Sharp MX-3140N Operation Guide - Page 785
Problems Related To Machine Operation
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TROUBLESHOOTING PROBLEMS RELATED TO MACHINE OPERATION Problem Specified machine functions cannot be used. The operation panel cannot be used. The operation panel cannot be used. Point to check Have functions been disabled by the administrator? Is the main power indicator lit? Did you just power on the machine? Is the [POWER SAVE] key ( ) blinking? Is a cover open or a device separated from the machine? Did login fail three times in a row? Does a message appear indicating that Auto Login failed? Does the message "Call for service. Code:xx-xx*." appear in the touch panel? *Letters and numbers appear in xx-xx. Solution Check with your administrator. Some functions may have been disabled in the system settings (administrator). Check with your administrator. When user authentication is enabled, the functions that you can use and page counts may be restricted in your user settings. If the main power indicator is not lit, turn on the power. Make sure that the power plug is firmly inserted in the power outlet, switch the main power switch to the "on" position, and press the [POWER] key ( ) to turn on the power. Wait until a message appears indicating that the machine is ready. After the [POWER] key ( ) is turned on, the machine requires some time to complete warmup operation. During this time functions can be selected, however, a job cannot be run. Press the [POWER SAVE] key ( ) to turn off Auto Power Shut off mode. 1. BEFORE USING THE MACHINE "[POWER SAVE] KEY" (page 1-15) Read the message and take appropriate action. A warning message will appear when a cover is open or a device is separated from the machine. Log in using the correct user information. When "A Warning when Login Fails" is enabled in the system settings (administrator) and login fails 3 times in a row, a warning will be displayed and operation will lock for 5 minutes. After operation unlocks, log in using the correct user information. (If you do not know your user information, contact your administrator.) Contact your administrator. Auto Login failed due to a problem on the network. If you are the administrator, touch the [Admin Password] key, log in as an administrator, and temporarily change the auto login settings in the system settings (administrator). (Restore the changed settings to their original state after the network problem has been solved.) Switch the power off and then restart the machine. Make sure that the LINE indicator is not lit and that the DATA indicator is not blinking or lit and then switch off the [POWER] key ( ) and the main power switch. Wait at least 10 seconds and then switch the main power switch and the [POWER] key ( ) back on in that order. If the message still appears after switching the [POWER] key ( ) and main power switch off and on several times, it is likely that a failure has occurred that requires service. In this event, stop using the machine, unplug the power plug, and contact your dealer or nearest authorised service representative. (When contacting your dealer or nearest authorised service representative, inform them of the displayed error code.) 8-39 Contents