Seagate ST336807FC Cheetah 10K.7 FC Product Manual - Page 91
Seagate Technology support services
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10.0 Seagate Technology support services Online services Internet www.seagate.com for information about Seagate products and services. Worldwide support is available 24 hours daily by e-mail for your questions. Presales Support: www.seagate.com/support/email/email_presales.html or [email protected] Technical Support: www.seagate.com/support/email/email_disc_support.html or [email protected] mySeagate my.seagate.com is the industry's first Web portal designed specifically for OEMs and distributors. It provides self-service access to critical applications, personalized content and the tools that allow our partners to manage their Seagate account functions. Submit pricing requests, orders and returns through a single, passwordprotected Web interface-anytime, anywhere in the world. reseller.seagate.com reseller.seagate.com supports Seagate resellers with product information, program benefits and sales tools. You may register for customized communications that are not available on the web. These communications contain product launch, EOL, pricing, promotions and other channel-related information. To learn more about the benefits or to register, go to reseller.seagate.com, any time, from anywhere in the world. Automated phone services SeaFONE® (1-800-SEAGATE) is the Seagate toll-free number (1-800-732-4283) to access our automated directory assistance for Seagate Service Center support options. International callers can reach this service by dialing +1-405-324-4770. Seagate Service Centers Presales Support Our Presales Support staff can help you determine which Seagate products are best suited for your specific application or computer system, as well as drive availability and compatibility. Technical Support If you need help installing your drive, consult your system's documentation or contact the dealer's support services department for assistance specific to your system. Seagate technical support is also available to assist you online at support.seagate.com or through one of our call centers. Have your system configuration information and your drive's "ST" model number available. SeaTDD™ (+1-405-324-3655) is a telecommunications device for the deaf (TDD). You can send questions or comments 24 hours daily and exchange messages with a technical support specialist during normal business hours for the call center in your region. Cheetah 10K.7 FC Product Manual, Rev. D 79