Seagate ST3300655LC Cheetah 15K.5 SCSI Product Manual - Page 27
Shipping, Product repair and return information
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Shipping When transporting or shipping a drive, a Seagate approved container must be used. Keep your original box. They are easily identified by the Seagate-approved package label. Shipping a drive in a non-approved container voids the drive warranty. Seagate repair centers may refuse receipt of components improperly packaged or obviously damaged in transit. Contact your Authorized Seagate Distributor to purchase additional boxes. Seagate recommends shipping by an air-ride carrier experienced in handling computer equipment. Product repair and return information Seagate customer service centers are the only facilities authorized to service Seagate drives. Seagate does not sanction any third-party repair facilities. Any unauthorized repair or tampering with the factory-seal voids the warranty. Cheetah 15K.5 SCSI Product Manual, Rev. J 21