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Access Your Voicemail Internationally, International Data Roaming

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Access Your Voicemail Internationally You will need to call your voicemail number to access your voicemail while roaming internationally. New Message Indicators Your voicemail message indicators may be displayed differently when roaming internationally. ● A "Message Waiting" indicator icon or a text message is displayed when a voicemail message is received. ● You may see "Missed Call" on your screen prior to receiving a message notification. ● You must call voicemail in order to retrieve messages. Follow the instructions on the previous page to store your voicemail number for easy access. Retrieve Voicemail Messages The voicemail retrieval process while travelling is the same as on the Sprint Network; however, you will be required to enter your voicemail password. To retrieve your voicemail messages: 1. From a Home screen, tap Phone number to call it. > Contacts tab, tap the voicemail entry and then tap the 2. When your voicemail answers, tap voicemail. , enter the password, and tap to access your International Data Roaming Sprint Worldwide Wireless Service can also keep you connected via email and Web browsing when travelling in countries in which Sprint offers data service. Data services are available on compatible CDMA networks. Check sprint.com/sww to determine the services available where you are travelling. Note: Prior to using your Sprint Worldwide Data Services, you must establish and utilize your CDMA data services domestically on the Sprint Network. Get Started with Sprint Worldwide Data Services To use Sprint Worldwide Data Services, you will need to have these services activated on your account. ■ To activate, call Sprint Worldwide Customer Support at 1-888-226-7212. Representatives are available 24 hours a day, 7 days a week to assist you. Sprint Worldwide Wireless Service 255

Section	Page
Samsung GALAXY GRAND Prime User Guide	1
Table of Contents	2
Introduction	10
About the User Guide	10
Get Support from Sprint Zone	11
Get Started	12
Parts and Functions	12
Phone Layout	12
Set Up Your Phone	14
Charge the Battery	16
Turn Your Phone On and Off	18
Use the Touchscreen	20
Activate Your Phone	23
Complete the Setup Screens	24
Basic Operations	26
Basics	26
Home Screen and Applications (Apps) List	26
Phone Settings Menu	27
Portrait and Landscape Screen Orientation	28
Capture Screenshots	28
Applications	29
Launch Applications	29
Apps List	29
Phone Number	34
Airplane Mode	35
Enter Text	36
Samsung Keyboard	36
Google Voice Typing	37
Tips for Editing Text	38
Google Account	38
Create a Google Account	39
Sign In to Your Google Account	45
Google Play Store	50
Find and Install an App	51
Request a Refund for a Paid App	52
Update an App	53
Uninstall an App	56
Get Help with Google Play	57
Lock and Unlock Your Screen	58
Update Your Phone	60
Update Your Phone Software	60
Update Your Profile	63
Update Your PRL	64
Your Phone Interface	65
Home Screen Basics	65
Home Screen Layout	65
Extended Home Screens	67
Status Bar	68
Notification Panel	70
Customize the Home Screen	73
Change the Wallpaper	73
Add Shortcuts to the Home Screen	75
Add Widgets to the Home Screen	76
Add Folders to the Home Screen	77
Phone App	78
Place and Answer Calls	78
Call Using the Phone Dialer	79
Call Emergency Numbers	80
Answer Phone Calls	81
In-Call Screen Layout and Operations	84
Place a Call from Contacts	86
Call from Call Logs	88
Optional Services	90
Voicemail Setup	90
Visual Voicemail	91
Set Up Visual Voicemail	91
Review Visual Voicemail	93
Listen to Multiple Voicemail Messages	94
Visual Voicemail Options	95
Configure Visual Voicemail Settings	96
Wi-Fi Calling	100
Caller ID Blocking	101
Call Waiting	102
Call Forwarding	103
Call Settings	105
Contacts	106
Add a Contact	107
Check Contacts	111
Contacts Screen Layout	112
Edit a Contact	113
Delete a Contact	114
Share a Contact	116
Profile Sharing	117
Import Contacts	119
Back Up Contacts	120
Messaging and Internet	122
Text and Multimedia Messaging	122
Send a Text Message	122
Send a Multimedia Message (MMS)	124
Save and Resume a Draft Message	127
New Messages Notification	128
Manage Message Conversations	128
Create and Send Gmail	132
Create and Send a Gmail Message	132
Check Received Gmail Messages	134
Manage Gmail Messages	136
Use Gmail Labels	136
Archive Gmail Threads	137
Mute Gmail Threads	138
Delete Gmail Threads	139
Search Gmail Messages	140
Report Spam or Phishing Gmail	142
Add Another Google (Gmail) Account	143
Switching Between Gmail Accounts	144
Email	145
Set Up an Email Account	145
Add an Email Account	146
Add an Exchange ActiveSync Account	149
Compose and Send Email	152
Delete an Email Account	156
Manage Your Email Inbox	158
Exchange ActiveSync Email Features	159
Data Services General Information (LTE and 3G Networks)	161
Sprint Spark LTE	161
Your User Name	163
Data Connection Status and Indicators	165
Browser	165
Use the Browser	166
Add a Bookmark	167
View Browser History	168
Open New Browser Tab	170
Browser Settings	171
Chrome Browser	171
Camera and Video	173
Take Pictures and Record Videos	173
Take a Picture	174
Viewfinder Screen	175
Record Videos	176
Shooting Modes	177
View Pictures and Videos Using Gallery	178
Edit Pictures	182
Share Pictures and Videos	188
Send Pictures or Videos by Email or Gmail	188
Send a Picture or Video by Multimedia Message	190
Send Pictures or Videos Using Bluetooth	191
Share Pictures or Videos via Additional Apps or Social Media	193
Share Videos on YouTube	194
Camera Options and Settings	195
Switch Cameras	195
Set Camera Options	196
Useful Apps and Features	198
Sprint Zone	198
Sprint Family Locator	199
Sprint Fun & Games	199
Sprint TV & Movies	199
Calculator	200
Calendar	202
Add an Event to the Calendar	202
View Calendar Events	205
Share Calendar Events	206
Sync Calendars	208
Synchronize an Exchange ActiveSync Calendar	210
Clock	210
Set Alarms	212
World Clock	214
Stopwatch	214
Timer	216
Galaxy Apps	216
Gallery	216
Google Hangouts	218
Google Maps	220
Google Play Books	222
Google Play Games	222
Google Play Movies & TV	222
Google Play Music	223
Google Play Newsstand	226
Google Search	226
Use Google Search	226
Use Google Voice Search	228
Lookout Security	228
Memo	229
My Files	230
OneDrive	230
OneNote	231
Video	231
Voice Recorder	232
YouTube	235
1Weather	237
Amazon	237
Facebook	238
Messaging Plus	238
NASCAR Mobile	239
NBA Game Time	239
NextRadio	239
Pages Manager	240
Uber	240
Connectivity	241
Transfer Files Between Your Phone and a Computer	241
Wi-Fi	242
Turn Wi-Fi On and Connect to a Wireless Network	243
Wi-Fi Settings	245
Disconnect Wi-Fi	247
Wi-Fi Direct	248
Bluetooth	251
Enable Bluetooth	251
Pair Bluetooth Devices	254
Connect to a Paired Bluetooth Device	256
Share Information Using Bluetooth	257
Receiving Data via Bluetooth	260
Sprint Worldwide Wireless Service	261
Activate Sprint Worldwide Service on Your Account	261
Your Phone’s SIM Card for International Roaming	261
Set Network Mode Options	262
Make and Receive Worldwide Calls	262
Sprint International Voicemail Service	263
Set Up Your Voicemail Access Number for International Use	263
Access Your Voicemail Internationally	264
International Data Roaming	264
International Roaming Status Messages	265
Contact Sprint for Assistance with International Service	266
Settings	268
Basic Settings	268
Wi-Fi Calling Settings	272
Wi-Fi Settings Menu	274
Bluetooth Settings	278
Hotspot Settings	280
Airplane Mode	283
Data Usage Settings	285
Mobile Networks Settings	287
NFC and Payment	289
More Connection Settings	293
Tethering Settings	295
Printing	296
Virtual Private Networks (VPN)	297
Default Messaging App Settings	305
Sounds and Notifications Settings	306
Sound Mode	307
Volume	308
Ringtones and Sounds	309
Vibrations	311
Sound Quality and Effects	312
Notifications	313
Display Settings	314
Motions and Gestures	316
Applications Settings	317
Application Manager	318
Default Applications	320
Calendar Settings	321
Camera Settings	322
Contacts Settings	323
Email Settings	325
Internet Settings	328
Messages Settings	329
Phone Settings	332
Weather Settings	334
Wallpaper	336
Location Settings	337
Lock Screen and Security Settings	339
Lock Screen and Security Overview	339
Screen Lock	340
Disable the Screen Lock	346
Easy Mode	348
Accessibility Settings	350
Vision Accessibility Settings	352
Hearing Accessibility Settings	353
Dexterity and Interaction Settings	355
Configure Other Accessibility Settings	357
Add Accounts	358
Backup and Reset	360
Language and Input Settings	363
Battery Settings	365
Power Saving Mode	366
Ultra Power Saving Mode	367
Storage Settings	369
Date and Time Settings	370
Activate This Device	371
System Update	372
About Device	373
For Assistance	375
Sprint Account Information and Help	375
Sprint Account Passwords	375
Manage Your Account	375
Sprint Support Services	376
Copyright Information	377

