Samsung SCX-6545N User Manual (user Manual) (ver.4.02) (English) - Page 113
Printing problems, CONDITION, SUGGESTED SOLUTIONS, POSSIBLE CAUSE - scx 6545 n
UPC - 635753618457
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CONDITION SUGGESTED SOLUTIONS The paper keeps jamming. • There is too much paper in the tray. Remove excess paper from the tray. If you are printing on special materials, use the multi-purpose tray. • An incorrect type of paper is being used. Use only paper that meets the specifications required by the machine. (See "Specification on print media" on page 35.) • There may be debris inside the machine. Open the front cover and remove the debris. • If an original does not feed into the machine, the DADF rubber pad may need to be replaced. Contact a service representative. Transparencies Use only transparencies specifically designed for stick together in the laser printers. Remove each transparency as it paper exit. exits from the machine. Envelopes skew or Ensure that the paper guides are against both fail to feed correctly. sides of the envelopes. Printing problems CONDITION The machine does not print. POSSIBLE CAUSE SUGGESTED SOLUTIONS The machine is not receiving power. Check the power cord connections. Check the power switch and the power source. The machine is not selected as the default printer. Select Samsung SCX-6545 Series PCL 6 (or Samsung SCX-6545 Series PS) as your default printer in your Windows. Check the machine for the following: • The side cover is not closed. Close the side cover. • Paper is jammed. Clear the paper jam. (See "Clearing paper jams" on page 102.) • No paper is loaded. Load paper. (See "Loading paper" on page 38.) • The toner cartridge or the imaging unit is not installed. Install the toner cartridge or the imaging unit. If a system error occurs, contact your service representative. The connection cable between the computer and the machine is not connected properly. Disconnect the printer cable and reconnect it. The connection cable between the computer and the machine is defective. If possible, attach the cable to another computer that is working properly and print a job. You can also try using a different printer cable. The port setting is incorrect. Check the Windows printer setting to make sure that the print job is sent to the correct port. If the computer has more than one port, make sure that the machine is attached to the correct one. The machine may be configured incorrectly. Check the printer properties to ensure that all of the print settings are correct. The printer driver may be incorrectly installed. Repair the printer software. See Software section. The machine is malfunctioning. Check the display message on the control panel to see if the machine is indicating a system error. Contact a service representative. Troubleshooting_ 112