Samsung RF23M8070SR/AA User Manual - Page 71

Symptom Possible causes Solution • Ice may jam if the ice dispenser is not used for a long time (approx. 3 weeks). • If you won't be using the refrigerator for a long time, empty the ice bucket and turn off the ice maker. • Ice bucket is not properly inserted. • Make sure the ice bucket is properly inserted. Ice does not dispense. • Water line is not connected properly or water supply is not on. • Check if the water line is installed correctly. Check if the water line stop cock is closed. • Water line is not connected properly or water supply is not on. • Check if the water line is installed correctly. Check if the water line stop cock is closed. Water does not dispense. • Dispenser panel Lock is activated. • A third-party water filter was installed. • Water filter indicator turns on or blinks. • Deactivate dispenser panel Lock. • Use only Samsung-provided or approved filters. • Unapproved filters may leak and damage the refrigerator. • Replace the water filter. After replacing, reset the filter indicator sensor. Troubleshooting Untitled-3 71 English 71 2020-04-07 PM 3:29:53