automatically. In this case, click Start All Programs Samsung i-Launcher Samsung i-Launcher on your Windows computer. (For Windows 8, open Start screen, and then select All apps Samsung i-Launcher.) Or, click Applications Samsung i-Launcher on your Mac OS computer. microSDXC memory cards use the exFAT file system. Ensure that the external device is compatible with the exFAT file system before connecting the camera to the device. microSDXC memory cards use the exFAT file system. To use microSDXC memory cards on a Windows XP computer, download and update the exFAT file system driver from the Microsoft website. Appendixes 147