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Samsung SCX-4116 User Manual (ENGLISH) - Page 132

Printing Problems, Condition, Possible cause, Suggested solutions - scx f driver

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Printing Problems Condition Possible cause Suggested solutions The machine does not print. The machine is not receiving power. Check the power cord connections. Check the power switch and the power source. The machine is not selected as the default printer. Select Samsung SCX-4x16 Series as your default printer in your Windows. Check the machine for the following: • The front or rear cover is not closed. • Paper is jammed. • No paper is loaded. • The toner cartridge is not installed. If a printer system error occurs, contact your service representative. The connection cable between the computer and the machine is not connected properly. Disconnect the printer cable and reconnect it. The connection cable between the computer and the machine is defective. If possible, attach the cable to another computer that is working properly and print a job. You can also try using a different printer cable. The port setting is incorrect. Check the Windows printer setting to make sure that the print job is sent to the correct port, for example, LPT1. If the computer has more than one port, make sure that the machine is attached to the correct one. The machine may be configured incorrectly. Check the printer properties to ensure that all of the print settings are correct. The printer driver may Remove the printer driver and then reinstall be incorrectly installed. it; see page 2.10 and page 2.5 respectively. The machine is malfunctioning. Check the display message on the control panel to see if the machine is indicating a system error. The machine The paper source For many software applications, the paper selects print selection in the printer source selection is found under the Paper materials from the wrong properties may be incorrect. tab within the printer properties. Select the correct paper source. See page 5.8. 8 paper source. TROUBLESHOOTING 8.15

Section	Page
MFP User's Guide	1
Contents	3
Getting Started	18
Unpacking	19
Selecting a Location	21
Understanding the Component Location	22
Front View	22
Rear View	23
Control Panel Functions	24
Installing the Toner Cartridge	27
Loading Paper	29
Making Connections	32
Turning the Machine On	34
Changing the Display Language	34
Setting the Paper Type and Size	35
Using the Save Modes	36
Toner Save Mode	36
Power Save Mode	36
CCD Power Save Mode	37
Installing Software	38
About Samsung Software	39
Printer Driver Features	40
System Requirements	41
Installing Samsung Software in Windows	42
Installing the USB Driver in Windows 98/ Me	46
Uninstalling Samsung Software	47
Uninstalling the MFP Driver	47
Uninstalling Samsung SmarThru	48
Using the CD-ROM	50
Paper Handling	52
Selecting Print Materials	53
Size, Input Sources and Capacities	53
Guidelines for Paper and Special Materials	54
Selecting an Output Location	55
Printing to the Front Output Tray (Face down)	56
Printing to the Rear Output Slot (Face up)	56
Loading Paper in the Paper Tray	57
Using the Bypass Tray	59
Setting the Paper Type and Size for the Bypass Tray	61
Copying	62
Loading Paper for Copying	63
Making Copies on the Document Glass	63
Making Copies from the Automatic Document Feeder (For SCX-4116/4216F)	65
Setting Copy Options	67
Contrast	67
Image	67
Reduced/Enlarged Copy	68
Number of Copies	69
Using Special Copy Features	69
Auto Fit Copying	70
Clone Copying	70
Collation Copying	71
2-side Copying	72
2-up or 4-up Copying	73
Poster Copying	73
Changing the Default Settings	74
Setting the Time Out Option	75
Printing	76
Printing a Document	77
Cancelling a Print Job	80
Using a Favorite Setting	81
Using Help	81
Setting Paper Properties	82
Printing Multiple Pages on One Sheet of Paper (N-Up Printing)	83
Printing a Reduced or Enlarged Document	85
Fitting Your Document to a Selected Paper Size	86
Printing Posters	87
Using Watermarks	88
Using an Existing Watermark	88
Creating a Watermark	89
Editing a Watermark	90
Deleting a Watermark	90
Using Overlays	91
What is an Overlay?	91
Creating a New Page Overlay	91
Using a Page Overlay	93
Deleting a Page Overlay	94
Setting Graphic Properties	95
Setting Up the Locally Shared Printer	97
In Windows 9x/Me	97
In Windows NT 4.0/2000/XP	98
Scanning	100
Scanning Basics	101
Scanning Using Samsung SmarThru	101
Scanning Process with TWAIN- enabled Software	104
Maintenance	106
Clearing the Memory	107
Cleaning Your Machine	108
Cleaning the Outside	108
Cleaning the Inside	108
Cleaning the Scan Unit	110
Maintaining the Toner Cartridge	111
Redistributing Toner	112
Replacing the Toner Cartridge	113
Setting the Notify Toner Option (For SCX-4216F)	115
Cleaning the Drum	115
Consumables and Replacement Parts	116
Troubleshooting	118
Clearing Document Jams (For SCX-4116/4216F)	119
Input Misfeed	119
Exit Misfeed	120
Roller Misfeed	120
Clearing Paper Jams	121
In the Paper Feed Area	121
In the Paper Exit Area	122
In the Fuser Area or Around the Toner Cartridge	124
In the Bypass Tray	125
Tips for Avoiding Paper Jams When Printing on the A5-sized Paper	126
Tips for Avoiding Paper Jams	127
Clearing LCD Error Messages	128
Solving Problems	131
Paper Feeding Problems	131
Printing Problems	132
Printing Quality Problems	135
Fax Problems (For SCX-4216F)	139
Copying Problems	141
Scanning Problems	142
Specifications	144
General Specifications	148
Paper Specifications	149
Overview	149
Supported Sizes of Paper	149
Guidelines for Using Paper	150
Paper Specifications	151
Paper Output Capacity	151
Printer and Paper Storage Environment	152
Index	154
FAX User's Guide	158
Contents	159
Getting Started	161
Control Panel Functions	162
Setting the Machine ID	164
Entering Characters Using the Number Keypad	165
Setting the Date and Time	167
Changing the Clock Mode	168
Setting Sounds	168
Speaker, Ringer, Key Sound and Alarm Sound	169
Speaker Volume	169
Setting the Dial Mode	170
Using the Toll Save Mode	170
Setting up the Fax System	172
Changing the Fax Setup options	172
Available Fax Setup Options	173
General Fax Functions	175
Sending a Fax	176
Preparing Documents for Faxing	176
Loading an Original Document	176
Adjusting the Document Resolution	178
Sending a Fax Automatically	179
Sending a Fax Manually	180
Confirming Transmission	180
Automatic Redialling	181
Receiving a Fax	181
About Receiving Modes	181
Loading Paper for Receiving Faxes	181
Receiving Automatically in the Fax Mode	182
Receiving Manually in the Tel Mode	182
Receiving Faxes in the Memory	182
Automatic Dialling	183
Speed Dialling	184
Storing a Number for Speed Dialling	184
Sending a Fax using a Speed Number	185
Group Dialling	186
Setting Group Dial	186
Editing Group Dial Numbers	187
Sending a Fax Using Group Dialling (Multi-address Transmission)	188
Searching for a Number in the Memory	189
Searching Sequentially through the Memory	189
Searching with a Particular First Letter	189
Printing a Phonebook List	190
Other Ways to Fax	191
Redialling	192
Sending Broadcasting Faxes	192
Sending a Delayed Fax	193
Sending a Priority Fax	195
Adding Documents To a Scheduled Fax	197
Cancelling a Scheduled Fax	198
Additional Features	199
Using the Secure Receiving Mode	200
Printing Reports	201
Using Advanced Fax Settings	203
Changing Setting Options	203
Advanced Fax Setting Options	204
Using the Remote Control Panel	205

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ROUBLESHOOTING

Printing Problems

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Possible cause