Sharp FO DC535 FO-DC535 FO-DC635 Operation Manual - Page 226

Network interface board problems, Network printer problems

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Problems and Solutions Network interface board problems Problem Solution The amber light illuminates steadily. • The network connection has been lost. This typically occurs because the server has been shut down. The amber light blinks. • Turn the machine power off, wait briefly, and then turn it back on. If the problem persists, print out the "NIC INFORMATION" as explained on page 82. If there is a problem in the NIC information, reset the network interface board as explained on page 81. If the problem persists after resetting the board, contact your dealer for service. Cannot connect to the network for either printing or scanning. • The network interface board (NIC) has failed or is not properly connected, or there is a problem with the network cable. Make sure the NIC is operating properly and is connected to the network cable. Make sure that the cable is Category 5 cable, and that it is connected in a straight connection (no cross connections). If the problem persists, contact your administrator or dealer. Network printer problems Problem Solution The printer function does • Is the machine plugged in? Plug the machine into a not operate. grounded outlet. • Is the power switch on? Turn the power switch on. The machine is on but data is not received. (The DATA light does not light or blink.) • Is the ON LINE light on? Press the ON LINE key to turn on the ON LINE light. • Is the printer driver installed? Install the printer driver. • Make sure that the machine is selected as the printer in the software application and that the machine is registered on the network. 224

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Problems and Solutions
224
Network interface board problems
Problem
Solution
The amber light
illuminates steadily.
•
The network connection has been lost. This
typically occurs because the server has been shut
down.
The amber light blinks.
•
Turn the machine power off, wait briefly, and then
turn it back on. If the problem persists, print out the
“NIC INFORMATION” as explained on page 82. If
there is a problem in the NIC information, reset the
network interface board as explained on page 81. If
the problem persists after resetting the board,
contact your dealer for service.
Cannot connect to the
network for either printing
or scanning.
•
The network interface board (NIC) has failed or is
not properly connected, or there is a problem with
the network cable.
Make sure the NIC is operating
properly and is connected to the network cable. Make
sure that the cable is Category 5 cable, and that it is
connected in a straight connection (no cross
connections). If the problem persists, contact your
administrator or dealer.
Network printer problems
Problem
Solution
The printer function does
not operate.
•
Is the machine plugged in? Plug the machine into a
grounded outlet.
•
Is the power switch on? Turn the power switch on.
The machine is on but
data is not received. (The
DATA light does not light or
blink.)
•
Is the ON LINE light on? Press the
ON LINE
key to
turn on the ON LINE light.
•
Is the printer driver installed? Install the printer
driver.
•
Make sure that the machine is selected as the
printer in the software application and that the
machine is registered on the network.