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Sprint Worldwide Wireless Service

255

Access Your Voicemail Internationally

You will need to call your voicemail number to access your voicemail while roaming internationally.

New Message Indicators

Your voicemail message indicators may be displayed differently when roaming internationally.

●

A “Message Waiting” indicator icon or a text message is displayed when a voicemail message is

received.

●

You may see “Missed Call” on your screen prior to receiving a message notification.

●

You must call voicemail in order to retrieve messages. Follow the instructions on the previous

page to store your voicemail number for easy access.

Retrieve Voicemail Messages

The voicemail retrieval process while travelling is the same as on the Sprint Network; however, you will be

required to enter your voicemail password.

To retrieve your voicemail messages:

From a Home screen, tap

Phone

Contacts

tab, tap the voicemail entry and then tap the

number to call it.

When your voicemail answers, tap

, enter the password, and tap

to access your

voicemail.

International Data Roaming

Sprint Worldwide Wireless Service can also keep you connected via email and Web browsing when

travelling in countries in which Sprint offers data service. Data services are available on compatible

CDMA networks. Check

sprint.com/sww

to determine the services available where you are travelling.

Note

Prior to using your Sprint Worldwide Data Services, you must establish and utilize your CDMA data

services domestically on the Sprint Network.

Get Started with Sprint Worldwide Data Services

To use Sprint Worldwide Data Services, you will need to have these services activated on your account.

■

To activate, call Sprint Worldwide Customer Support at

1-888-226-7212

. Representatives are

available 24 hours a day, 7 days a week to assist you.