Sony Ericsson W850i User Guide - Page 81

to verify if the battery and charger are, or visit your retailer and ask them - service manual

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I cannot turn on the phone Possible cause: The battery is discharged. Solution: Recharge the battery % 5 To charge the battery. Solution: Turn the phone on with the charger attached. If the phone starts, restart the phone with no charger attached. I cannot charge the phone or battery capacity is low Possible cause: The charger is not properly connected to the phone. Solution: Make sure that the charger connector clicks properly into place when connected % 5 To charge the battery. Possible cause: The battery connection is poor. Solution: Remove the battery and clean the connectors. You can use one of the following lightly soaked in alcohol; a soft brush, a cloth or a cotton bud. Make sure that the battery is completely dry before you put it back. Check that the battery connectors in the phone are not damaged. Possible cause: The battery is worn out and needs to be replaced. Solution: Try another battery and charger for the same phone model, or visit your retailer and ask them to verify if the battery and charger are working properly. The phone turns itself off Possible cause: The button has been pushed unintentionally. Solution: Turn on the automatic key lock, or lock the keypad manually % 79 Keypad lock. Possible cause: The battery connection is poor. Solution: Make sure the battery is inserted correctly % 5 To insert SIM card and battery. I cannot use SMS/text messages on my phone Possible cause: Settings are missing or incorrect. Solution: Contact your network operator to find out the correct SMS service centre setting % 33 Text messaging (SMS). Troubleshooting 81 This is the Internet version of the user's guide. © Print only for private use.

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81
Troubleshooting
I cannot turn on the phone
Possible cause:
The battery
is discharged.
Solution:
Recharge the battery
%
5 To charge the battery
.
Solution:
Turn the phone on with the
charger attached. If the phone starts,
restart the phone with no charger
attached.
I cannot charge the phone or battery
capacity is low
Possible cause:
The charger is not
properly connected to the phone.
Solution:
Make sure that the charger
connector clicks properly into place
when connected
%
5 To charge the
battery
.
Possible cause:
The battery
connection is poor.
Solution:
Remove the battery and
clean the connectors. You can use
one of the following lightly soaked
in alcohol; a soft brush, a cloth
or a cotton bud. Make sure that the
battery is completely dry before you
put it back. Check that the battery
connectors in the phone are not
damaged.
Possible cause:
The battery is worn
out and needs to be replaced.
Solution:
Try another battery and
charger for the same phone model,
or visit your retailer and ask them
to verify if the battery and charger are
working properly.
The phone turns itself off
Possible cause:
The
button has
been pushed unintentionally.
Solution:
Turn on the automatic key
lock, or lock the keypad manually
%
79 Keypad lock
.
Possible cause:
The battery
connection is poor.
Solution:
Make sure the battery
is inserted correctly
%
5 To insert SIM
card and battery
.
I cannot use SMS/text messages on
my phone
Possible cause:
Settings are missing
or incorrect.
Solution:
Contact your network
operator to find out the correct SMS
service centre setting
%
33 Text
messaging (SMS)
.
This is the Internet version of the user's guide. © Print only for private use.