Sharp XG-V10XU XG-V10XU Operation Manual - Page 75
Troubleshooting, For SHARP Assistance (U.S.A. only
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Troubleshooting Problem Power cannot be turned on or off using the POWER buttons (ON/OFF) on the projector. Check • Keylock level is set to "Level A" or "Level B", preventing operation of some or all buttons. (See page 59.) Cannot be operated by remote control. • When the projector is set to slave, use the buttons on the master projector or change the setting by RS-232C commands from the computer. (See page 63.) Cannot be operated by all buttons of the projector and remote control. • When using slave setting in combination with Keylock Level B or C, all the buttons on the projector and the remote control are disabled. Use the SAPS or RS-232C commands to release slave and Keylock setting and enable buttons to operate. Without a computer, you can release slave and Keylock setting by entering the buttons on the projector as follows. ON → ENTER → ON → ENTER → ON → ENTER → MENU However, this operation also releases the password set. No picture and no sound. • Projector power cord is not plugged into the wall outlet. • The front filter cover is not securely installed. • Selected input is wrong. (See page 31.) • Cables incorrectly connected to side panel of the projector. (See pages 14-18.) • Remote control batteries have run down. (See page 12.) • Remote control's MOUSE/ADJUSTMENT switch is set to MOUSE. Sound is heard but no picture appears. • Cables incorrectly connected to side panel of the projector. (See pages 14-18.) • "Contrast" and "Bright" adjustments are set to minimum position. (See page 43.) • On-screen Display ("BLACK SCREEN") is turned off and Black Screen function is turned on, creating a black image. (See page 32.) Color is faded or poor. • "Color" and "Tint" adjustments are not correct. (See page 43.) Picture is blurred. • Adjust the focus. (See page 29.) • Projection distance is too long or too short to allow for proper focus. (See pages 21-28.) Picture appears but no sound • Cables incorrectly connected to side panel of the projector. (See pages 14-18.) is heard. • Volume is set to minimum. (See page 31.) No OSD appears. • OSD Display is set to "Level A" or "Level B", preventing to display some or all On-screen Displays. (See page 53.) An unusual sound is occasion- • If the picture is normal, the sound is due to cabinet shrinkage caused by temperature ally heard from the cabinet. changes. This will not affect operation or performance. Maintenance indicator lights • Refer to "Lamp/Maintenance Indicators" on page 69. up. Picture noise appears. • Adjust the "Phase" setting. (See page 46.) • Noise may appear when used with certain computers. Set the NOISE FILTER to ON using the RS-232C command. (See pages 80-82.) 480P images do not appear. • Set the resolution mode to 480P. (See page 48.) Image is green on INPUT 1, 2, • Change the input signal type. (See page 45.) 4 or 5 COMPONENT. Image is pink (no green) on INPUT 1, 2 RGB. Lens comes off. • Align the mark on the lens with the corresponding mark on the projector, push the lens firmly in place, and rotate to the right. Maintenance & Troubleshooting For SHARP Assistance (U.S.A. only) If you encounter any problems during setup or operation of this projector, first refer to the "Troubleshooting" section on this page. If this operation manual does not answer your question, please call toll free 1-888-GOSHARP (1-888-467-4277) for further assistance. Or, send us an e-mail at [email protected] . Our World Wide Web address is http://www.sharplcd.com . E-74