Samsung HW-D650S User Manual (user Manual) (ver.1.0) (English) - Page 57

Troubleshooting

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06 Other Information Other Information Troubleshooting Before requesting service, please check the following. Symptom Check Remedy The unit will not turn on. A function does not work when the button is pressed. Sound is not produced. Picture does not appear on a TV when the function is selected. Remote controller does not work. The sound from the left/ right channels is reversed. Can't receive radio broadcasts. There is no sound from surround speakers. There is no sound from surround back speakers Can't select EX/ES mode. • Is the power cord plugged into the outlet? • Is there static electricity in the air? • Are the speakers and external components connected properly? • Is the Mute function on? • Is the volume set to minimum? • Is the Speaker Size set incorrectly to NONE? • Is the external component connected properly? • Are the batteries drained? • Is the distance between remote control and main unit too great? • Are the left/right speaker or left/right input/output cables connected properly? • Is FM antenna connected properly? • Are the surround speakers connected properly? • Is SURR (surround) incorrectly set to NONE in the Speaker Size? • Is surround mode set to stereo? • Are the surround back speakers connected properly? • Is SBACK (Surround Back) set to NONE in the Speaker Size? • Is Surround Mode set to EX/ES? • Is SBACK (Surround Back) set to NONE in the Speaker Size? • Is the input signal selected properly? • Connect the power plug to the outlet. • Disconnect the power plug and connect it again. • Connect them correctly. • Press the MUTE button to cancel the function. • Adjust the volume. • Refer to pages 35 to select LARGE, SMALL or YES. • Connect it correctly. • Replace with new batteries. • Operate at close distance. • Check the left/right channel and connect it/them correctly. • Connect the antenna correctly. • If the input strength of antenna signal is weak, install the FM antenna in a place with good reception. • Refer to page 17 to connect them properly. • Refer to page 35 to select LARGE or SMALL. • Refer to pages 47 ~ 49 to select proper Surround Mode. • Refer to page 17 to connect them properly. • Refer to page 35 to select LARGE or SMALL. • Refer to page 41 to set Surround Mode to EX/ES. • Refer to page 35 to select LARGE or SMALL. • Use a 7.1 channel external component. HW-D600_D650S_XAA_0616.indd 57 57 English 2011-06-16 10:28:08

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English
57
06
Other Information
Other Information
Troubleshooting
Before requesting service, please check the following.
Symptom
Check
Remedy
The unit will not turn on.
•
Is the power cord plugged into the
outlet?
•
Connect the power plug to the
outlet.
A function does not
work when the button is
pressed.
•
Is there static electricity in the air?
•
Disconnect the power plug and
connect it again.
Sound is not produced.
•
Are the speakers and external
components connected properly?
•
Is the Mute function on?
•
Is the volume set to minimum?
•
Is the Speaker Size set incorrectly
to NONE?
•
Connect them correctly.
•
Press the
MUTE
button to
cancel the function.
•
Adjust the volume.
•
Refer to pages 35 to select
LARGE, SMALL or YES.
Picture does not appear
on a TV when the
function is selected.
•
Is the external component
connected properly?
•
Connect it correctly.
Remote controller does
not work.
•
Are the batteries drained?
•
Is the distance between remote
control and main unit too great?
•
Replace with new batteries.
•
Operate at close distance.
The sound from the left/
right channels is
reversed.
•
Are the left/right speaker or left/right
input/output cables connected
properly?
•
Check the left/right channel and
connect it/them correctly.
Can't receive radio
broadcasts.
•
Is FM antenna connected
properly?
•
Connect the antenna correctly.
•
If the input strength of antenna
signal is weak, install the FM
antenna in a place with good
reception.
There is no sound from
surround speakers.
•
Are the surround speakers
connected properly?
•
Is SURR (surround) incorrectly set
to NONE in the Speaker Size?
•
Is surround mode set to stereo?
•
Refer to page 17 to connect
them properly.
•
Refer to page 35 to select
LARGE or SMALL.
•
Refer to pages 47 ~ 49 to select
proper Surround Mode.
There is no sound from
surround back
speakers
•
Are the surround back speakers
connected properly?
•
Is SBACK (Surround Back) set to
NONE in the Speaker Size?
•
Is Surround Mode set to EX/ES?
•
Refer to page 17 to connect
them properly.
•
Refer to page 35 to select
LARGE or SMALL.
•
Refer to page 41 to set
Surround Mode to EX/ES.
Can't select EX/ES
mode.
•
Is SBACK (Surround Back) set to
NONE in the Speaker Size?
•
Is the input signal selected
properly?
•
Refer to page 35 to select
LARGE or SMALL.
•
Use a 7.1 channel external
component.
HW-D600_D650S_XAA_0616.indd
57
HW-D600_D650S_XAA_0616.indd
57
2011-06-16
°° 10:28:08
2011-06-16
°° 10:28:08