Samsung WA52M7750AV/A4 User Manual - Page 56
Meaning, Power, Water is not draining.
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Troubleshooting No Code Meaning Water is not supplied. • Make sure the water taps are open. • Make sure the water hoses are not clogged. • Make sure the water taps are not frozen. • Make sure the washing machine is operating with sufficient water pressure. 3 4C • Make sure that the cold water tap and the hot water tap are properly connected. • Clean the mesh filter as it may be clogged. NOTE When the washer displays "4C", the washer do draining for 3 minutes. During this time, the Power button is inoperative. • Make sure the cold water supply hose is firmly connected to the 4 4C2 cold water tap. If it is connected to the hot water tap, the laundry may be deformed with some cycles. Water is not draining. • Make sure the drain hose is not frozen or clogged. • Make sure the drain hose is positioned correctly, depending on the connection type. 5 5C • Clean the debris filter as it may be clogged. • Make sure the drain hose is straightened all the way to the drain system. • If the information code remains, contact a customer service centre. The electronic control needs to be checked (Over Voltage Error). • Check the PCB and wire harness. 6 9C1 • Check if power is supplied properly. • If the information code remains, contact a customer service centre. Low voltage detected 7 9C2 • Check if the power cord is plugged in. • If the information code remains, contact a customer service centre. 56 English WA7700M_DC68-03774D-04_EN.indd 56 2019-02-14 6:24:14 Troubleshooting