Samsung i200 User Manual - Page 72

Troubleshooting

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8 Troubleshooting If you have trouble with your device, try these procedures before you contact a service professional. Contacting a service centre If you have attempted the troubleshooting solution and are still having problems with your device, make a note of the following information and contact your local dealer or Samsung after-sales service: • Model number(s) of your device • Serial number(s) of your device • A clear description of the problem When contacting Samsung, use the contact phone numbers, web addresses, or postal addresses for your region of residence. When you try to turn on your device, the following messages may appear: Message Try this to solve the problem: SIM Failure Ensure that the SIM card is installed correctly. Enter SIM PIN When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM card. To disable this feature, press → → Settings → Security → Disable SIM PIN. 69

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69
8
Troubleshooting
If you have trouble with your device, try
these procedures before you contact a
service professional.
Contacting a service centre
If you have attempted the
troubleshooting solution and are still
having problems with your device, make
a note of the following information and
contact your local dealer or Samsung
after-sales service:
•
Model number(s) of your device
•
Serial number(s) of your device
•
A clear description of the problem
When contacting Samsung, use the
contact phone numbers, web addresses,
or postal addresses for your region of
residence.
When you try to turn on your device,
the following messages may appear:
Message
Try this to solve the
problem:
SIM Failure
Ensure that the SIM card is
installed correctly.
Enter SIM
PIN
When using the device for
the first time or when the
PIN requirement is
enabled, you must enter
the PIN supplied with the
SIM card. To disable this
feature, press <
Start
>
→
<
All Programs
>
→
Settings
→
Security
→
Disable SIM PIN
.