Sharp LC-55Q7000U Quick Start Guide LC 43Q7000U - Page 22

QUICK

PROBLEM

-SOLVING

TIPS

When

you

experience

an

issue

with

your

TV,

turn

it

off

and

on

again.

If

this

does

not

resolve

the

problem,

then

refer

to

the

tips

below.

If

the

problem

is

still

not

resolved,

then

contact

us

at

one

of

the

phone

numbers

on

Page

1.

ISSUES

No

sound

or

picture

I

have

connected

an

external

source

to

my

TV

and

I

get

no

picture

and/or

sound.

When

I

turn

on

my

TV,

there

is

a

delay

for

a

few

seconds

before

the

picture

appears.

Is

this

normal?

The

picture

is

normal

but

there

is

no

sound

Sound

but

no

picture

or

black

and

white

picture

The

sound

and/or

picture

is

distorted

or

appears

wavy

The

sound

and

picture

is

blurry

or

cuts

out

A

horizontal

or

vertical

stripe

appears

on

the

picture

and/or

the

picture

is

shaking

The

plastic

cabinet

makes

a

"clicking"

type

of

sound

The

remote

control

does

not

work

POSSIBLE

SOLUTIONS

•

Check

if

the

power

cord

is

plugged

into

a

powered

AC

outlet.

•

Press

the

(Ij

Power

button

on

the

remote

control

to

activate

the

unit

from

'Standby'

mode.

•

Check

to

see

if

the

LED

light

is

on

or

not.

If

it

is,

then

the

TV

is

receiving

power.

•

Check

for

the

correct

output

connection

on

the

external

source

and

for

the

correct

input

connection

on

the

TV.

•

Make

sure

you

have

made

the

correct

selection

for

the

input

mode

for

the

incoming

signal.

•

Yes,

this

is

normal.

The

TV

is

initializing

and

searching

for

previous

setting

information.

•

Check

the

volume

settings.

•

Check

if

'Mute'

mode

is

set

to

On.

•

If

the

picture

is

black

and

white,

unplug

the

TV

from

the

AC

outlet

and

replug

it

after

60

seconds.

•

Check

that

the

Color

is

set

to

50

or

higher.

•

Try

different

TV

channels.

•

An

electric

appliance

may

be

affecting

the

TV.

Turn

off

any

appliances

that

are

nearby

and

move

it

farther

away

from

the

TV.

•

Insert

the

power

plug

of

the

TV

set

into

another

power

outlet.

•

If

using

an

external

antenna,

check

the

direction,

position

and

connection

of

the

antenna.

•

Adjust

the

direction

of

your

antenna

or

reset

or

fine

tune

the

channel.

•

Check

if

there

is

an

appliance

or

electric

tool

nearby

that

is

causing

interference.

•

The

'click'

sound

can

occur

when

the

temperature

of

the

television

changes.

This

change

causes

the

television

cabinet

to

expand

or

contract,

which

makes

the

sound.

This

is

normal

and

the

TV

is

OK.

•

Confirm

that

TV

still

has

power

and

is

operational.

•

Change

the

batteries

in

the

remote

control.

•

Check

if

the

batteries

are

correctly

installed.

18

Sharp LC-55Q7000U Quick Start Guide LC 43Q7000U - Page 22

Quick, Problem, Solving

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