Samsung NX58R9311SS/AA User Manual - Page 39

English 39, Problem, Possible cause, Solution, OVEN OFF

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Problem Possible cause Excessive smoking during a selfcleaning cycle. This is the first time the oven has been cleaned. The oven door will not open after a self-cleaning cycle. The oven is not clean after a selfcleaning cycle. This is normal. A fine dust or ash is normal. Solution This is normal. The oven will always smoke more the first time it is cleaned. Wipe up all excessive soil before starting the selfcleaning cycle. If smoke persists, press the OVEN OFF pad. Open the windows to clear the smoke from the room. After the oven has cooled and unlocked, wipe up excessive soil, and then reset the oven for selfcleaning. The oven door will stay locked until the oven temperature drops below 400 °F. This can be wiped clean with a damp cloth. Set the self-cleaning cycle for a longer cleaning time. The cycle was not long enough to burn off the dirt buildup. Extremely dirty ovens require hand-cleaning of excessive spillovers and food buildup before you start a self-cleaning cycle. Multiple self-cleaning cycles may be necessary to completely clean the oven. Problem Possible cause Solution There is steam or smoke coming from under the control panel. A burning or oily odor coming from the vent. This is normal. The oven vent is located there. More steam is visible when you are baking or roasting multiple items at the same time. This is normal for a new oven and will disappear within 1/2 hour of the first bake cycle. To speed the process, set a self-cleaning cycle for a minimum of 3 hours. (See page 32.) Strong odor. This is temporary. The oven racks are This is normal. difficult to slide. The insulation around the inside of the oven emits an odor the first few times the oven is used. Apply a small amount of vegetable oil to a paper towel, and then wipe the edges of the oven racks with the paper towel. Racks become dull and hard to slide if they are left in the oven during a self-clean cycle. Troubleshooting NX58R9311SS_AA_DG68-00905B-00_EN+MES+CFR.indb 39 English 39 2019-05-30 6:11:15

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English 39
Troubleshooting
Problem
Possible cause
Solution
Excessive smoking
during a self-
cleaning cycle.
This is the first time the
oven has been cleaned.
This is normal. The oven will
always smoke more the first
time it is cleaned.
Wipe up all excessive soil
before starting the self-
cleaning cycle.
If smoke persists, press the
OVEN OFF
pad. Open the
windows to clear the smoke
from the room. After the oven
has cooled and unlocked,
wipe up excessive soil, and
then reset the oven for self-
cleaning.
The oven door will
not open after a
self-cleaning cycle.
This is normal.
The oven door will stay locked
until the oven temperature
drops below 400 °F.
The oven is not
clean after a self-
cleaning cycle.
A fine dust or ash is
normal.
This can be wiped clean with a
damp cloth.
Set the self-cleaning cycle for
a longer cleaning time.
The cycle was not long enough
to burn off the dirt buildup.
Extremely dirty ovens
require hand-cleaning of
excessive spillovers and food
buildup before you start a
self-cleaning cycle. Multiple
self-cleaning cycles may be
necessary to completely clean
the oven.
Problem
Possible cause
Solution
There is steam
or smoke coming
from under the
control panel.
This is normal.
The oven vent is located there.
More steam is visible when
you are baking or roasting
multiple items at the same
time.
A burning or oily
odor coming from
the vent.
This is normal for a new
oven and will disappear
within
1
/
2
hour of the first
bake cycle.
To speed the process, set
a self-cleaning cycle for a
minimum of 3 hours. (See page
32
.)
Strong odor.
This is temporary.
The insulation around the
inside of the oven emits an
odor the first few times the
oven is used.
The oven racks are
difficult to slide.
This is normal.
Apply a small amount of
vegetable oil to a paper towel,
and then wipe the edges of
the oven racks with the paper
towel. Racks become dull and
hard to slide if they are left in
the oven during a self-clean
cycle.
NX58R9311SS_AA_DG68-00905B-00_EN+MES+CFR.indb
39
2019-05-30
°° 6:11:15