Sanyo HT28745 Owners Manual - Page 22

HELPFUL HINTS (Problems/Solutions) Because of the Quality we build into our product, very few problems are actual DTV defects. Most problems only involve simple hookup or setup changes that can be solved by the customer. Please check the chart below and try the solutions listed for your problem. If the problem still persists, before returning your DTV, please visit our website at www.sanyoctv.com or call us toll free at 1.800.877.5032. We can Help! Problem DTV turns off automatically. Check these Conditions G Check signal (Cable/Ant.) connection. G Power surge protection feature. No picture, sound (Digital Picture). G Check antenna/external connections. G May be station trouble, NO signal broadcast. G MUTE function may be on. Try these Solutions Page No. G Press POWER key. G The sleep timer may have been set. G Unplug DTV momentarily. 5, 11 G Adjust antenna. 5, 12 G Try a different channel. G Press RESET key to restart channel search. G Adjust Volume. No Captioning. G Check if station is broadcasting a G Press CAPTION key to select 17 Closed-Caption signal. Select another Captioning. channel. Cannot customize G Digital Caption signal not broadcast. G Press CAPTION key to select Analog 17 Caption. captioning. Cannot display picture on a full screen. G Letter Box 16:9 or Pillar Box 4:3 signal G Press PIX SHAPE key to expand or zoom 12 broadcasted. the image. Pixilation of Digital G Press INFO key and check the signal image. strength. Poor Picture/ Sound (watching Analog). G Check if program is in color. G Check antenna/external connections. G Color or Tint misadjusted. G May be station trouble. G MUTE function may be on. G Turn antenna, install signal booster. G Install outdoor Digital antenna. 5, 11 G Try a different channel. 20 ~ 21 G Adjust antenna. G Press RESET key to restart channel search. G Adjust Volume. "No Signal" message appears on the screen. G Check Audio/ Video connections. G Check external equipment connections. G Check external equipment setting. G Press INPUT key. G Switch on external equipment. G Set external equipment output con- nections to match input connections. 9 ~10 No DTV Stereo or G Check if station is broadcasting a true SAP sound. MTS stereo signal or a SAP signal. Cannot select or scan some channels. G Channel may be removed from memory. G Check antenna connections. G No digital signal being broadcast. G Signals are weak. G V-Guide is set to block programming. No Cable channels G Cable Channel Indicator C should above number 13. appear next to channel number. G Press AUDIO key. 12 G Select CH. Scan Memory and manually add channels or start CH. (channel) search. G Turn Antenna or install signal booster. G Set V-Guide to ALLOW ALL or press RESET key to clear all settings and restart channel search. 16 18 ~ 19 G Switch Antenna mode to Cable. 15 Remote Control G Check batteries. will not work DTV. G Check if DTV is plugged in. G Replace batteries. G Aim remote control at front of DTV. Cabinet makes popping sound. G This is a normal condition during warmup and cool down of the plastic cabinet parts. 6, 11 22 Need help? Visit our Web site at www.sanyoctv.com or Call 1-800-877-5032