Samsung WF405ATPASU/AA User Manual Ver.1.0 (English, French, Spanish) - Page 34

Information Codes

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troubleshooting INFORMATION CODES The washer may display information codes to help you better understand what is occurring with your washer. CODE SYMBOL dc dS MEANING Unbalanced load prevented your washer from spinning. Door is open when washer is running. SOLUTION Redistribute the load, press the Start/ Pause button. Close the door tightly and restart the cycle. If the code reappears, call for service. FL Hr LE LE(1E) LO Your washer failed to lock the door. Close the door tightly and restart the cycle. If the code reappears, call for service. This error code appears when the heater is 96 °C or above. Call for service. Your washer has tried to fill, but has not Call for service. reached the proper water level. Leak problem or Waterlevel Sensor has Call for service. an abnormal reading. The door will not unlock. Make sure the door is firmly closed. Press the Power button to turn off your washer, then turn it on again. If the code reappears, call for service. Your washer is not draining. Clean the drain filter. Then, clean the It can also mean that the unit senses a debris filter (See page 29). small clog while draining. If you are in the middle of a wash you can try this first: 1. Turn off the unit for 10 seconds and nd then turn it on again. 2. Select the Spin Only cycle (See page 22). 3. Press the Start/Pause to drain the water. If it still does not drain, call for service. Your washer has tried to fill but was Make sure the water faucets are open all unsuccessful. the way. Check for kinked hoses. Check the inlet screens on the fill hoses. If you use a Flood Safety Device, then please remove the device and connect nF the water hoses directly to the unit. Check if the hot water supply hose is connected. You must connect the hot water supply hose because hot water is supplied by the Auto Temperature Control (A.T.C.) function if the temperature of the cold water is lower than 59°F. 34_ troubleshooting WF405ATPA-03145A-02_EN.indd 34 2012-03-12 3:07:30

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34_
troubleshooting
troubleshooting
INFORMATION CODES
The washer may display information codes to help you better understand what is occurring with your
washer.
CODE SYMBOL
MEANING
SOLUTION
dc
Unbalanced load prevented your
washer from spinning.
Redistribute the load, press the Start/
Pause button.
dS
Door is open when washer is running.
Close the door tightly and restart the cycle.
If the code reappears, call for service.
FL
Your washer failed to lock the door.
Close the door tightly and restart the
cycle.
If the code reappears, call for service.
Hr
This error code appears when the
heater is 96 °C or above.
Call for service.
LE
Your washer has tried to fill, but has not
reached the proper water level.
Call for service.
LE(1E)
Leak problem or Waterlevel Sensor has
an abnormal reading.
Call for service.
LO
The door will not unlock.
Make sure the door is firmly closed.
Press the Power button to turn off
your
washer, then turn it on again. If the
code reappears, call for service.
nd
Your washer is not draining.
It can also mean that the unit senses a
small clog while draining.
Clean the drain filter. Then, clean the
debris filter (See page 29).
If you are in the middle of a wash you
can try this first:
1.
Turn off
the unit for 10 seconds and
then turn it on again.
2.
Select the Spin Only cycle (See page
22).
3.
Press the Start/Pause to drain the
water.
If it still does not drain, call for service.
nF
Your washer has tried to fill but was
unsuccessful.
Make sure the water faucets are open all
the way. Check for kinked hoses.
Check the inlet screens on the fill hoses.
If you use a Flood Safety Device, then
please remove the device and connect
the water hoses directly to the unit.
Check if the hot water supply hose is
connected.
You must connect the hot water supply
hose because hot water is supplied by
the Auto Temperature Control (A.T.C.)
function if the temperature of the cold
water is lower than 59°F.
WF405ATPA-03145A-02_EN.indd 34
WF405ATPA-03145A-02_EN.indd
34
2012-03-12
3:07:30
2012-03-12
3:07:30