Samsung NX58R9311SS/AA User Manual - Page 38

START/SET, Number 1, English, Problem, Possible cause, Solution

Get Samsung NX58R9311SS/AA PDF manuals and user guides View all Samsung NX58R9311SS/AA manuals
Add to My Manuals
Save this manual to your list of manuals

Page 38 highlights

Troubleshooting Problem Possible cause Solution The oven light The oven door lock is (lamp) will not turn turned on. on. The Sabbath function has been activated. The oven smokes excessively during broiling. A loose or burned-out bulb. The switch operating the oven light needs to be replaced. Meat or food was not properly prepared before broiling. Improperly positioned top oven rack. The controls are not being set properly. Greasy buildup on oven surfaces. The display will show the Lock icon. Hold the oven door open, and then press the START/SET pad for 3 seconds. The oven will beep and the Lock icon will turn off. SAb and the time of day will show in the display. All other controls and signals will be deactivated. To cancel the Sabbath function and reactivate the light switch and other controls, press and hold the Bake and Number 1 pads simultaneously for 3 seconds. See page 33. Call for a qualified service technician. Cut away excess fat and/or fatty edges that may curl. See the broiling guide on page 20. See page 19. Regular cleaning is necessary when broiling frequently. Problem Cooking is finished, but the cooling fan is still running. The oven will not self-clean. A crackling or popping sound. Possible cause Solution The fan automatically runs for a certain amount of time to ventilate the inside of the oven. The oven door lock is turned on. The oven is too hot. The self-cleaning oven controls are not properly set. A surface burner is on. This is normal. This is not a product malfunction. The fan is designed to run automatically for a period of time to cool down the oven. The display will show the Lock icon. Hold the oven door open, and then press the START/SET pad for 3 seconds. The oven will beep and the Lock icon will turn off. Let the oven cool down, and then reset the controls. The self-clean cycle will not lock the oven door if the oven temperature is too hot. The door must lock before the selfclean cycle can start. Reset the self-cleaning oven controls. (See page 31.) Turn off the surface burner. Self-clean will not operate if a surface burner is on. This is the sound of the metal heating and cooling during any cooking or cleaning function. Troubleshooting 38 English NX58R9311SS_AA_DG68-00905B-00_EN+MES+CFR.indb 38 2019-05-30 6:11:15

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
38 English
Troubleshooting
Troubleshooting
Problem
Possible cause
Solution
The oven light
(lamp) will not turn
on.
The oven door lock is
turned on.
The display will show the
Lock icon. Hold the oven door
open, and then press the
START/SET
pad for 3 seconds.
The oven will beep and the
Lock icon will turn off.
The Sabbath function has
been activated.
SAb and the time of day
will show in the display. All
other controls and signals
will be deactivated. To cancel
the Sabbath function and
reactivate the light switch and
other controls, press and hold
the
Bake
and
Number 1
pads
simultaneously for 3 seconds.
A loose or burned-out
bulb.
See page
33
.
The switch operating the
oven light needs to be
replaced.
Call for a qualified service
technician.
The oven smokes
excessively during
broiling.
Meat or food was not
properly prepared before
broiling.
Cut away excess fat and/or
fatty edges that may curl.
Improperly positioned
top oven rack.
See the broiling guide on page
20
.
The controls are not
being set properly.
See page
19
.
Greasy buildup on oven
surfaces.
Regular cleaning is necessary
when broiling frequently.
Problem
Possible cause
Solution
Cooking is
finished, but the
cooling fan is still
running.
The fan automatically
runs for a certain amount
of time to ventilate the
inside of the oven.
This is not a product
malfunction. The fan is
designed to run automatically
for a period of time to cool
down the oven.
The oven will not
self-clean.
The oven door lock is
turned on.
The display will show the
Lock icon. Hold the oven door
open, and then press the
START/SET
pad for 3 seconds.
The oven will beep and the
Lock icon will turn off.
The oven is too hot.
Let the oven cool down, and
then reset the controls. The
self-clean cycle will not lock
the oven door if the oven
temperature is too hot. The
door must lock before the self-
clean cycle can start.
The self-cleaning oven
controls are not properly
set.
Reset the self-cleaning oven
controls. (See page
31
.)
A surface burner is on.
Turn off the surface burner.
Self-clean will not operate if a
surface burner is on.
A crackling or
popping sound.
This is normal.
This is the sound of the metal
heating and cooling during
any cooking or cleaning
function.
NX58R9311SS_AA_DG68-00905B-00_EN+MES+CFR.indb
38
2019-05-30
°° 6:11:15