Samsung ML-2855ND-TAA User Guide - Page 67

Understanding display messages, Press Stop Key

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2. Remove the jammed paper from the duplex unit. If the paper does not come out with the duplex unit, remove the paper from the bottom of the machine. Insert the duplex unit into the machine. If you still do not see the paper, go to the next step. 3. Open the rear cover. 4. Pull down the pressure lever on each side about 90 degrees. 5. Pull the fuser door down and remove the paper. Return the fuser door and the lever to their original position. 1 1 fuser door 6. Close the rear cover. Printing automatically resumes. UNDERSTANDING DISPLAY MESSAGES Messages appear on the control panel display to indicate the machine's status or errors. Refer to the tables below to understand the messages' and their meaning, and correct the problem, if necessary. • If a message is not in the table, reboot the power and try the printing job again. If the problem persists, call for service. • When you call for service, provide the service representative with the contents of display message. • Some messages may not appear in the display depending on options or models. MESSAGE Paper Jam 0 Open/Close Door Paper Jam 1 Open/Close Door Paper Jam 2 Check Inside Duplex Jam 0 Check Inside Duplex Jam 1 Open/Close Door Door Open Fuser Door Open Load Manually Press Stop Key MEANING SUGGESTED SOLUTIONS Paper has jammed in the paper feed area. (tray 1, optional tray2, multi-purpose tray) Paper has jammed around the toner cartridge. Paper has jammed in the paper exit area. Clear the jam. (See "In tray 1" on page 65, "In optional tray 2" on page 65, "In the multi-purpose tray" on page 66.) If paper jam occurs in MP tray while printing on a transparency, load the transparency in tray1 and try printing again. Clear the jam. (See "Inside the machine" on page 66.) Clear the jam. (See "In exit area" on page 66.) Paper has jammed in the duplex area. Paper has jammed in the duplex area. The front cover or rear cover is not securely latched. The fuser door is not securely latched. Manual Feeder mode is selected in the Printing Preferences. Clear the jam. (See "In the duplex unit area" on page 66.) Clear the jam. (See "In the duplex unit area" on page 66.) Close the cover until it locks into place. Open the rear cover and close the fuser door until it locks into place. Fuser door location. (See "In exit area" on page 66.) Load a sheet of print material and press . Troubleshooting_ 67

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Troubleshooting
_ 67
2.
Remove the jammed paper from the duplex unit.
If the paper does not come out with the duplex unit, remove the paper
from the bottom of the machine.
Insert the duplex unit into the machine.
If you still do not see the paper, go to the next step.
3.
Open the rear cover.
4.
Pull down the pressure lever on each side about 90 degrees.
5.
Pull the fuser door down and remove the paper.
Return the fuser door and the lever to their original position.
1
6.
Close the rear cover. Printing automatically resumes.
UNDERSTANDING DISPLAY MESSAGES
Messages appear on the control panel display to indicate the machine’s
status or errors. Refer to the tables below to understand the messages’ and
their meaning, and correct the problem, if necessary.
•
If a message is not in the table, reboot the power and try the
printing job again. If the problem persists, call for service.
•
When you call for service, provide the service representative with
the contents of display message.
•
Some messages may not appear in the display depending on
options or models.
1
fuser door
MESSAGE
MEANING
SUGGESTED
SOLUTIONS
Paper Jam 0
Open/Close Door
Paper has jammed in
the paper feed area.
(tray 1, optional tray2,
multi-purpose tray)
Clear the jam. (See "In
tray 1" on page 65, "In
optional tray 2" on
page 65, "In the
multi-purpose tray" on
page 66.)
If paper jam
occurs in MP tray
while printing on a
transparency,
load the
transparency in
tray1 and try
printing again.
Paper Jam 1
Open/Close Door
Paper has jammed
around the toner
cartridge.
Clear the jam. (See
"Inside the machine" on
page 66.)
Paper Jam 2
Check Inside
Paper has jammed in
the paper exit area.
Clear the jam. (See "In
exit area" on page 66.)
Duplex Jam 0
Check Inside
Paper has jammed in
the duplex area.
Clear the jam. (See "In
the duplex unit area" on
page 66.)
Duplex Jam 1
Open/Close Door
Paper has jammed in
the duplex area.
Clear the jam. (See "In
the duplex unit area" on
page 66.)
Door Open
The front cover or rear
cover is not securely
latched.
Close the cover until it
locks into place.
Fuser Door Open
The fuser door is not
securely latched.
Open the rear cover
and close the fuser door
until it locks into place.
Fuser door location.
(See "In exit area" on
page 66.)
Load Manually
Press Stop Key
Manual Feeder
mode
is selected in the
Printing
Preferences
.
Load a sheet of print
material and press
.