Samsung SCS-2U01/VER User Manual Ver.f19 (English) - Page 19

Troubleshooting, My Power LED is not Illuminating. - ip address

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Section 4: Troubleshooting Now that you've been given an overview of the Verizon Wireless Network Extender, some situations might arise where you'll need additional usage or connection help. This section provides some troubleshooting tips and techniques. For more information, please visit us online at www.verizonwireless.com/support. • My Power LED is not Illuminating. - Make sure that one end of the power cord is securely connected to an active outlet and that the other end is properly connected to the power supply. - Make sure the power connector is securely inserted into the rear DC 12V port on the back of the Network Extender. • My Power LED is magenta. - Power cycle (disconnect and re-connect the power cord) the Network Extender and wait for 10 seconds. If the Power LED is still magenta, call the toll free number (800) 922-0204 and visit the support pages at: www.verizonwireless.com/networkextender. • My GPS LED is magenta. - Power cycle (disconnect and re-connect the power cord) the Network Extender and wait for 5 minutes. If the GPS LED is still magenta, call the toll free number (800) 922-0204 and visit the support pages at: www.verizonwireless.com/networkextender. • My GPS LED is not illuminating blue even after a few minutes. Note: The first time the Network Extender is used after installation or after relocation, it can take up to one hour to acquire a GPS connection. - The GPS antenna cannot obtain a signal. - If possible, move the Network Extender to a location with fewer surrounding obstructions. The new location should be in an open area and closer to a window, if possible. - If the preceding fails, remove the power cord from the wall outlet for at least 10 seconds. - If relocation does not produce a GPS signal, uninstall the GPS antenna from the Network Extender and relocate it to receive a stronger signal. • My WAN LED is red. - A local IP address cannot be obtained. Investigate your DHCP Server, a function usually provided by your router. • My WAN LED is not illuminating. - The Ethernet cable connection has not been detected. Verify your connection. Troubleshooting 17

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Troubleshooting
17
Section 4: Troubleshooting
Now that you’ve been given an overview of the Verizon Wireless
Network Extender, some situations might arise where you’ll need
additional usage or connection help. This section provides some
troubleshooting tips and techniques.
For more information, please visit us online at
www.verizonwireless.com/support
.
•
My Power LED is not Illuminating.
–
Make sure that one end of the power cord is securely connected to an
active outlet and that the other end is properly connected to the power
supply.
–
Make sure the power connector is securely inserted into the rear DC
12V port on the back of the Network Extender.
•
My Power LED is magenta.
–
Power cycle (disconnect and re-connect the power cord) the Network
Extender and wait for 10 seconds. If the Power LED is still magenta, call
the toll free number (800) 922-0204 and visit the support pages at:
www.verizonwireless.com/networkextender.
•
My GPS LED is magenta.
–
Power cycle (disconnect and re-connect the power cord) the Network
Extender and wait for 5 minutes. If the GPS LED is still magenta, call
the toll free number (800) 922-0204 and visit the support pages at:
www.verizonwireless.com/networkextender.
•
My GPS LED is not illuminating blue even after a few minutes.
Note:
The first time the Network Extender is used after installation or after
relocation, it can take up to one hour to acquire a GPS connection.
–
The GPS antenna cannot obtain a signal.
–
If possible, move the Network Extender to a location with fewer
surrounding obstructions. The new location should be in an open area
and closer to a window, if possible.
–
If the preceding fails, remove the power cord from the wall outlet for at
least 10 seconds.
–
If relocation does not produce a GPS signal, uninstall the GPS antenna
from the Network Extender and relocate it to receive a stronger signal.
•
My WAN LED is red.
–
A local IP address cannot be obtained. Investigate your DHCP Server, a
function usually provided
by your router.
•
My WAN LED is not illuminating.
–
The Ethernet cable connection has not been detected. Verify your
connection.